Dylan Couper
January 28th, 2015, 06:08 PM
Hi, I just wondered if I'm missing something. I have a brand new Atomos Shogun, fresh out of the box.
The touch screen worked briefly, though poorly, with it taking 2-3 taps on an icon to get it to work. Now, about five minutes in it has become 100% non-functional. The screen is not locked and I've cold booted it. Nothing from the screen will respond to input. The power button is the only thing that works (which is how I can confirm it's not locked - though lock/unlock work) so the device is active.
Suggestions or ship it back?
Thanks
Dylan
The touch screen worked briefly, though poorly, with it taking 2-3 taps on an icon to get it to work. Now, about five minutes in it has become 100% non-functional. The screen is not locked and I've cold booted it. Nothing from the screen will respond to input. The power button is the only thing that works (which is how I can confirm it's not locked - though lock/unlock work) so the device is active.
Suggestions or ship it back?
Thanks
Dylan