View Full Version : Stuck iris after software upgrade?


Cliff Totten
October 29th, 2010, 09:47 AM
Just got my camera back from JVC for software upgrade. (Ver 1.11)

I just noticed that the iris cant be adjusted in manual mode. It's either full "open" or full "closed". What the heck? Has anybody noticed this too?

I guess it's going back to JVC again! I cant believe the luck I'm having with this camera. :-(

CT

Mark Slocombe
October 30th, 2010, 02:16 AM
Sorry to hear that Cliff, for info, both of ours performed with no issues on a 4 day shoot this week. Hope you get sorted quickly.

Cliff Totten
October 31st, 2010, 07:49 AM
I believe this is a mechanical failure not related to the software update. It literally "sticks". I can hear it "slam" open then "slam" closed. Called JVC and they said they have seen this before.

Looks like it's going back to California.

CT

Cliff Totten
November 23rd, 2010, 09:10 AM
Update;

My GY-hm100 just came back from JVC yesterday. The entire optical block was replaced under warranty. Special thanks to "Joyce" at JVC California. She did a great job of letting me know what was going on the entire time. Great customer service!

All is well again.

CT