I have just purchased an AX100 my first camcorder and to my dismay when importing I am getting Premiere Pro CC does not support the file format.

What are my options here? any help appreciated

I have not had any issues with any of the formats in Premiere? What setting did you record on the camera?

I tried 4K and the next setting down from that.

I was importing the AVCHD file thinking that is what you needed, there is however a sub folder with MP4 files in it which I thought were lower quality, these import okay.

Phil

looks like the thread is getting some response in the wedding and events fourm. i would say just keep it there.