Roger Gunkel
March 19th, 2013, 11:26 AM
As there are so many variations in styles of wedding video and approached to it, I find it quite interesting to see how others market and sell their wedding video services.
My weddings come from 3 basic areas, recommendation, wedding shows and website. I have 3 fold leaflets which give a full overview of what I offer, and the website gives full information on every aspect. Prices are always up front as I like people to know the costs before they take it further.
Recommendation is self explanatory and I am off to a head start as they know what to expect. I always make sure that they are fully aware of what I do and always arrange to meet them personally to discuss details.
Wedding shows are something I enjoy doing as it is a chance to set the tone on a very first meeting. The stand is very Bride friendly, with pink satin cloth, silver bells and confetti spread over it. I always have a display of wedding cases filmed in the area of the show, as new brides frequently recognise people you have filmed for. I also have a local wedding showing on a 42" HD tv, preferably filmed a the show venue if I have one. There is a display of alternative up market DVD cases to catch their eye, and I also have a 3d laptop running with a 3d wedding showing as a conversation piece, which draws in fascinated viewers. This works especially well with the guys who are usually bored out of their minds with dresses, shoes, flowers, etc etc.
My wife also attends the shows as girls will always talk to another female on the stand. We always talk about their wedding initially and never about video until a good contact is made. Price is usually the first thing we mention as you just know it's the one thing they want to hear, quickly followed by why they probably haven't considered a video before now, then why they should. We NEVER show cameras or equipment of any sort or talk about it at all unless asked. Most of the initial conversation is about them and their wedding to build a relationship and not make them feel they are being sold something. We point out that we also NEVER take bookings at shows, but will reserve a date if asked. We always make sure they have a leaflet, wish them good luck and ask them to ring if their is anything else they would like to know.
The website tends to get used as a catalogue to tell them everything they need to know, and an email or text enquiry will be replied to in a friendly manner suggesting that they ring to ask any questions or an appointment to view. Phone calls are handled in much the same way as exhibition conversations, but establishing how they heard about us and being very friendly and cheerful. I will never take a booking without a viewing first, but again will reserve a date.
Viewings/Appointments are always very informal, with most of the conversation being about the wedding in general, dogs, kids and non video stuff. I never use a showreel, preferring to take a few genuine weddings similar to what their own would be. They watch as little or as much as they want, with no pressure from me, then I ask if they have any questions at all. I leave a booking form and make it clear that I don't take bookings on a visit as I prefer them to discuss it to make a sure they are happy.
My strike rate from home visits in the last 12 months is 100%
Roger
My weddings come from 3 basic areas, recommendation, wedding shows and website. I have 3 fold leaflets which give a full overview of what I offer, and the website gives full information on every aspect. Prices are always up front as I like people to know the costs before they take it further.
Recommendation is self explanatory and I am off to a head start as they know what to expect. I always make sure that they are fully aware of what I do and always arrange to meet them personally to discuss details.
Wedding shows are something I enjoy doing as it is a chance to set the tone on a very first meeting. The stand is very Bride friendly, with pink satin cloth, silver bells and confetti spread over it. I always have a display of wedding cases filmed in the area of the show, as new brides frequently recognise people you have filmed for. I also have a local wedding showing on a 42" HD tv, preferably filmed a the show venue if I have one. There is a display of alternative up market DVD cases to catch their eye, and I also have a 3d laptop running with a 3d wedding showing as a conversation piece, which draws in fascinated viewers. This works especially well with the guys who are usually bored out of their minds with dresses, shoes, flowers, etc etc.
My wife also attends the shows as girls will always talk to another female on the stand. We always talk about their wedding initially and never about video until a good contact is made. Price is usually the first thing we mention as you just know it's the one thing they want to hear, quickly followed by why they probably haven't considered a video before now, then why they should. We NEVER show cameras or equipment of any sort or talk about it at all unless asked. Most of the initial conversation is about them and their wedding to build a relationship and not make them feel they are being sold something. We point out that we also NEVER take bookings at shows, but will reserve a date if asked. We always make sure they have a leaflet, wish them good luck and ask them to ring if their is anything else they would like to know.
The website tends to get used as a catalogue to tell them everything they need to know, and an email or text enquiry will be replied to in a friendly manner suggesting that they ring to ask any questions or an appointment to view. Phone calls are handled in much the same way as exhibition conversations, but establishing how they heard about us and being very friendly and cheerful. I will never take a booking without a viewing first, but again will reserve a date.
Viewings/Appointments are always very informal, with most of the conversation being about the wedding in general, dogs, kids and non video stuff. I never use a showreel, preferring to take a few genuine weddings similar to what their own would be. They watch as little or as much as they want, with no pressure from me, then I ask if they have any questions at all. I leave a booking form and make it clear that I don't take bookings on a visit as I prefer them to discuss it to make a sure they are happy.
My strike rate from home visits in the last 12 months is 100%
Roger