View Full Version : HDMI input not working


Sebastian Roeder
August 18th, 2010, 02:46 AM
Hello,

we just want to use the HDMI output of a Sony HDR-CX550 mini HDTV camcorder. Unfortunatelly our NanoFlash always says "NO SRC" although a 1080i50 signal is being output (conntected to a TV screen everything works fine). Also Sony assured that the HDMI output of the camera is NOT HDCM protected.

So everything sould be fine but it doesen't work. Does anyone has similar problems with the HDMI connection?

Regards
Sebastian

nanoFlash Firmware 1.6.29

Dan Keaton
August 18th, 2010, 07:12 AM
Dear Sebastian,

Please check the Source setting on your nanoFlash.

It should be System|Source|HDMI.

If it is System|Source|SDI, then your HDMI inputs will not work.


If the Source setting is correct, then I would try another HDMI cable.

Sebastian Roeder
August 18th, 2010, 02:23 PM
Hello Dan,

thanks for your reply. We already set the source to HDMI - we also changed the cable...

Dan Keaton
August 18th, 2010, 02:46 PM
Dear Sebastian,

Are you near your dealer?

Do you have any other source, HD-SDI or HDMI, to try.

Please feel free to call your dealer, or send me an email, our support department will be happy to assist.

Skip Brand
August 18th, 2010, 03:41 PM
I'm having a similar problem. I want to test the Nano with the 1080 60i mini-HDMI output of a Canon HSF100 camera. When hooked to the Nano, and the Nano set to HDMI input, long GOP 50 mbs, trigger to manual Start, I can't get the Nano to see a source. The camera plays Okay thru its HDMI out to a HDMI equiped Sony Bravia monitor. But the camera to monitor connection is thru a cable that is mini HDMI on one end to standard HDMI on the other. To connect the camera to Nano I must use a cable with Mini HDMI on both ends and have no way to test it. It is brand new tho. Nano works well with other cameras thru its HD-SDI.

Dan Keaton
August 18th, 2010, 08:06 PM
Dear Skip,

This may be just a bad HDMI cable.

We use an Canon HFs10 camera in our lab everyday.

(I know that your camera is a slightly different model).

Sebastian Roeder
August 19th, 2010, 12:47 AM
I'm having a similar problem. I want to test the Nano with the 1080 60i mini-HDMI output of a Canon HSF100 camera. When hooked to the Nano, and the Nano set to HDMI input, long GOP 50 mbs, trigger to manual Start, I can't get the Nano to see a source. The camera plays Okay thru its HDMI out to a HDMI equiped Sony Bravia monitor. But the camera to monitor connection is thru a cable that is mini HDMI on one end to standard HDMI on the other. To connect the camera to Nano I must use a cable with Mini HDMI on both ends and have no way to test it. It is brand new tho. Nano works well with other cameras thru its HD-SDI.

We used the same settings you did and also checked the output on a TV screen (LGE and Sony).
In the beginning we also had to deal with differen cables and evens used litte adaptors TypeA-to-C HDMI plugs. We thought that was causing the problems and ordered brand new cables - but no difference.

Sebastian Roeder
August 19th, 2010, 12:51 AM
Dear Sebastian,
Do you have any other source, HD-SDI or HDMI, to try.


With HD-SDI there is no problems as thoses signals come from broadcas cameras.

HDMI: We only have one other HDMI output. It's a Blu-Ray player (with no HDCP turned on) and this signal put into the NF everything is fine - source is connected and NF says 1080i50 and Timecode 00:00:00:00 - in the same situation swichting over to the Sony camcorder: NO SRC.

Dan Keaton
August 19th, 2010, 03:53 AM
Dear Sebastian,

Do you have the HDMI output of your camera turned on?

To set your camcorder for HDMI ouptut,
touch (MENU)
 [Show others]
 [OTHER SETTINGS]
(under [GENERAL SET] category) 
[CTRL FOR HDMI]  [ON].

Sebastian Roeder
August 19th, 2010, 04:29 AM
Do you have the HDMI output of your camera turned on?

To set your camcorder for HDMI ouptut,
touch (MENU)
 [Show others]
 [OTHER SETTINGS]
(under [GENERAL SET] category) 
[CTRL FOR HDMI]  [ON].

Yes we already set all these menues before - tried all combination and: on a TV screen we always see a signal...

Dan Keaton
August 19th, 2010, 06:08 AM
Dear Sebastian,

I have sent you a private email to arrange for the repair or replacement of your nanoFlash.

Skip Brand
August 19th, 2010, 08:26 AM
I tried a Sony Z7U HDMI output to the Nano mini HDMI input and the Nano worked right away. So in my case the next thing to try is replacing the HDMI cable with mini on both ends. Will have to find a replacement and see if that solves it. Will report.

Skip Brand
August 19th, 2010, 12:44 PM
My issue seems to be with the output mini HDMI connector on the Camera. I now have two cables. One cable just flat won't work. The other now will occasionally handshake with the Nano and works fine for a moment. But any movement breaks the connection. It looks like I'll have to try finding a better quality cable but the mini to mini HDMI cables are hard to find at all, let alone knowing what brand is higher quality.

Bruce Schultz
August 19th, 2010, 02:05 PM
Skip, those mini HDMI to regular HDMI cables are hard to find. Try finding a small adapter available at most electronic stores like Fry's or even Radio Shack that do the same thing, then you have the wealth of existing regular HDMI cables to use. I've used these and they are cheap and I've had no trouble with any brand of them so far.

Skip Brand
August 19th, 2010, 02:49 PM
Thanks Bruce and how right you are! The first two cables I used were from Frys's. One cable didn't work at all, the other would work if you wiggled the connection at the camera end. Went to Radio Shack and bought one of their HDMI type "A" adapters that converted it to a mini "C" and bang! worked right away. No intermittent problems and cheap to boot! Thanks!

Dan Keaton
August 19th, 2010, 05:42 PM
Dear Friends,

It is hard to find "Mini to Mini" cables. These are "Type C" to "Type C" cables.

The standard size Type A (Large) to Type C (Mini) are easier to find.

However the quality of some cables are suspect.

Good quality Type A (Large) to Type C (Mini) are available at nanoFlash.net (http://www.nanoFlash.net).

Dave Sperling
August 19th, 2010, 08:34 PM
I had bought an adapter at Radio Shack - the only one they had at the time was a 'swivel' type. Unfortunately it was wide enough that if it was plugged into either HDMI port, it was impossible to plug anything into the other HDMI port. Ended up buying a couple of short mini(Male)-to-standard (female) HDMI adapter cables, which at this point seem to be working fine. I do wish there was a bit more spacing between the plugs so that adapters could be used in a pinch.

Dan Keaton
August 20th, 2010, 06:33 AM
Dear Friends,

It is nice to hear that the HDMI adapters are working for some of you.

I also hear from others that the adapters are problematic, as it creates another connection that can come loose. And every adapter that I know of blocks the other HDMI port on the nanoFlash.

In general, I prefer a high-quality purpose-built HDMI cable, either a Type A to Type C or a Type C to Type C.
(Type A = Large HDMI, Type C = Mini).

One source that I am familar with that supplies the Type A to Type C cables, of known quality, is nanoFlash.net (http://www.nanoFlash.net). Other dealers may have sourced high-quality cables also.

Ronan Fournier
August 24th, 2010, 05:10 AM
we just want to use the HDMI output of a Sony HDR-CX550 mini HDTV camcorder. Unfortunatelly our NanoFlash always says "NO SRC"

Hello Sebastian,

I had to used the Nano with the Sony CX-550VE and it worked fine (however with few false contact problems when handling both Nano and camcorder).
I suggest you to avoid adapters (which create false contact) and find a mini HDMI to mini HDMI cable, for instance on this UK based website Video Cables HDMI Cables & Adapters HDMI Mini & Micro Cables at kenable.co.uk (http://www.kenable.co.uk/?cPath=246_110_230)