I am a reseller. I had a client call and tell me the BMCC he purchased from us was missing the Resolve dongle. Has anyone else had this happen? Brand new, sealed box camera.

Was that BMCC, or BMPCC?

I thought the dongle in the BMCC box was because it was needed for the full version of Resolve. I didn't think the freebie Lite version needed one. Of course I could be wrong since I only have the BMCC and not the BMPCC.

that's why i asked that question, BMPCC does not come with full version and doesn't have dongle included

I rememver a post or two about the MF version not having a dongle on board. You need to contact customer service of you seller or make direct contact with Black Magic customer service.