David Dice
October 19th, 2010, 10:57 PM
I've got a BIG problem with trying to import/view/capture anything in HD from my Canon XHA1s on my Dell Studio XPS 1645 computer.
Whenever I try to view anything using HD through firewire, the video breaks up -- flashing green frames, lines through the video, dropped frames, etc. Basically it's digital noise. This has nothing to do with tape dropout, it happens just viewing the video straight from the camera (but it also happens on tape). Capture anything in DV, or downconvert to DV, and everything is all fine. It's only in HD that it screws up. It also works fine capturing to my rather old Win XP desktop video editing system (in HD).
Here's the setup:
1. Windows 7 Pro 64 bit (but I've tried 32 bit and same thing happens).
2. Dell has replaced the motherboard -- same thing,
3. All drivers are up to date from Dell site.
4. Capture with either CS5 or CS3 does the same thing. It also happens using VLC to display the video, so it doesn't appear to be related to the particular software being used.
5. It does it with both an XHA1 and a new XHA1s.
When I first got this laptop about three months ago, I thought it worked, but now I'm not so sure (maybe I only used it on some SD video I was working on at the time). I haven't used it to try and capture video again until just last week, when I noticed the problem for sure. I don't have a lot of time to get this fixed, as I'm off to Australia for six months in just two weeks, and I was planning to use this laptop to do some quick captures and editing.
I've run out of options with Dell tech support. Has anyone any ideas that might work?
Whenever I try to view anything using HD through firewire, the video breaks up -- flashing green frames, lines through the video, dropped frames, etc. Basically it's digital noise. This has nothing to do with tape dropout, it happens just viewing the video straight from the camera (but it also happens on tape). Capture anything in DV, or downconvert to DV, and everything is all fine. It's only in HD that it screws up. It also works fine capturing to my rather old Win XP desktop video editing system (in HD).
Here's the setup:
1. Windows 7 Pro 64 bit (but I've tried 32 bit and same thing happens).
2. Dell has replaced the motherboard -- same thing,
3. All drivers are up to date from Dell site.
4. Capture with either CS5 or CS3 does the same thing. It also happens using VLC to display the video, so it doesn't appear to be related to the particular software being used.
5. It does it with both an XHA1 and a new XHA1s.
When I first got this laptop about three months ago, I thought it worked, but now I'm not so sure (maybe I only used it on some SD video I was working on at the time). I haven't used it to try and capture video again until just last week, when I noticed the problem for sure. I don't have a lot of time to get this fixed, as I'm off to Australia for six months in just two weeks, and I was planning to use this laptop to do some quick captures and editing.
I've run out of options with Dell tech support. Has anyone any ideas that might work?