We have done a major overhaul on the CineForm support site to help all users get their questions answered quickly, either through a growing knowledge base or submitting a request to our support team. For the official CineForm support visit cineform support (http://support.cineform.com/)

For questions for other users (not for support or CineForm staff) there is no better place than right here on DVInfo.net. Please do not use DVInfo.net for support questions best served by CineForm.

The new support section looks great, but won't accept my old log in information.

Do we need to re-register?

Yes, you will need to re-register... it only takes a couple of minutes.

Just tried frm a workplace computer and it is not connecting - are they down?