Steve Crisdale
July 27th, 2005, 07:56 PM
Sometimes it's the little things that can make the difference in how we end up appreciating or enjoying a product.
For example... Yesterday I received my complimentary (that's FREE!!) embroidered jacket from Sony Australia, as recognition of my HDV purchase.
Now: besides the fact that it's a really, really nice jacket with 3 nice embroidered logos on it - because that's beside the point - Sony has certainly shown an attitude towards it's HDV customers that has been so eminently lacking from JVC.
I feel like Sony has noticed that I took an educated punt on the success of HD/HDV.
JVC on the other hand; made me feel like I was some kind of intellectual rebel for even enquiring about their HD-10u when it came out - let alone the attitude I got from them when I finally purchased one.
So; 1 and three quarters of a year after purchasing the JVC HD-10u, I've heard nothing from JVC - as far as they're concerned, I probably don't exist regardless of the monetary evidence that I do.
8 months after purchasing the FX-1e, Sony has sent me various offers for HDV purchasers and now the embroidered jacket.
Who do you reckon I've had the superior experience from?
For example... Yesterday I received my complimentary (that's FREE!!) embroidered jacket from Sony Australia, as recognition of my HDV purchase.
Now: besides the fact that it's a really, really nice jacket with 3 nice embroidered logos on it - because that's beside the point - Sony has certainly shown an attitude towards it's HDV customers that has been so eminently lacking from JVC.
I feel like Sony has noticed that I took an educated punt on the success of HD/HDV.
JVC on the other hand; made me feel like I was some kind of intellectual rebel for even enquiring about their HD-10u when it came out - let alone the attitude I got from them when I finally purchased one.
So; 1 and three quarters of a year after purchasing the JVC HD-10u, I've heard nothing from JVC - as far as they're concerned, I probably don't exist regardless of the monetary evidence that I do.
8 months after purchasing the FX-1e, Sony has sent me various offers for HDV purchasers and now the embroidered jacket.
Who do you reckon I've had the superior experience from?