Graham Bernard
April 17th, 2010, 11:20 AM
Keep asking. Then call . . then fly over and knock on their door! - You're gonna have to wait for Iceland to calm down though.
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Graham Bernard April 17th, 2010, 11:20 AM Keep asking. Then call . . then fly over and knock on their door! - You're gonna have to wait for Iceland to calm down though. - g Ken Olson April 17th, 2010, 11:24 AM I uninstalled D from my 64-bit Vegas and installed version C. Now veg file open as fast as they always have. What is really interesting is that even version C projects opened, modified and save under version D, that opened slow in version D, now not only open, but open fast in version C. Jim Snow April 17th, 2010, 11:30 AM Maybe Sony felt pushed to announce something at NAB to at least somewhat respond to Adobe's CS5. If that's the case, they may have released it prematurely. Michael Ojjeh April 17th, 2010, 03:38 PM I restored my computer and will wait a while and stay with 8.0c which I feel has been the soundest to date. Spent months with 9.0b and it was pretty good, but on longer projects (1.5 to 2 hour hd) it started the red frame issue for me!!!! Dale Guthormsen Dale, I have the same problem with big project, Vegas9 cannot handle large files it is only good for small project, I had a 20 minute project that I tried on Vegas9d and it worked fine using m2t files, I even loved the improvement of the window preview, but when I used large project it could not handle it at all, it froze up by clicking on anything on the timeline, Jim Snow April 17th, 2010, 03:47 PM Michael, Out of curiosity, what is you hard disc configuration? By any chance are you using an external hard disc? I'm just wondering if Vegas is losing association with the hard disc that has your project files. Also, does your hard disc have a sleep mode? I'm reaching trying to find an explanation. It's clear that you're having a problem with 9.0d but what isn't clear is what sort of system configuration variable is the cause of the problem. Michael Ojjeh April 17th, 2010, 04:18 PM Jim, I have three internal hard drives (all Maxtor ATA Devices) the project that I'm working on sit on one drive by itself and the drive is not set up to go to sleep at all, I have no problem with Vegas8 running the same project. I have a Quad 9650 3.00GHz 32-bit system on Vista with 3gb Ram. Jim Snow April 17th, 2010, 04:29 PM Michael, I will really be interested to hear what Sony does to fix this. I'm running Vista 64-bit on a Quad 9450 with 8GB of ram. No matter what I try, I can't create a problem. I'm also wondering if there is some sort of conflict with other installed software or maybe even hardware. You have clearly defined the problem that you are seeing so it's obvious that you aren't having a problem with an overactive imagination. I hope Sony explains for all to hear what the problem turns out to be. Michael Ojjeh April 17th, 2010, 04:39 PM Jim, when you say you are trying to create the same problem are you using big project ? 3--to--18hours of m2t files. For me the main problem is the big project, Vegas8 can handle it but Vegas9 can't, and you think it should be the other way around you should go forward not backward :). I am going to try calling Sony on Monday to see if they have any solution. Bruce Phung April 17th, 2010, 05:31 PM After reading other having issue with 9.0C .Veg file open slow and other says 9.0d open the same speed or faster. Today I decided to try it any way. Its works fine for me, no problem what so ever. I've opened 4 projects .veg file from 9.0c and it seems to open very fast on my i7 920 PC. All good for me. Jim Snow April 17th, 2010, 06:08 PM Michael, The longest project that I tried is about 2 hours and 36 minutes. It has three tracks each with three .m2t files on each track. It also has two tracks with AVC H.264 files in .mov wrappers. There are also two additional .wav audio tracks from two recorders. The tracks were synchronized with PluralEyes. Some of the clips have Magic Bullet Looks applied. Most all of the clips have other filters applied including New Blue effects. I will put together a test project tomorrow that exceeds three hours to see what I observe. On your project that is over three hours, is everything on one track? Did you put it together in 8.0 and open it on 9.0d? I would like to match my test as closely as possible to your project setup. I will post my observations after I try it. Michael Ojjeh April 17th, 2010, 07:25 PM Jim, the project that I am working on is over 18 hours, I start editing the project on Vegas8, it has two main tracks that I work with and two other tracks that I just keep clips that I might use, I do not apply any filters until the end, so it's just straight m2t files and MP3 voice over files and some music. Ben Longden April 18th, 2010, 05:17 AM I installed 9D and when I went to use it, the preview window was showing frames from a previous project. Then when cutting a football game, it self deleted everything off the timeline. Time and time again. Is Just packed up and went home. In the end, I uninstalled it and reloaded 9C. Which for me worked fine. A question to Sony; Why the heck did you release this when it was NOT ready? Ben Rick DeBari April 18th, 2010, 07:56 PM So far, I haven't heard any compelling reasons to risk an upgrade. There are not a whole bunch of success stories out there about installing 9D. Until Sony responds to the issues I'm doing okay because 9C works fine for me. Gerald Webb April 19th, 2010, 01:44 AM my 2c, Ive only edited 2 short clips since the upgrade, both multicam HD cineform. I had no probs whatsoever, all was sweet. However, I should mention, my install coincided with me getting some new hard drives and I re installed 7 as well. So I guess ATM I'm living in a dream where I have- A clean Windows install A clean Vegas Install and fresh new fast hard drives. However........If it starts being naughty, it'll be gone faster than a beer at the footy. good luck people. Jim Snow April 19th, 2010, 11:57 AM Michael, I created two different project is Ver 8; one was a multi-track project. The other had one track. They were both about three and half hours long. I opened them uneventfully in 9.0d with no unusual behavior. It's only a guess and I may be wrong, but I suspect there is some sort of file handling bug in 9.0d that shows up only in some as yet undefined configurations. Michael Ojjeh April 19th, 2010, 12:57 PM Jim, thank you for your effort to solve this issue, I try to call Sony today but they have a heavy volume calls so I could not talk to anybody, I did send them an e-mail through Sony support about this problem. I am going uninstall 90d and install 90C to see if it can handle large files, I have never used 90C, I went from Vegas8 to 90d. Paul Cascio April 19th, 2010, 01:08 PM I really think Sony needs to expand it beta testing program. This could help ensure a more bug free release. Mike Kujbida April 19th, 2010, 01:19 PM I really think Sony needs to expand it beta testing program. This could help ensure a more bug free release. Make that drastically expand the beta program. I have yet to run any version of 9.0 on a regular basis because of the new bugs that keep showing up. With this release, it seems that for every bug they fix, they introduce 2 new ones :-( I was really hoping that this release would be the cure. Jim Snow April 19th, 2010, 01:20 PM I really think Sony needs to expand it beta testing program. This could help ensure a more bug free release. I totally agree. Software manufacturers are caught between the desire to keep their next release secret and the need to sufficiently beta test. The desire for secrecy usually wins. Adobe has the same problem. Larry Reavis April 19th, 2010, 03:15 PM I have been editing in 8c-32 and rendering in 9c-64 without any problems for months. However, I'd consider upgrading to 9d if it could handle large stills as well as 9b handles them. As it is, I sometimes must re-install 9b just so that I can create an .AVI that 8c and 9c can handle - neither can do that as well as 9b (I don't use 9b otherwise because of the red-frame issue). Has anyone compared 9d and 9b regarding ability to pan/zoom with high-pixel-count stills? Edward Troxel April 20th, 2010, 06:47 AM I think the beta testers are getting an unfair rap here. There are a lot of variables that people are assuming about the beta process - not all of which are true. I guarantee you many issues were found during the beta process. Mark Maskell April 20th, 2010, 11:58 AM When rendering a .mov witth the soft contrast , warm vignette plug in, the render fails. Low memory error or vegas stops working, Also have latest quick time so nothing to do with that. Renders fine without the plug in. Yet another problem i have found, sent to Sony Edward Troxel April 20th, 2010, 12:13 PM Mark, what is your ram preview set to? I would try reducing that value and trying again. Mike Kujbida April 20th, 2010, 12:31 PM I think the beta testers are getting an unfair rap here. Edward, I'm personally not giving anyone a bad rap. I just wish that Sony would expand the number of beta testers in an effort to find a lot of these bugs before the release date. I've always felt that it's better to have a large group than a small one as not everyone is using the same hardware nor the same source material. Mark Maskell April 20th, 2010, 12:45 PM Mark, what is your ram preview set to? I would try reducing that value and trying again. ram preview default.i have a new pc with 12gb of ddr3 ram. 4ghz processor 64 bit so no memory problem.i am rendering a 10 sec clip from a .mov file to hdv.should be no problem.but low memory error or crash occur with soft contrast plug in in .mov file. Edward Troxel April 20th, 2010, 12:53 PM Mark, which version of Vegas? If you're using a 32-bit version of Vegas, it doesn't matter how much ram you may or may not have. It sees less than 2Gig anyway. Lowering the RAM preview amount *CAN* help - give it a shot. Drop it to something like 12. You can reset it back afterwards. Mike, I don't know exactly how many there are but I do know that lot's of bugs are caught in the beta process. I also wonder when these vocal issues are introduced, what percentage actually have this issue? Is it 2% but a very vocal 2% with 98% happily using the update? Or is it 10%, or 50%, or 90%? I've read these posts but also read many other posts that indicate they love the update and it's FASTER for them! Mark Maskell April 20th, 2010, 12:59 PM using 64 bit 9d.works fine on 9b. its not ram preview its sonys plug in. Philip Younger April 20th, 2010, 04:21 PM I'm wondering if we can somehow find the common factor here? There seems to be many people having problems with 9d and almost as many having no problems at all and a few noting improvements. I remember once upgrading my o/s from Windows 98 to Windows ME using the up-grade i.e. run ME installation over 98, I had all kind of problems, but wiping the drive and doing a clean install of ME proved a great success - maybe this is a problem for some poeple that installing over the exist installation is problematic. I note that a few happy 9d-ers mentioned that they did a clean install. As I am mid-project right now I am not going to upgrade to 9d yet, and when I do I will go for a clean install Jim Snow April 20th, 2010, 04:26 PM Philip, You may have something with your thought. There is another thread about a procedure to reset to the default settings with some claiming that fixed their problems. It's possible that 9.0d is picking up inappropriate setting from the previously installed version. If so, a clean installation might avoid these problems. Paul Fierlinger April 20th, 2010, 04:35 PM I wonder if beta testers are required to make clean installs with each upgrade. I've been a beta tester for my animation software for years now and there was a period when we all had to make clean installs every time we got a new version to test. If that would be the case here, I'm not surprised that beta testers missed some of these bugs and also would explain why they have been continuously working throughout these upgrades with few of the problems regular users complain about. Edward Troxel April 20th, 2010, 07:38 PM I wonder if beta testers are required to make clean installs with each upgrade. It is highly recommended. Jeff Harper April 20th, 2010, 07:40 PM For what it's worth, I find 9d about the same...preview performance might be a tad faster. A couple of projects have opened slowly, but nothing to really complain about. Randy Stewart April 20th, 2010, 08:30 PM FYI, Sony has acknowledged a "slow load" problem and is working a fix. I've tried the default open technique (ctrl/shift/open VP9.0d) and defragged all of my drives. That helped some and loads are now faster. However, still taking a little too long. Hope the fix comes soon. Randy Mike Kujbida April 21st, 2010, 05:32 AM Mike, I don't know exactly how many there are but I do know that lot's of bugs are caught in the beta process. I also wonder when these vocal issues are introduced, what percentage actually have this issue? Is it 2% but a very vocal 2% with 98% happily using the update? Or is it 10%, or 50%, or 90%? I've read these posts but also read many other posts that indicate they love the update and it's FASTER for them! Edward, I'm sure that the beta testers did catch a lot of bugs in the testing process but I often wonder how issues like the really slow load times in 9.0d or other often-used methods/procedures such as custom render templates not showing up or the media generator bug get past them. This is why I'm thinking that they need more beta testers to get a wider range of users and hardware. Edward Troxel April 21st, 2010, 06:14 AM Mike, remember there sometimes things can show up between the last beta version and the release version. Can't say for sure if that's the case in this situation but it does happen. As I said, there's LOTS of unknown variables. Mike Kujbida April 21st, 2010, 07:04 AM Edward, if that is indeed the case, then shame on Sony for making changes after the product has been tested without more testing to confirm that they didn't break something else. My assumption is that the majority of users are not having any problems. However, the folks that are having issues are having, IMO, severe ones. Unfortunately, with the wide variety of systems out there and who knows what apps on those systems, troubleshooting for Sony is a nightmare. The slow load solution that I posted here the other day worked for me but not other folks who tried it. Edward Troxel April 21st, 2010, 08:38 AM (Mike, this is directed at everyone - not you) I'm just listing possibilities above. I don't know the exact reason behind any particular issue so I can't say any of the above is the actual case. Just pointing out that there's lots of variables and it's easy to make assumptions and complain about the beta testers without having the full story. Philip Younger April 21st, 2010, 03:33 PM Mike (and all) browsing through the posts it appears that slow load times have been reported by people opening existing projects (.veg files) presumably created in 9.0c or earlier. I wonder if the beta testers are opening such files? and if so of what size. If creating projects in 9.0d (as I suspect they may be emphasising more in beta testing) you may not notice a time difference, I have to say I am not impressed at the time it takes to load my current project in 9.0c 32bit - so far 15mins of HDV 1440x1080 footage with a handful of .jpgs and opening titles taking around 7mins to load on a high spec PC Dale Guthormsen April 21st, 2010, 05:33 PM Good Afternoon, Well, I have had a terribly unproductive day, Thank you Vegas. I love this program but sometimes could Just scream, kick the floor and am glad no hammer is in the room!! I had 9D 64 bit on my primary workstation, I tried using it to render to a m2v file, it could just not get through it!!! Several times it could not open specific streams!!!!! I give!! I went back to 9c and be darned if it would not work now either. I spent time going through the station making sure it was all pristine as can be without a reistal of the everything!! No go either!! I uninstalled both c 32 bit and d 64 bit from my computer, Reinstalled 9c 32 bit and it purred like a kitten!!!! I was wondering if those people that are having success with this release are running: 1. On xp, 7, or Vista 2. Running on a fresh instal of operating system 3. dedicated editing work station To me it has so many errors I am thinking I need to totally wipe my workstation, lean it down, only have essential software (is howe mine is at present). A year ago I went though this process and upon reinstalling each program I found that 'Frontpage" of all things was the offender on my machine!!! So I wonder if one needs to go through that with this new release???? Paul Fierlinger April 22nd, 2010, 08:12 AM My Vegas 9d, for some inexplicable reason, reverted back to slow load for me this morning, so I found another work around to open it as fast as it had been doing before: I opened a project by directly double clicking on the project's Veg. icon (instead of the Desktop's Logo). After I tried switching between projects through the Vegas File menu and found all my projects switching from one to another almost instantly, I closed Vegas and opened it with the desktop logo and it went fast -- fixed! But actually before I did that, I tried another way of opening Vegas: I dragged the project's logo on top of the desktop logo and it opened really fast as well. I hope this might help someone out there -- if it does, it would be nice to hear some feedback. Chris Barcellos April 22nd, 2010, 09:27 AM If anyone is keeping score, I upgraded to 9d last night. Noted a somewhat extended opening time, but the two projects I tried opening seemed to handle properly. Will do extended testing this weekend. Dale Guthormsen April 22nd, 2010, 11:01 AM sililarly, I found that I went to the folder and used "open with" I got faster uploads. Once and awhile it will get hung at 15% or 41%, then the worst thing to do is to try to do anything else to expediate it. dale guthormsen |