Larry Baran
July 7th, 2011, 02:04 PM
Every time I try to import a photo from my 7D into Encore for use in a menu I get the error message "software to decode this is unvailable on the computer installing appropriate software my help to aliveate this problem". I find this odd since Photoshop is part of the suite I am using. Am I missing a setting or something?
Battle Vaughan
July 7th, 2011, 03:23 PM
If you are trying to import RAW files, you need the Adobe camera raw update 5.6 or later.
Larry Baran
July 7th, 2011, 10:12 PM
Nope just regular jpeg files that come off my 7d. Thats what is so goofy about it.
Bart Walczak
July 8th, 2011, 04:30 AM
There might be a resolution limit in Encore to 4096x4096 pixels. Try downsizing the image, and see if the problem persists.