View Full Version : SDHC Reliability
Anthony McErlean August 23rd, 2010, 04:12 PM .. MxM were apparently aware of the problem, and were looking into it.
A while back I emailed MxM about a different matter and they also included this information about the ATP cards in their reply to me.
"There was an incident a while ago when they released 16GB class 10 which a small hiccup…media would play on the camera with an occasional error, but the footage was fine and it recorded without errors. However, ATP got on board and quickly released an upgraded firmware for this memory card, to make sure this was corrected and fully rectified and compatible with Sony’s cameras"..
John Peterson August 23rd, 2010, 07:45 PM The problem with people finding their own solutions is that the people who have gone out and blindly purchased cards are the ones who have been bitten. There is an argument for safety in numbers. ..
Well, actually I remember how so many just like you describe experimented for all of us in the early days of the quest for SDHC compatible media and reported back to us regarding their success or failure. They must have shelled out quite a bit in that endeavor in addition to a whole bunch of returns sometimes at cost to them. Hat's off to them all.
Some of those cards are no longer available so by all means experiment with some of the new ones and help us all out here. That is what I am trying to do with my reports on the Transcend 16GB Class 10 and the 16 GB SanDisk Extreme HD Video cards that I reported on.
Mention the camera, adapter, and the firmware. And show a link to exactly what you bought and where because some of the vendors show a different picture than the actual item they send as well as mistaken labels (such as "Extreme III" when it is actually just "Extreme" these days or "Ultra II" when it is now only "Ultra").The date of purchase is obvious from then post. Should help people I feel.
John
Zoran Vincic August 24th, 2010, 05:56 AM hey Zoran,
are you talking about his Sandisk card:
Amazon.com: SanDisk 16GB Extreme - SDHC Class 10 High Performance memory card… (http://www.amazon.com/gp/product/B002HFER6O/ref=ord_cart_shr?ie=UTF8&m=A1GC47N5J8F7IJ)
As I have a slow-mo shoot next month and was going to buy, at a higher cost, a normal SxS 16GB Sony card from B&H Video out of New York.
Yes, that's the card. Fully overcranked (25 to 60) without a problem.
Simon Wyndham August 24th, 2010, 06:12 AM After testing these Class 10 16GB Transcend cards at home with no errors I took them on vacation last week and BOTH gave me repeated Media Restore errors.
The Media Restore message is nothing to worry about. The camera does this often even with SxS cards.
William Griffin August 24th, 2010, 08:49 AM Yes, that's the card. Fully overcranked (25 to 60) without a problem.
thanks...you just saved me alot of money.........
Bill
John Peterson August 24th, 2010, 10:28 AM The Media Restore message is nothing to worry about. The camera does this often even with SxS cards.
It was frequent, consistent, and interrupted the camera while shooting. I say that is cause for worry. Has not happened to me with my other media. Of course, as I stated I was using a Kensington adapter in an EX1 with firmware 1.11 and the media was purchased in early July, 2010.
John
Marcus Durham August 24th, 2010, 04:21 PM [i]Of course, as I stated I was using a Kensington adapter in an EX1 with firmware 1.11 and the media was purchased in early July, 2010.
John
I'd suggest it was possible a combination of a Kensington adaptor and old firmware. I haven't tested the Kensington but given the design strides that the EX1 adaptor producers have made must mean that the performance can only be in line with the first bespoke EX1 adaptors.
But the real killer is probably the firmware. We've moved up a class and the controllers on the cards have changed. From memory my Class 10 did exhibit a problem on playback on first testing, but this vanished as I did the firmware update before the serious testing commenced. I can't make the card produce any restore errors now.
Finally it's good to hear that ATP are actually aware of the EX1 and ironed out the problems with their early Class 10 cards due to feedback. If true this is pretty amazing and it would mean that they would be the only manufacturer other than Sony (that we know of) that has tested their cards in our cameras,
John Peterson August 24th, 2010, 07:20 PM Yes, that's the card. Fully overcranked (25 to 60) without a problem.
Good to know. Thanks for testing it for us.
John
John Peterson August 24th, 2010, 07:22 PM I'd suggest it was possible a combination of a Kensington adaptor and old firmware. I haven't tested the Kensington but given the design strides that the EX1 adaptor producers have made must mean that the performance can only be in line with the first bespoke EX1 adaptors.
But the real killer is probably the firmware. We've moved up a class and the controllers on the cards have changed. From memory my Class 10 did exhibit a problem on playback on first testing, but this vanished as I did the firmware update before the serious testing commenced. I can't make the card produce any restore errors now.
I have heard that the new firmware has increased compatibility for some. Haven't decided to update mine yet from 1.11
John
Marcus Durham August 25th, 2010, 01:29 AM I have heard that the new firmware has increased compatibility for some. Haven't decided to update mine yet from 1.11
John
And I'm afraid here lies the problem. The information about the new firmware has been widely available on this forum for months now and it is far more than just "increased compatibility for some". It is an important update for SDHC users. If you are going to insist on sticking with out of date firmware then you'd be better off using the existing tested Class 6 cards from Sandisk and ATP (although you may find they are now hard to get hold of).
But I'm afraid you really need to update your firmware. Certainly if the previous post is to anything to go by, you might be expecting to fully overcrank using the old firmware which won't work.
Piotr Wozniacki August 25th, 2010, 06:40 AM I can confirm it from both my own experience, and from my consulting Marek at MxM.
The class 6 cards (in my case, ATP Pro 32GB) has been tested, and works flawlessly, with both the 1.11 and the newest 1.20 firmware.
While the class 10 works absolutely great with the 1.20 firmware, it *might* require occasional "Restore Media" with the previous firmware version.
John Peterson August 25th, 2010, 12:39 PM Piotr,
How do you deal with the camera interruption when you get a "restore media" message? Happened to me only with the Transcend Class 10 cards, but it interrupted the camera with that message and when I restored media it issued it again and again within a minute of each other until I gave up. It was truly incompatible with the EX1 and firmware 1.11 in a Kensington adapter. I bought two of them a few weeks ago. Both exhibited the exact same problem. It was not occasional. It was consistent and unless I wanted not to shoot I removed them and replaced them with my other cards that never do that.
John
John Peterson August 25th, 2010, 12:47 PM But I'm afraid you really need to update your firmware. Certainly if the previous post is to anything to go by, you might be expecting to fully overcrank using the old firmware which won't work.
I thanked him for testing it for us. In terms of what the new firmware does that I would be interested in it seems that increased compatibility would be the only thing. I absolutely detest the look of over and undercranking mostly because 80% of the EX1/3 videos over at Vimeo use either over or undercranking and to me it looks very uncreative. I am at the point where I can't even appreciate the majority of them anymore because I am expecting to see people and objects zipping all over the screen at high speed within a minute or less. Yuck.
John
Marcus Durham August 25th, 2010, 12:55 PM increased compatibility would be the only thing
It's not just the increased compatibility, but also the fact you now can't accidentally press record again before the camera is ready (which would have caused a media restore previously). Now I had become very good at being able to wait, but I must admit it is a relief to no longer even need to think about it.
Piotr Wozniacki August 25th, 2010, 12:56 PM Piotr,
How do you deal with the camera interruption when you get a "restore media" message?
John,
It only happened once to me; the camera put the message on the LCD and automatically switched slots, continuing the recording. Of course, I was lucky that other slot contained an empty card....
But to be on the safe side, I will be upgrading my firmware soon.
Marcus Durham August 25th, 2010, 01:02 PM While the class 10 works absolutely great with the 1.20 firmware, it *might* require occasional "Restore Media" with the previous firmware version.
The great unknown here is the Kensington adaptor. It's an older design than the current bespoke adaptors so almost certainly has a chipset that is unable to match their transfer speed. So how it reacts with faster cards I have no idea.
Thomas Diehl August 25th, 2010, 02:25 PM Piotr, recording on nanoflash at the same time - and taking the ex-cards just as a "backup" seems the safest way to me. Do you use your nanoflash like that? Have you experienced any problems with that combination?
John Peterson August 25th, 2010, 03:27 PM It's not just the increased compatibility, but also the fact you now can't accidentally press record again before the camera is ready (which would have caused a media restore previously). Now I had become very good at being able to wait, but I must admit it is a relief to no longer even need to think about it.
See, I never experienced that problem. Again that is with the Kensington adapter, firmware 1.11, and an EX1. Tested over and over again with the Transcend Class 6 (16GB) Both Red Stripe and Blue Stripe, the Sandisk Ultra II (16GB), and now with the newer Sandisk Extreme HD Video 16GB. With all three I intentionally hit record many many times before the ready light came on and never had an error. Same with the 8GB SxS cards that came with the camera. Not even once. Of course I don't claim that others haven't had a problem doing it. It just never happened to me.
John
John Peterson August 30th, 2010, 06:52 PM http://www.buydig.com/shop/product.aspx?sku=SDSDRX3016GA21[/url]
1. Loaded into Kensington 7-in 1 adapter and inserted into Ex1 with firmware 1.11
2. Camera called for format. Formatted card.
3. Shot around 35 minutes with the card occasionally turning the camera off and switching the adapter from one slot to the other a few times. Turning camera on and off many times between shots varying between 10 seconds to 3 minutes or so. Recording a few times before the green "ready light" for the slot came on.
No errors.
4. Reformatted the card and repeated the process again for 40 plus minutes. No errors at all.
Will update if I run into any problems.
John
EDIT: (Note) The successful SanDisk Ultra II (class 4)16gb card is no longer made. The Ultra II designation has been changed to Ultra and the card internals have changed.
Follow-up. I am unable to edit my original post so I quoted it above. On the third shoot with the card it exhibited repeated Restore Media errors. Not only that, the card when reformatted would only show 56 minutes instead of 58 minutes no matter how many times I reformatted it. Again, that is with a Kensington adapter on an EX1 with firmware 1.11
So yet another card is now going back to the vendor.
John
Marcus Durham August 31st, 2010, 12:54 AM Again, that is with a Kensington adapter on an EX1 with firmware 1.11
So yet another card is now going back to the vendor.
John
Of course, users not insisting on using out of date firmware with elderly adaptors might well find the cards are perfectly fine. There is probably nothing wrong with the card at all.
All SDHC users are advised to use firmware 1.20 and to consider purchasing the newer and faster bespoke SDHC adaptors from MxM and MxR.
John Peterson August 31st, 2010, 06:34 AM All SDHC users are advised to use firmware 1.20 and to consider purchasing the newer and faster bespoke SDHC adaptors from MxM and MxR.
I am wondering if the cards I am using now (Transcend Class 6 and SanDisk Class 4) will still work if I upgrade to firmware 1.20. And weren't the MxM adapters designed shortly after the Kensington adapters became popular here? In other words they weren't intentionally designed to handle newer cards. They were designed to allow the door on the EX1 to fully close as I recall. I have six Kensington adapters and six card that work. I simply wanted to have a few extra cards, thus these experiments.
John
Marcus Durham August 31st, 2010, 07:33 AM All SDHC users are advised to use firmware 1.20 and to consider purchasing the newer and faster bespoke SDHC adaptors from MxM and MxR.
I am wondering if the cards I am using now (Transcend Class 6 and SanDisk Class 4) will still work if I upgrade to firmware 1.20. And weren't the MxM adapters designed shortly after the Kensington adapters became popular here? In other words they weren't intentionally designed to handle newer cards.
They were intentionally designed to work in the EX1, and as has been previously stated have also had updated designs since their original release. This makes them quite a different proposition from the Kensington adaptors which are now 2 generations older.
Nobody has reported their Class 6 cards failing to work on the new firmware as far as I recall. Others will be able to advise but all my cards were fine.
Zoran Vincic August 31st, 2010, 09:22 AM I am wondering if the cards I am using now (Transcend Class 6 and SanDisk Class 4) will still work if I upgrade to firmware 1.20. And weren't the MxM adapters designed shortly after the Kensington adapters became popular here? In other words they weren't intentionally designed to handle newer cards. They were designed to allow the door on the EX1 to fully close as I recall. I have six Kensington adapters and six card that work. I simply wanted to have a few extra cards, thus these experiments.
I have two Transcend 16gig class 6 cards (red band) which worked with 1.13 (with an occasional media restore) and they work with 1.20 too. Since I updated the fw I haven't had any media errors, unless I provoked it by ejecting the card while the red light was still on.
I strongly suggest that you update ASAP because it does increase the reliability of the SDHC cards and it's a painless process, just follow the instructions.
John Peterson September 2nd, 2010, 11:31 AM Done. Updated to 1.20
John
Patrik Vale September 3rd, 2010, 09:12 AM I use SanDisk 32 gb class 10 SDHC with Hoodman adapter, and I got restore media errors every time before I updated to 1.2 firmware.
Now I tested a few times recording full capacity, and no problems..
John Peterson September 3rd, 2010, 10:40 AM Just tested the SanDisk 16GB Ultra card (SDSDRH-016G-A11) with firmware 1.20
The EX1 issued a "Media Error" after first few seconds and refused to record. Complete failure with firmware 1.20 Only formats to 54 minutes. But will not record.
This media has the exact same Mfg part number as the Ultra II did which worked flawlessly. I called SanDisk and they insisted that they did not change the card at all internally and that is why they kept the same part number as the Ultra II. They are wrong. Don't buy the card.
John
Piotr Wozniacki September 3rd, 2010, 11:30 AM John, thanks for heads-up.
Out of curiosity: which make & version of ExpressCard adapters did you test the Ultra cards?
John Peterson September 3rd, 2010, 11:37 AM Sorry Piotr. I usually include that with every post. I am still using the Kensington adapters for all my cards. Some feel that those are the issue. I am not so sure, but it should be noted each time someone tests another card.
Again, in this case we are not talking about a "media restore" error. This is a "Media error" which means media "failure". You can't "restore" it and keep recording.
John
John Peterson September 19th, 2010, 11:22 AM I have tested the Patriot LX 32GB SDHC Class 10 card (model PSF32GSDHC10) on my PMW EX1 with Kensington adapter and firmware 1.20
Newegg.com - Patriot LX 32GB Secure Digital High-Capacity (SDHC) Flash Card Model PSF32GSDHC10 (http://www.newegg.com/Product/Product.aspx?Item=N82E16820220452). With the $10 rebate my final cost will be $75. Very inexpensive.
After three times shooting for 112 minutes the card has issued no errors. I even tried to trip an error by pressing record before the green ready light came on. So far so good. Will update if problems occur.
John
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