I have successfully installed and activated NeoHD in WinXP. I just tried to install and activate NeoHD on Windows 7 64-bit which is also installed on the same machine in a dual-boot configuration. When I tried to activate the second NeoHD installation, I received an e-mail saying that this serial number was already activated. I thought the Cineform policy was that I could install NeoHD on two machines like I could with NeoScene. In fact, since I am trying to install it in two operating systems which are on the same physical machine, there is absolutely no way I could use both installations of NeoHD simultaneously.

It's too bad that activate.exe doesn't recognize the hardware signature of a specific machine and allow for a single activation of both installations in both operating systems on the same machine. It will be a monumental pain to have to deactivate and activate NeoHD every time I boot into one OS or the other as I do this many times a day.

So what's the deal, can I have two activated NeoHD installations or not?

John Cline

your can, just contact support they they will give the license server the required thump.

Thanks, David. Your customer support is second to none.

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