The Premiere Pro CS5 (5.0.2) update fixes many problems, including many crashes, and it adds several features.

We have also been working with several providers of plug-ins, codecs, and hardware devices (such as Cineform and BlackMagic) to assist them in updating their software to fix some errors and crashes. Please take this opportunity to download and install updated codecs, plug-ins, and drivers from these providers, as relevant to your work.

When you have updated Premiere Pro CS5 and supporting software, let us know whether your problems are fixed.

See this page for details about the Premiere Pro CS5 (5.0.2) update:
Premiere Pro CS5 (5.0.2) update: bug fixes and CUDA support Premiere Pro work area (http://bit.ly/djiyh4)

Please report bugs that persist after the update here:
http://www.adobe.com/go/wish

Yeahhh

"•Adobe Premiere Pro projects files were growing very large (“bloating”), causing projects to take a long time to load, and sometimes causing projects to fail to load."

Also

"•Premiere Pro CS5 (5.0.2) for Windows adds support for the following graphics cards to accelerate processing using CUDA technology on the GPU: GTX 470, Quadro 4000, and Quadro 5000. For a complete list of supported "

Todd,

Not sure if you can help but I'd like a feature in Premiere Pro that shows me the show time spent editing/in PP so I can get an idea of how much each project is costing me.

"•Premiere Pro CS5 (5.0.2) for Windows adds support for the following graphics cards to accelerate processing using CUDA technology on the GPU: GTX 470, Quadro 4000, and Quadro 5000. For a complete list of supported "
Does this mean that no support for GTX 480? I did update and added GTX 480 to the list but I cannot see any difference to earlier.

Does this mean that no support for GTX 480? I did update and added GTX 480 to the list but I cannot see any difference to earlier.

Not officially I guess.

If your card is not on the official list, you need to re-edit the "cuda_supported_cards.txt" file when you have appled the patch as inevitably this is among the files replaced by the patch.

I have been using the new patch on a system with a Matrox RTX2 card and a lowly GTS 250 card for a couple of hours now, and the patch has made a massive difference to my editing.

If your card is not on the official list, you need to re-edit the "cuda_supported_cards.txt" file when you have appled the patch as inevitably this is among the files replaced by the patch.

I have been using the new patch on a system with a Matrox RTX2 card and a lowly GTS 250 card for a couple of hours now, and the patch has made a massive difference to my editing.

Can you confirm this still works?

If your card is not on the official list, you need to re-edit the "cuda_supported_cards.txt" file when you have appled the patch as inevitably this is among the files replaced by the patch.

I have been using the new patch on a system with a Matrox RTX2 card and a lowly GTS 250 card for a couple of hours now, and the patch has made a massive difference to my editing.

Can you confirm this still works?



heh Yeah it resets your Cuda text file so you have to add in your card again.

You people who have a GTX 470 don't have to do this, but I opted to undo the hack before applying the 5.02 update. This is because I have a GPU that's now officially on the Adobe-certified list (the GTX 470).

heh Yeah it resets your Cuda text file so you have to add in your card again.And once you do this, it does, in fact, work.

I also recommend, if you are using the GeForce GTX-470, to download and install the latest driver (258.96) from Nvidia. It contains the latest CUDA hooks for CS 5 acceleration and it also solved a CS5 video overlay issue I had with an older driver.

The After Effects CS5 (10.0.1) update is available now, too:
After Effects CS5 (10.0.1) update: bug fixes and RED features After Effects region of interest (http://bit.ly/9ex5Cf)

If you have any problems with the update, or if you have bugs to report after you've installed the update, please let us know through the usual channels:
feature requests, bug reports, crash reports, and sending feedback After Effects region of interest (http://bit.ly/93d6NF)

Anyone else having this problem after updating to 5.02: as soon as I open a project within Premiere, the screen flashes a few times and goes to non-Aero. I then disabled Aero and the screen still flashes. This is happening on my work drive where I only have MC CS5 installed. I also then updated the FX3800 driver thru HP's website and this flashing still happens. Also, when moving windows around, there is something like a motion blur (its hard to describe).

The only minor issue I ran into was that PPro forgot after the update that there is a Quadro card in the system. When I opened a recent project, it only allowed software MPE and GPU accel was greyed out. I updated to the latest reference driver on the NVidia.com web site (the card is from PNY and their driver is still ~ Nov 2009), rebooted, and all has been fine so far.

So far so good with Premiere CS5 5.02. Thank you Adobe, you did a great job with this upgrade.

Not officially I guess.

After a quick conversation with Adobe, I learned that there is no "official" MPE support, but I've not tested the cuda_supported_cards.txt file hack that most are using. I'm sure that it would, but I'd rather go with a supported card that has been tested, like the Quadro 4000.

With the newest Fermi tech and the price drop on these card (from past Quardo products) I believe that this is the best bang for the buck that doesn't require a hack for the performance.

Also, did you know that TapeWorks Texas (a sponsor of DVinfo - sell nVidia products?)

After a quick conversation with Adobe, I learned that there is no "official" MPE support, but I've not tested the cuda_supported_cards.txt file hack that most are using. I'm sure that it would, but I'd rather go with a supported card that has been tested, like the Quadro 4000.

With the newest Fermi tech and the price drop on these card (from past Quardo products) I believe that this is the best bang for the buck that doesn't require a hack for the performance.

The same applies to the GTX 470. I was surprised that Adobe "officially" supports the 470 but not the 480.

And the two lower-level Quadros actually have lesser hardware specs than the GTX 470 (other than the amount of graphics RAM). Specifically, the Quadro 5000 has only 352 CUDA cores compared to the GTX 470's 448 CUDA cores although both GPUs use 320-bit GDDR5 memory. (The Quadro 6000, which is currently not on Adobe's "officially" supported list, has 448 CUDA cores like the "Adobe-certified" GTX 470 but with a 384-bit GDDR5 memory bus like the GTX 480.)

By the way, the Quadro 4000 has the fewest CUDA cores of any of the Fermi-derived GPUs thus far: It has only 256 CUDA cores. Even the GeForce GTX 460 has 336 CUDA cores.

The same applies to the GTX 470. I was surprised that Adobe "officially" supports the 470 but not the 480.

And the two lower-level Quadros actually have lesser hardware specs than the GTX 470 (other than the amount of graphics RAM). Specifically, the Quadro 5000 has only 352 CUDA cores compared to the GTX 470's 448 CUDA cores although both GPUs use 320-bit GDDR5 memory. (The Quadro 6000, which is currently not on Adobe's "officially" supported list, has 448 CUDA cores like the "Adobe-certified" GTX 470 but with a 384-bit GDDR5 memory bus like the GTX 480.)

By the way, the Quadro 4000 has the fewest CUDA cores of any of the Fermi-derived GPUs thus far: It has only 256 CUDA cores. Even the GeForce GTX 460 has 336 CUDA cores.

Randall, your right - I really don't get why the GTX 470 is but not the 480, or for that matter why the 4000 and 5000 Quadro cards are, but not the 6000. It may be political between Adobe & NVIDIA, (but I'll try to keep my aluminum head gear and conspiracies to a minimum).

In looking deeper at the specs the 470 does out pace the Quadro 4000, but it lacks the Quadro Drivers (and you may be able to soft mod the 470 to allow for Quardo drivers, but then we're back to using hacks). The Quadro 4000 does have nearly double the amount of DDR5 Ram on board - even though it lacks in Cuda core or clock speed.

What I'd really love to see (or even put together here at TapeWorks Texas) would be a side by side benchmark of these cards and what performance each put out with real world results!

Brad, send me one of each and I'll be happy to A/B 'em against the 4800 that's currently in my 980X system!
;-)

But seriously, if you guys have both cards available you can easily run PPBM5 that Bill Gerhke and Harm Millaard developed, which AFAIK is the only apples-to-apples tool available in the wild.

Brad, send me one of each and I'll be happy to A/B 'em against the 4800 that's currently in my 980X system!
;-)

But seriously, if you guys have both cards available you can easily run PPBM5 that Bill Gerhke and Harm Millaard developed, which AFAIK is the only apples-to-apples tool available in the wild.

ROFL - I wish that I could! I'm not sure that I'm going to be able to do the testing here, but if I can get enough of you guys lining up to buy the better card I'm sure that I could ask my Sales Manager - Scott Cantrell if we could!!! :)

Brad, send me one of each and I'll be happy to A/B 'em against the 4800 that's currently in my 980X system!
;-)

But seriously, if you guys have both cards available you can easily run PPBM5 that Bill Gerhke and Harm Millaard developed, which AFAIK is the only apples-to-apples tool available in the wild.

I already posted my new 5.0.2 result on the PPBM5 site (look for my first name in the Benchmark Results table, but you must use a browser other than IE in order to view it). It is significantly improved over what I had previously achieved with 5.0.1; however, part of the improvement was due to the replacement of my OS drive (which used to be a 1TB WD Black that had all sorts of compatibility issues, but is now a Samsung 1TB F3 drive). I have three other results posted - all in 5.0.1 with the old WD drive. I had never gotten less than 321 seconds total time with the old drive/5.0.1 combination. However, my latest result with 5.0.2 and the Samsung OS drive is the 260 seconds total time result (including 7 seconds for the MPE CPU/GPU result and a high 14.0x MPE improvement over software-only mode with that same setup).

Unfortunately, I cannot do a comparison because the Quadro 4000 costs about $800 - more than double that of the GTX 470 - by itself. And with my current financial situation, I can't bring myself to buy a super-expensive (by consumer standards) card at this time.

Randall,
Not speaking as someone who sells the gear, but just as me personally - my pocket book says 470 too!
Also, I've just listed the GTX 470 on our site by the way, but in my next NLE build (that I'm putting together in a few weeks) I'll be using the 470 (unless a large bundle of cash shows up).

It's not the workstation card that I've used in the past, but it is dang quick for the buck!

part of the improvement was due to the replacement of my OS drive (which used to be a 1TB WD Black that had all sorts of compatibility issues, but is now a Samsung 1TB F3 drive)
Randall, sorry to go off-topic but could you please specify what kind of compatibility issues 1TB WD Black had? I have just ordered a system with 2TB WD Black for OS, which I just might be able to change to something else if needed. If you feel these details are of no general interest, please email me - thank you in advance!

Randall, sorry to go off-topic but could you please specify what kind of compatibility issues 1TB WD Black had? I have just ordered a system with 2TB WD Black for OS, which I just might be able to change to something else if needed. If you feel these details are of no general interest, please email me - thank you in advance!

Actually, I cannot speak for all 1TB Blacks (or for all WD Blacks, for that matter). But my particular Black, with firmware revision 05.00K05, ate up far more system resources than expected even with the drive merely idling. And that same drive did not work properly on a slightly older system: The motherboard BIOS recognized the drive, but then Windows 7 Setup failed to detect it due to an undocumented compatibility issue between the drive's firmware and the BIOS of that motherboard. Version 05.00K05 is one of the newer firmware revisions that seriously cripple the performance of that drive, especially in a simple RAID array. Its TLER is permanently disabled; therefore, the drive will keep spinning down after just eight seconds and cannot be changed at all. (Have you ever run a pair of WD Blacks with such a newer firmware revision in RAID 0 or RAID 1? The RAID controller will report the drives as "degraded" or "failed" even though they are both still "good"!) That same spin-down also affects the overall system performance, especially in the PPBM5 benchmark test (where the MPEG-2 DVD encodes are a lot slower than the processor speed and memory amount should have indicated). This is because the firmware of that drive consumes so much CPU power just for spinning up and down repeatedly. Unfortunately, there are no firmware updates available from WD at all for this series of drives, and there will be none available for the foreseeable future.

Thank you Randall for the details. My OS disk will not be a RAID disk so hopefully I'll be all right. My RAID 0 disks will be WD Re4's - they should be up to the job.

> Anyone else having this problem after updating to 5.02: as soon as I open a
> project within Premiere, the screen flashes a few times and goes to non-Aero.
> I then disabled Aero and the screen still flashes. This is happening on my work
> drive where I only have MC CS5 installed. I also then updated the FX3800 driver
> thru HP's website and this flashing still happens. Also, when moving windows
> around, there is something like a motion blur (its hard to describe).


Here's a response from one of our engineers:

"This sounds most likely to be the NVIDIA driver switching to 10-bit mode, caused by our addition of 10-bit support in 5.0.2. By default the driver is in an 8-bit mode and only when an application tries to do something in 10-bit will it switch to 10-bit causing an unfortunate black flash. Fixing this requires quite a bit of coordination between NVIDIA and Microsoft so it will likely be this way for a while. This will only happen on the higher end Quadro cards as GeForces do not support 10-bit output. We decided that if the user spent this much money on hardware, having higher quality output is more important than suffering this flash. If they disagree there is an option in the NVIDIA control panel to disable 10-bit support. Entering 10-bit mode also forces Aero off and this is likely the cause of the described behavior moving windows around. We have an open feature request against Windows 8 with Microsoft to support 10-bit when Aero is on."

Off topic a bit but I was curious. I bought an iMac from a guy who had CS5 installed on it. Great software and I'm having a blast creating the best films I ever have. However I found that he never loaded the "Functional Content" dvd....apparently a library of around 13 gig that has menu options and such. How would I go about getting that. He won't return calls and/or e-mail of course.

See this page:
Library content missing in Encore CS5 (http://kb2.adobe.com/cps/853/cpsid_85388.html)

I never purchased the software from Adobe. It was on the machine when I bought it used. I'm sure it's registered to the guys company that he works for. So I have no idea how to get the missing content without him.

I never purchased the software from Adobe. It was on the machine when I bought it used. I'm sure it's registered to the guys company that he works for. So I have no idea how to get the missing content without him.Then you don't own that license and aren't legally entitled to use the software.

Then you don't own that license and aren't legally entitled to use the software.

Technically true. If this were enforced, then the original owner must completely uninstall that particular copy of that software before selling or giving away that PC (and the original license purchaser of that software cannot transfer any of the installation discs to the new buyer, if the software were installed from disc rather than a download - or, if that copy were a download, it must be completely wiped from the hard drive before transferring the PC to another person). A recent ruling by the United States 9th Circuit Court of Appeals ruled that companies may now (or continue to) use shrink wrap licensing to keep the software's license only to the original license purchaser (one person sued after he tried to buy a particular software used from you-know-what, and then the software publisher cancelled the auction and revoked the accounts of both the seller and the purchaser - all that because the purchaser thought the restrictions were "illegal").

The only exception to this rule is if a licensed copy of the software were an OEM or system builder copy, then that copy is licensed to whomever possesses the PC that it was installed in since such licenses are tied to the PC rather than the original owner. However, the original purchaser of the OEM or system builder software license is still responsible for providing support to whomever owns that PC.

Even if third-party OEM (unlikely), Don already indicated it wasn't the computer seller's software to sell.

Adobe has a process for transferring the software and its license to a new owner. Doesn't sound like that process was used in this case. If this computer has a corporate/government volume license, the rightful owner has Adobe tracking software and will soon find one of their copies missing; don't know for sure but it may be that the s/n can be actually located on the internet; such software does exist and is routinely used in the corporate world.

To each his own, but I wouldn't "press to test" on this and would make a real effort to find the computer seller and make sure neither seller nor buyer ends up accused of theft.

Any updates comparing the 470 to the 4000 when it comes to editing on Premiere CS5?
I do agree that it can get confusing when 1 has more cores while the other has far more RAM.


I understand you can hack other cards.