Please help me make HDV export to tape work

Windows 7 /Prem Pro CS 5.5.2 & a I7-2600 (2nd gen) processor/No CUDA

Can't get the greyed out area to go black and access this function no matter what's tried.

Camcorder is a Canon A1s

1) Turned auto save off.
2) Disabled all unessential processes including the internet and all security apps.
3) Tried exporting straight from the project timeline and also as a single file.
4) A1s is connected properly to the PC because HDV Split recognizes the cam just fine for importing.
5) Software processing engine only/No CUDA.
6) Device control is HDV/DV.
7) Followed all online advice and how to's on the subject that I could find.
8) Selected the timeline. Work task bar covers the project 100%. Stem to stern.


Am I just unlucky or what?

Please me rescue the situation as I want to archive to tape.

Is there a known conflict with the A1s and CS 5.5.2?

Thanks in advance.

Make sure you have the 'focus' of the UI on the timeline. Or in other words ... make sure you have the timeline selected before going to your menu and selecting to output to tape.

Andrew