Calvin Bellows
October 15th, 2012, 04:02 PM
I have to use a particular file from an FTP site a few times a year and this year something happened. It is a .mov file but when I go to play it it is just a musical note and a back ground and there is no audio. The time slider plays at normal speed and nothing happens. I tried another file and the same thing. I contacted the company and they say it plays fine on their system and it might have something to do with an avid .mov codec. I have FCP7 and everything is updated via the system update and it says I have no other updates. Any suggestions? BTW the company won't send a different file since it is my problem I can't view the file.