Hello,

I recently did a shoot, came home and half of the files are unreadable. I shot on a 5d Mark iii in .mov at 720p50fps. I cannot read or copy these files as they are not being recognised at all. I'm on a Windows 7 based PC.

I have tried to use various players including VLC media player which all tell me that the file format is not supported. I have also tried importing the files into Sony Vegas and this also says that they are not supported.

I have done lots of searching and have also used the following tools, which both have not worked as they do not recognised the files.

- Remo software
- Grau Gmbh

Please could someone help me to recover these files. They were shot as normal so I just don't know why they are not readable.

Thanks,
Rich

Richard ~

Can you upload a real short clip so a few of us could look at it and see if we can deduce where the problem lies.

Chris Young
CYV Productions
Sydney

Drop the files on the computer again then right click and details see what that says from the ones you cannot read then right click on the ones you can read and see if there is a difference/ steve