View Full Version : Cineform + Premiere Pro: HDV-edit doesn't play


Alec Wohlgroth
July 25th, 2005, 07:27 AM
Hello HDV-Community!

I am beginning to edit a first HDV-movie, and many new qualities seems to be very satisfying.
But since I have purchased and installed the Cineform Aspect HD-Plugin,
I have 2 new problems, never experienced before:

1st problem:
When working on the timeline, I want to view the sequence or a clip,
it never plays, but immediately jumps to the very end of the timeline.
Also, if I try to play it in the monitor, it only jumps to the end and shows a black picture...
(a confusing detail: normally, the more at the beginning of the timeline the image is, the less it plays.
if it's at the end, it sometimes plays well...)

2nd problem:
Normally without the cineform-Plugin,
in the premiere-monitor-window you can choose many options how to play back your work.
(f.ex. onto dv hardware, or audio seprately etc..)
But Cineform seems to overwrite these options
and only gives you 4 possibilities for 'display controls'.
These show no difference at all and do not replace the original functions.

(hard- and software-info:
Premiere Pro 1.5.1, and the cineform aspect HD plug-in.
My computer has a double 3.2 GB-Processor, 2GB Ram,
Hyperthreading and a 2x250GB-raid-harddisk.)

If anyone could help me solve these two problems,
I would be VERY thankful!!

:-) from Switzerland,
Alec

David Newman
July 25th, 2005, 09:30 AM
1st sounds like a question for technical support. Open a trouble ticket at www.cineform.com/support. There is likely a simple solution as that error sounds to me like something isn't installed correctly.

2nd: This is a limiation of HDV, there is no DV output monitoring as compressing effects and transitions back into MPEG2 is simply too slow. Instead Aspect HD provides external monitoring through dual head video cards (that is what one of the those options is for.) Other features in the display options are for features Premiere doesn't have -- such as colorspace controls for 709 and video system RGB -- this enables Aspect HD is deliver higher quality than the stock Premiere Pro.

Steven White
July 25th, 2005, 11:04 AM
it never plays, but immediately jumps to the very end of the timeline.

I have had this experience before. My work-around is to render the sequence in the timeline for playback, and then it should work fine again. I'm not sure whose bug it is.

-Steve

Alec Wohlgroth
July 25th, 2005, 11:22 AM
1st)
David: I just sent a mail to the cineform-support, and hope they can help quickly! It would be great, if it's only something with an installation...
Steven: I did this too, and yes, exported as a movie it works, but this may not be the solution, it would make the workflow too complicated and much too slow. But for an emergency it's the thing to do.

2nd)
David: I never thought of that, but it's logic, so thank you a second time! :-)

Alec

Steven White
July 25th, 2005, 02:39 PM
I didn't say "export as movie" I said "render work area". There's a big difference, and it's a pretty standard thing to do in Premiere if it's misbehaving on the "real time" front.

I'll be interested if you come across a fix.

-Steve

Joel Corral
August 2nd, 2005, 01:51 AM
Alec Wohlgroth,

i am having the exact same problem, did you get a solution? please let me know.

thanks

joel

Jaromir Pesr
August 4th, 2005, 01:18 PM
Hi,
I have got the same problem. It has appered from one day to another and I think it has something with windows update because I didn't change anything else then this on my system.
I tried to upgrade from 3.1 to 3.2 with no success. Only I get is Premiere crash during capture as written in this thread http://www.dvinfo.net/conf/showthread.php?t=48742
Does anybody solve those issues?

David Newman
August 4th, 2005, 02:25 PM
Please file a trouble ticket as we aren't getting consistant information, make debug tricky -- particularly if a Window update caused the problem. SIGGRAPH will be over after today so we will be full staffed again to address issues.

Ben Forman
September 1st, 2005, 08:57 AM
can anyone tell me if this problem was solved, I am getting the same thing. I have just copied my footage to my new pc and installed HDLINK 3.3, it was not happening on the old pc, but now it jumps to the end of clips whether they are in the timeline or preview monitor. it feels like i spend as much time trying to work out why this software isn't working as i do working on it. please let me know asap.

thanks

Ben

David Newman
September 1st, 2005, 09:13 AM
This is almost certainly an install problem (i.e. something is missing.) Uninstall 3.3 then reinstall it. It that does work contact tech support. There is no know reason for your system not to be working.

Ben Forman
September 1st, 2005, 09:30 AM
i have unistalled and reinstalled it has made no difference.when i open a standard HDV project in premiere the clips all work.any ideas?

Steven White
September 1st, 2005, 11:31 AM
I reiterate:

You're working in a timeline, and when you click "play" the timeline immediately jumps to the end of the work-area bar.

My consistent work around for this problem has been to "render the work-area" (i.e., if there are little red bits above SFX in the timeline, once rendered they're green), at which point the whole she-bang works normally.

Can anyone else confirm this is work-around works?

-Steve

Alec Wohlgroth
September 16th, 2005, 02:30 AM
Hello all!

Excuse me for starting this thread, and then getting out of the discussion...
Ben, yes, I've also spent as much time working on a solution, as on the project first... After all the crashes with the premiere/CineForm-combination I had to give up, and just work with premiere without the CineForm plugin...

All the solutions below (re-installing, etc.. rendering the files,) unfortunately did not work, and the problem consists:
when trying to play the timeline, the cursor jumps to the end. What's even worse though, when scrubbing or re-trying to play the images, the computer normally crashes completely.

Now I have worked out the complete 400GB-HDV-project on simple Premiere 1.5.1 and it all worked well.. Only capturing from tape seemed to be quicker with CineForm.
But still, it's a big bother, not just because of all the lost time, but also because of all the money I spent for that software..

Thank you all for the thoughts, and maybe together we will find a solution.
:-) Alec

one new thought: could it be a problem with the combination of Windows XP (SP2), Premiere 1.5.1, CineForm and the graphics card? Mine is a '128MB PCI-E ATI FIREGL V3100 (2xVGA/1xDVI+1xVGA)'...

David Newman
September 16th, 2005, 09:37 AM
Pity you are not in the area as I would have liked to see your PC. I know it is fixable (never known a modern PC that Aspect HD doesn't work on.) I'm sorry you went through these troubles. Either use HDLink to do your conversion externally to Premiere (conversion is hight quality and faster -- as you have found) or arrange a de-activation with tech support and get a refund (as no point in paying for software you can't use.)

Note: the jumping to the end of a timeline condition can occur if you add a transition and Premiere reports "Insufficient media. This transition will contain repeated frames." Aspect HD can have trouble with these odd transitions, so either add the frames missing in the overlap or apply the "Force Render" filter and render that transition.

Derek Serra
September 24th, 2005, 01:34 AM
I've had exactly the same problem with an automated to timeline sequence with default dissolves in PP1.51 with AspectHD 3.3. In the end I had to delete the 120 clips and start over!

Georges Derzko
September 27th, 2005, 12:46 PM
For investigation:

I have 3 PC with windows (XP pro with same software configuration):
in office, to work;
in show room, to play HD movies,
and a notebook to learn...

Cineform being installed on office PC and presenting the problem of timeline's playback,
i have install cineform on others machines... And with this two PC, cineform works fine..

The major difference between this PC is the presence of a Matrox RT100 on the first PC where
cineform failed...

Is this configuration ( PC + matrox NLE card) match with the problem of cineform Aspect HD
on your system?

thank's

Brian Panelo
November 16th, 2006, 10:19 PM
I'm having the same issue with the latest version 4.24 and the previous. Was there ever a solution for this?? HDLink works just fine. It's just ironic that the CineForm avi files can't play in the CineForm Projects, but can play in the other adobe projects.

I'm getting ready to work on a project and I only have a several days left before the trial version ends. I want to be able to use this product before buying it. I hear goods things about Aspect and anxious to use it.

Can anyone help?

BTW- I uninstalled CineForm and PPro 2 and still get the same results.

David Newman
November 16th, 2006, 10:40 PM
As you replied to a post that is over a year old, this fault is not common place. Jump to the end is symptom of from trying to play a frame that doesn't exist, it mean your timeline is not completely valid somehow. You need to file a trouble ticket with support through www.cineform.com/support so they can determine what maybe going wrong in your project (or what is not installed on your system.)

Brandon Miletta
January 27th, 2007, 11:36 PM
Suddenly I am having the exact same issue. Tried everything under the sun. I can scrub through the footage using the arrow keys, but as soon as i hit play it just jumps to the end and i see black.

Very very weird. Has there been a "fix" to this yet??

David Newman
January 28th, 2007, 12:21 AM
It is not a bug, it means that you have something incorrectly installed or corrupt media. Please contact support.

Brandon Miletta
January 28th, 2007, 12:26 AM
Ok, I don't think its the media, as it plays fine under adobe's normal HDV modes. So its probably that something wasn't installed correctly for Aspect HD, I try going to the support page but all I get is a page saying that there will be a down-time the 27th of this month.

Jake Segraves
January 28th, 2007, 12:36 AM
Our third-party support website scheduled the 27th as a routine maintenance day. But it should be up and running again on Monday. Check back then, and file a support ticket. I'll be happy to help you troubleshoot the issue.

Brandon Miletta
January 28th, 2007, 12:44 AM
whoa sorry, lol I didn't even know today was the 27th. I have been filming to much to even remember what day it is :D thanks.

Brent Bush
August 20th, 2007, 10:35 PM
I had premiere pro 2 and cineform installed in a sub directory of "Program Files" which caused the same problem (stuttery playback/freezing/long transcode times). Reinstalling both programs in the default directory (C:\Program Files....." etc) seemed to fix it.

Dave Campbell
August 21st, 2007, 01:44 PM
I have the same issue. It is my daughters wedding with lots of clips.
It was working, then just stopped. Now I hit play, and it goes to the end.
There is nothing to render. I killed off the sequence, made a new one,
pulled all the clips in, and same issue.

Dave

David Newman
August 21st, 2007, 01:52 PM
Old thread. It means something can't be played. Sometimes a single bad clip can do it. You can find the clip by play the last clips first, more to the left until the bad section is found. Sometime trimming a single frame of the end of bad clip with fix it.

Dave Campbell
August 21st, 2007, 02:00 PM
Thanks, sorry about that.

But, when it worked, I did nothing, and it stopped, weird.

Will give it a try again.

Dave

Roger Wilson
August 26th, 2007, 11:12 AM
I had the same problem with the timeline. Captured video shot on Canon XHA1 directly into Premier Pro CS3 using AspectHD. None of the clips would play, the marker would just jump to the end of the timeline.

I ended up creating a new solution, using the same AspectHD project that I used to capture the video, and then imported my video clips. This seems to have solved my issue as the timeline now works correctly.

PS I'm using CineForm AspectHD v5.0.2 Build 85