While shooting in Switzerland in May, we had a setup problem with a rental Nanoflash. There was no local support. Dan Keaton was totally available and solved the problem trans-atlantically for us via Skype, despite the time zone differences. It must have been somthing like 5AM for him.

The Nanoflash worked impeccably during the takes later in the day.

I was VERY impressed with this customer service. Many Thanks !

Dear Claude,

Thank you very much.

All of our team strives to provide world-class customer service.

It is nice to know when we succeed!