View Full Version : Lock/unlock tab broke Scandisk 64 extreme


Jeff Hinson
September 28th, 2013, 02:59 AM
The "lock/unlock" tab on my card does not work. The lock tab moves to lock position when inserted into the GH2. You can feel the tab moves freely compared to a good one. Just the friction on the tab when inserting into the GH2 moves it to the "lock" position.

Any one else had this problem? Need suggestions on how to fix this. The card is over 6 months old and Im sure out of warranty...but will check with B&H.

thanks,
Jeff

Donald McPherson
September 28th, 2013, 03:12 AM
A dab of super glue to fix it in the unlock position.

Jeff Hinson
September 28th, 2013, 03:15 AM
Thanks Donald....
Im a little scared to try that...all I need is to get some residue glue in my sd card slot. haha.

Ive contacted ScanDisk...supposedly the card is under lifetime warranty....will see if they will replace the card. Good test for ScanDisk customer service and warranties.

thanks,
jeff

Bruce Foreman
September 29th, 2013, 09:21 AM
Jeff, just stop using that card. Your camera body is a $1300 piece of gear. You don't want to risk part of that sliding lock coming loose or off in the card slot.

Don't take a chance even if SanDisk doesn't replace it.

Jeff Hinson
September 29th, 2013, 10:56 AM
GOT YA BRUCE.....
Have put it aside while waiting to hear from Sandisk on warranty replacement.

I think it would be best for them to leave the protect tab off. Ive heard of others experiencing similar problems...and getting it stuck in the camera.

Thanks for the reply,
jeff

Denis Danatzko
September 29th, 2013, 06:52 PM
May be too late, but FWIW, I had the same thing happen on a 16GB Lexar card after only it's second use within a week of purchase, so I was sure it was under warranty.

My usual practice is to lock the tab upon completion of shooting but after I turn off my camera (HMC-150), and leave it locked until the footage has been transferred to my computer and a backup. Unfortunately, the tab came out before the transfer, and I thought the footage was hopelessly lost.

I sent both the card and the tab to Lexar, and to my surprise, and it was returned with both the tab and footage intact. The card was only out of my possession for about a week.

I still have the card, and have been using it from time-to-time, and it works fine.

Jeff Hinson
September 30th, 2013, 01:46 AM
Denis....good news for you for sure.

Fortunately I dont have anything important on the card. Hopefully they will issue another.
I guess anything can break, just part of the game we play.

thanks for the info,
jeff

Jeff Hinson
October 9th, 2013, 01:58 AM
UPDATE: ALL IS WELL

Got great service and communication from sandisk.
In a week, I now have a new 64gig sandisk extreme card . No hassle warranty replacement, UPS shipment to and from paid by Sandisk.

thanks Sandisk !