View Full Version : dx_video_grovel_x64.log (this crash error is driving me mad)


Chris Amana
August 9th, 2011, 09:31 PM
Hi all.


I've been plagued with this for a while. A German forum seems to think it's the Newblue Fx plugins

Im using Windows 7 64bit and Sony Vegas Pro (64 bit)


The complete error is :

dx_video_grovel_x64.log
svfx-video_grovel_x64.log
dx_grovel_x64.log


Wondering if anyone has encountered this before and if so how they fixed i ? :)

Leslie Wand
August 9th, 2011, 11:05 PM
and if you don't use nb fx, do you still get crashes?

Chris Amana
August 10th, 2011, 03:52 AM
Sometimes yes :(


I've also written to newblue and asked them for help.

Will update this thread as progress is made : )

Leslie Wand
August 10th, 2011, 05:44 AM
i've had the same thing when using a trial version of nb (can't remember which one though).

since i removed nb fx i haven't had a re-occurrence. that said, i'm not pointing the finger necessarily at nb.

Edward Troxel
August 10th, 2011, 06:29 AM
Without seeing the contents of the log, it's really hard to determine exactly what caused the error. If you're on Vegas Pro 10, I would recommend using the OpenFX version which would definitely not cause any DirectX errors. Howevver, I have virtually all NewBlue plugins installed (both DirectX and OpenFX) in Vegas Pro 10 and am not seeing this issue. If you can narrow it down to a specific package, first make sure you're on the most current version. If it's still causing an issue, please go to newbluefx.com and start a support ticket there: Help Ticket System - NewBlueFX (http://www.newbluefx.com/help-ticket-system.html)