View Full Version : Neo4k on two machines?


Steven A. Sandt
December 18th, 2010, 08:18 PM
I purchased Prospect4K some time ago. I was "upgraded" to Neo4K. I was told that you would be allowed to activate the software, and run it on two different machines (as long as the machines' operating systems were the same platform). So far I seem to be getting the run-around. I have turned in a trouble ticket but so far haven't heard anything. I am interested in hearing what experiences others have had.

Charles W. Hull
December 19th, 2010, 09:31 AM
It took about 2 hours for Jake to authorize the second system for me. Be patient, they will get it done.

Steven A. Sandt
December 19th, 2010, 03:37 PM
Thanks, this is encouraging.
Steve

Steven A. Sandt
December 20th, 2010, 09:15 PM
This morning Jake Segraves of Cineform Support emailed me and provided the activation key. I want to thank Jake and the others at Cineform Support. Well done. Thanks again. Steve