Kell Smith
August 7th, 2014, 12:19 PM
A potential customer has 16mm films he took abroad many years ago. He wants me to edit it for him. I don't have the capability to transfer it, but a local company does, so I am going to have them do it.
This is the first time I have bid a job of this sort and am not sure exactly how to approach it. I am planning to pick up the box and bring it to the local transfer guy (or maybe email him a picture since he's 20 minutes away and see what he estimates/suggests.
The customer's call took me by surprise, so I was winging it and suggested he transfer it all to DVD, so that he could have it to review. I did not charge him up front for me to pick it up to take to the transfer guy, but realized later on that I should have, because if he changes his mind about editing, well... I've wasted my time and gas.
How should I approach this (or future similar jobs)? Should I:
1) Have all his films transferred to DVDs(the shop would probably give them a watchable DVD), (provided there are only a few)? Then have the customer go through them and choose what portions they want edited? Then give them an estimate for the time involved?
2) Have it transferred to an editing format, put on a drive, or have them make a timecode burn for them? (This customer does not have a computer)?
3) Charge a pickup and delivery and time charge for taking it over if they don't book a job?
4) As for the editing job, I guess I should estimate it hourly? Not even sure how long it would take without specifics.
I don't want to simply refer him to the shop and lose the business but I don't want to waste my time either. And if he has a copy, he may not want to bother editing something more polished - but right now he has no way to review it.
Suggestions welcome, as well as any suggestions on how to explain this process to people who might be elderly and not very technically inclined.
Many thx =)
This is the first time I have bid a job of this sort and am not sure exactly how to approach it. I am planning to pick up the box and bring it to the local transfer guy (or maybe email him a picture since he's 20 minutes away and see what he estimates/suggests.
The customer's call took me by surprise, so I was winging it and suggested he transfer it all to DVD, so that he could have it to review. I did not charge him up front for me to pick it up to take to the transfer guy, but realized later on that I should have, because if he changes his mind about editing, well... I've wasted my time and gas.
How should I approach this (or future similar jobs)? Should I:
1) Have all his films transferred to DVDs(the shop would probably give them a watchable DVD), (provided there are only a few)? Then have the customer go through them and choose what portions they want edited? Then give them an estimate for the time involved?
2) Have it transferred to an editing format, put on a drive, or have them make a timecode burn for them? (This customer does not have a computer)?
3) Charge a pickup and delivery and time charge for taking it over if they don't book a job?
4) As for the editing job, I guess I should estimate it hourly? Not even sure how long it would take without specifics.
I don't want to simply refer him to the shop and lose the business but I don't want to waste my time either. And if he has a copy, he may not want to bother editing something more polished - but right now he has no way to review it.
Suggestions welcome, as well as any suggestions on how to explain this process to people who might be elderly and not very technically inclined.
Many thx =)