I have an Auray boom pole, the 16 foot long one. It worked fine for a while, but when I turn the dial on of the extensions it will not tighten at all, and the extension is still loose and the extension will still slide up and down, even though the dial is fully tightened. Does anyone know what the problem could be?

Thank you very much for any advice on it! I really appreciate it!

Not enough gaffer tape, lol! Sorry, couldn't resist.
I have been able to repair these collar locks on trips/boom poles on occasion. If you can completely loosen and remove the screw joint, you will be able to expose the inner collar and washers which provide the friction grip. sometimes these have just slipped out of position. There may be a lock screw of some sort preventing the full unscrewing of the collar. If you can disassemble it, the insides are pretty straightforward, just watch for loose parts. Good luck.

Most of Auray gear is for occasional use (low price/quality). Most pro 16 foot poles are $500+, add a few more hundred $$ for a lighter-weight carbon fiber model... Or as Sean stated, use gaffer tape.

Oh okay. I just it whenever I have a project or am doing someone else's so maybe a few times a year but is that too many to use it on?

Maybe this YT video from Auray will help you figure out how to take it (partly) apart, and reassemble your pole. Then try cleaning and lubing the section and knuckle that's giving your trouble.

I clean my k-tek poles with Windex and then a tiny bit of Protect All dry lube. Again IIRC, Windex + Protect All is what K-Tek used to recommend (I think others prefer Pledge...maybe google around). That keeps my poles' knuckles clean and lets me clamp them without too much.effort...


How to Add an Extension Tube to an Auray Boom Pole - YouTube

And perhaps this longer YT video will help:

3BO: Boom Pole Maintenance - Sound Speeds - YouTube

Oh okay. I just it whenever I have a project or am doing someone else's so maybe a few times a year but is that too many to use it on?

That's not heavy use, using it regularly on long productions over a number of years would be heavy use.