Hi there, I did a video shoot today and the main camera was a Fuji XT3 and recording into an Atomos Ninja V. The shooter gave me the MOV files but they show up a green videos in Premiere Elements 2018.

Please advise what I need to do in order to edit the files.

Thanks,

Ronald

---MediaInfo---
General

Complete name : D:\2019-08-08 Natural Life photos video\Atomos Ninja\NINJAV_S001_S001_T001.MOV

Format : MPEG-4

Format profile : QuickTime

Codec ID : qt 2005.03 (qt )

File size : 148 MiB

Duration : 10 s 969 ms

Overall bit rate mode : Variable

Overall bit rate : 113 Mb/s

Encoded date : UTC 2019-08-08 14:14:42

Tagged date : UTC 2019-08-08 14:14:42

Writing library : Apple QuickTime

com.atomos.hdr.gamut : Rec709

com.atomos.hdr.gamma : Rec709

com.atomos.hdr.monitormode : Native

com.apple.proapps.image.{TIFF}.Make : Atomos

com.apple.proapps.image.{TIFF}.Model : NinjaV

com.apple.proapps.image.{TIFF}.Software : 10.01





Video

ID : 2

Format : ProRes

Format version : Version 0

Format profile : 422

Codec ID : apcn

Duration : 10 s 969 ms

Bit rate mode : Variable

Bit rate : 109 Mb/s

Width : 1 920 pixels

Height : 1 080 pixels

Display aspect ratio : 16:9

Frame rate mode : Constant

Frame rate : 23.976 (24000/1001) FPS

Color space : YUV

Chroma subsampling : 4:2:2

Scan type : Progressive

Bits/(Pixel*Frame) : 2.187

Stream size : 142 MiB (96%)

Writing library : atms

Language : English

Encoded date : UTC 2019-08-08 14:14:42

Tagged date : UTC 2019-08-08 14:14:42

Color primaries : BT.709

Transfer characteristics : BT.709

Matrix coefficients : BT.709





Audio

ID : 1

Format : PCM

Format settings : Little / Signed

Codec ID : in24

Duration : 10 s 969 ms

Bit rate mode : Constant

Bit rate : 4 608 kb/s

Channel(s) : 4 channels

Sampling rate : 48.0 kHz

Bit depth : 24 bits

Stream size : 1.51 MiB (1%)

Language : English

Encoded date : UTC 2019-08-08 14:14:42

Tagged date : UTC 2019-08-08 14:14:42





Other

ID : 3

Type : Time code

Format : QuickTime TC

Duration : 10 s 969 ms

Frame rate : 23.976 (24000/1001) FPS

Time code of first frame : 00:00:00:00

Time code, striped : Yes

Language : English

Encoded date : UTC 2019-08-08 14:14:42

Tagged date : UTC 2019-08-08 14:14:42

*Solved*

The codec is the Apple Prores codec. My computer is a PC. Handbreak converted it, as did installing Quicktime.

Thanks for following up on this, Ronald -- much appreciated!

Handbrake is not the solution.
This is and installing QT
https://helpx.adobe.com/premiere-elements/kb/import-mov-prores-issues.html
But gathering you already know this from the Adobe forum.