Syd Hutchinson
March 1st, 2020, 05:40 PM
Just a quick word of advice to anyone who is not aware. I was searching the internet for the best price on an HC-X1E and I stumbled on a Panasonic workshop in the UK that sells "used" camcorders. I contacted them and they told me all equipment they sell will be less than 28 days old and may be a customer return or a minor repair while new, but everything has a full 1 year Panasonic warranty. I bought the cam from them for £1,000 below the list price. It arrived in the original packaging with all accessories, and the cam looks brand new. Not even a scratch on the tripod mount.
Thought I would share this as it is probably not the first place buyers would check.
Paul R Johnson
March 2nd, 2020, 05:59 AM
Who are they?
Syd Hutchinson
March 2nd, 2020, 10:51 AM
The invoice states PANASONIC OFFICIAL EBAY STORE. The address is Hollinwood Works, Manchester Rd, Oldham OL9 7AA. I would imagine it is a separate company but all their communications are printed with the Panasonic logo. I think they are also the Panasonic workshop for the UK.
Paul R Johnson
March 2nd, 2020, 04:00 PM
I think that’s servicecare. They’re a Panasonic authorised service agent who take returns from big online firms and sell them as cut price items.
Anthony McErlean
March 12th, 2020, 02:47 AM
Hi, thanks for that info, can you provide a link?
Paul R Johnson
March 12th, 2020, 03:07 AM
I thought NI had Google?
add co.uk to servicecare and up they come ..................
Syd Hutchinson
March 12th, 2020, 03:55 AM
When I asked them who they were, they stated their full company is Panasonic Outlet. I persevered and asked if they were actually owned by Panasonic but she just repeated they were Panasonic Outlet.
Anthony McErlean
March 12th, 2020, 04:18 AM
I thought NI had Google?
add co.uk to servicecare and up they come ..................
You thought right.
Anthony McErlean
March 12th, 2020, 04:19 AM
When I asked them who they were, they stated their full company is Panasonic Outlet. I persevered and asked if they were actually owned by Panasonic but she just repeated they were Panasonic Outlet.
Thank you Syd.
Paul R Johnson
March 12th, 2020, 06:44 AM
They are NOT owned by Panasonic. Their full title is
SERVICECARE SUPPORT SERVICES LIMITED
Company number 03024924
Their full accounts are available.
https://beta.companieshouse.gov.uk/company/03024924/filing-history/MzI1NTg4OTc5NmFkaXF6a2N4/document?format=pdf&download=0
Syd - Why do you think they're owned by Panasonic - as far as I can see they're just an authorised agent like many others.
The above info is easy to find.