View Full Version : 7q - File corruption issue?


Mat Thompson
December 12th, 2014, 04:18 AM
Hi guys
I'm in a pickle and need a point in the right direction.

I have a handful of files from my latest BBC shoot that have corruption when played on a computer. They play fine on the 7q but when transfered they have a corruption where the clip flashes green.

Has anyone seen this before? - Do I have any chance of salvaging these clips ?

Here is a link to one of the clips - http://we.tl/WvElTBQMVq

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This is one area the 7q as up to this date not failed in. It is also the one area I can not except failure in on professional shoots. If this were on some of my key shots on this day I would now have major problems!

John Mastrogiacomo
December 12th, 2014, 01:36 PM
Mat,

Since the clips play fine on the 7Q it may be something went wrong with your transfer.
I would try to re-transfer with a different cable and SSD card reader.

Mat Thompson
December 12th, 2014, 03:18 PM
Thanks John
I have tried recovering 6-7 times and retransfering.

Nothing wrong with the cable.

Convergent are taking the drive back for recovery. Great support is the thing that keeps me going with this device - but file corruptions are just not something I can deal with!

John Mastrogiacomo
December 12th, 2014, 03:33 PM
Mat,
I'm glad to hear CD will recover the files for you.

Please let us know what the problem was if you ever find out.