View Full Version : XF Utility 'Cannot read the clips'


Bob Prichard
March 8th, 2011, 11:29 AM
I spent the day yesterday out shooting with my XF305 and filled up 1 1/2 64Gb Sandisk Extreme Pro cards. I played back the entire day's shooting on my large LCD screen through the HDMI output of the camera, and everything looked great. This morning I imported the B card that was half full with Canon XF utility and everything went well.

Then I put the full A card into the firewire reader and got the message 'Cannot read clips'.

I ejected the card and put it back in my camera, and now the camera can't read them either. There is just a big question mark on each clip.

Any ideas of how this might have happened and what can be done to fix the problem?

I hate to lose a full day's worth of shooting. Worse, I'm concerned that this may happen again.

Chris Hurd
March 8th, 2011, 11:31 AM
Bob, if you take this card back to the computer via your card reader, are the files still present, along with the appropriate folder structure?

Bob Prichard
March 8th, 2011, 11:42 AM
Yes, the files are all there.

The file structure looks OK. Each file folder has five files in it, the MXF file being the largest.

Chris Hurd
March 8th, 2011, 12:18 PM
Recommend you copy & paste the entire contents of the card, over to your hard drive.

Download and install the free Sony PDZ-VX10 XDCAM Viewer software and see if it will play the .MXF clips (it should).

Sony : XDCAM & XDCAM EX Software Downloads : United Kingdom (http://www.sony.co.uk/biz/content/id/1237478847715/section/home?parentFlexibleHub=1166605189820)