View Full Version : REVISED v.2.0.4 -- Canon 5D Mark II 2.0.4 Firmware (24p) Available


Pages : 1 [2]

Chris Barcellos
March 18th, 2010, 11:47 AM
This is correct. After I installed the new firmware, the camera had reverted to exposure simulation. That will cause an auto mode to occur. Its one of those things we regular video shooters set when we first got the camera, and never touched again.

Nigel Barker
March 18th, 2010, 12:07 PM
This is correct. After I installed the new firmware, the camera had reverted to exposure simulation. That will cause an auto mode to occur. Its one of those things we regular video shooters set when we first got the camera, and never touched again.You got me worried for a moment there but I just double checked & my camera did not revert to stills mode & exposure simulation. It stayed on Movie Mode as I set it over a year ago.

Tony Davies-Patrick
March 18th, 2010, 01:18 PM
It seems that the main reason Canon has placed the note is due to problems recording in C1,C2,and C3 (as mentioned earlier).

My cameras happily seem to be working Ok after the download (although extreme hissing even with off-camera mics is bugging me that possibly the firmware made things worse in that respect).

It is amazing how many people found themselves with a dead camera as soon as they downloaded the new firmware, and I feel sorry for anyone who needed the said camera for an important shoot.

Olof Ekbergh
March 18th, 2010, 01:20 PM
I set the volume to manual set it about 1/3 rd of the way up and in manual mode it does not record audio.

I found this on Canons website:
EOS (SLR) Camera Systems - EOS Digital SLR Cameras - Lenses - Flashes - Wireless File Transmitters - EOS 5D Mark II Firmware Upgrade 2.0.3 - Canon USA Consumer Products (http://www.usa.canon.com/consumer/controller?act=MultiMiscPageAct&key=EOS_5DMKII_Firmware&fcategoryid=139)

Important Update Information for
Firmware Update Version 2.0.3

We recently discovered a malfunction that occurs with Firmware Version 2.0.3, in which the manual recording levels for C1/C2/C3 are changed and the EOS 5D Mark II digital SLR camera becomes unable to record audio if the power is turned off (or if Auto power off takes effect) after registering "Sound Recording: Manual" in the camera user settings. For customers who have already downloaded and updated to Firmware Update Version 2.0.3, when using the camera with the mode dial set to C1/C2/C3, please set the Sound Recording settings to Auto to record with audio.
We are currently preparing a new firmware that will correct this malfunction and have temporarily disabled the ability to download the current firmware until the issue can be resolved. We will re-enable the download link on our web site and notify you via e-mail when it becomes available. If you have not registered your EOS 5D Mark II, please register so we will be able to notify you.

Canon always strives to provide the highest quality products to our customers. We sincerely apologize for any inconvenience this may have caused. We appreciate your kind patronage and support.

Tony Davies-Patrick
March 18th, 2010, 01:35 PM
http://web.canon.jp/imaging/eosd/firm-e/eos5dmk2/firmware.html

Olof, is your manual recording level not working only when you are in the custom modes? Try setting your camera off C-1,2,3 and see if the manual recording levels will then work correctly. Mine seems to be OK...but I'm getting worried I've missed something important.

Bill Binder
March 18th, 2010, 01:51 PM
It is amazing how many people found themselves with a dead camera as soon as they downloaded the new firmware, and I feel sorry for anyone who needed the said camera for an important shoot.

It sounds like a lot of those folks, if not all maybe (?), updated with an incomplete firmware file. Doh! It's not like upgrading firmware isn't a delicate operation where every step counts (or you can brick permanently in some cases), and it's not like the instructions EXPLICITLY said to check the file size (they did, RTFM people) -- although I'd prefer a checksum personally. I mean don't get me wrong, I sympathize with those users, I feel bad and all, but seriously, who updates firmware without making sure the file was complete? That's suicide!

Jon Fairhurst
March 18th, 2010, 07:39 PM
I actually believe there was one thing left out of Jon Fairhurst's series of tests on 5D sound. He didn't cover the use of a field mixer feeding the 5D through an XLR adapter like the CX231 or the even one of the unpowered Beachteks. In my experience, that combination will get you great in camera sound.

That's true. If you run a powered field mixer with clean preamps and a line level output into a juicedLink or other XLR to mini adapter, you will get great sound. The key is that first stage after the microphone and a nice hot signal into the 5D2 with the 5D2 gain turned down.

I would be less inclined to run the mic into a passive mixer and then to the juicedLink. My preference is to go straight from mic to preamp with as little as possible in between. Once you've brought the signal level up, then the signal path is more forgiving.

Olof Ekbergh
March 18th, 2010, 08:26 PM
Canon EOS 5D Mark II Firmware Update (http://web.canon.jp/imaging/eosd/firm-e/eos5dmk2/firmware.html)

Olof, is your manual recording level not working only when you are in the custom modes? Try setting your camera off C-1,2,3 and see if the manual recording levels will then work correctly. Mine seems to be OK...but I'm getting worried I've missed something important.

I had no audio at all in the manual mode. I went back in and set it to auto again. And now I get audio like before.

I may try some other things tomorrow, but for now everything is working OK except the manual audio.

It sounds like Canon knows about this and is working on a fix.

BTW, I find the new live histogram very helpful for setting exposure, even if it dissapears after recording starts.

Hannu Korpinen
March 18th, 2010, 08:40 PM
-----------

Olof Ekbergh
March 18th, 2010, 08:54 PM
Hannu,

On p 131 and 132 it does state you can see the histogram in manual mode.

And it works very nicely for me at least.

Hannu Korpinen
March 18th, 2010, 09:03 PM
Sorry Olof,

It's 5:00 am in Finland, not the brightest moment for my brain... I need my morning coffee.

Olof Ekbergh
March 19th, 2010, 06:46 AM
Hannu, it happens to me all the time.

Is it still real wintry in your part of Suomi. My mothers family is from Turku, and I have heard it is a really hard winter there still. Lots of ice problems in Turku even.

Hannu Korpinen
March 19th, 2010, 07:35 AM
You are right winter stay still cold and my area middle of Finland about 0.7 meter snow. Not even one time so warm that snow will fall down from the roof. Not at all normal...

Sean Seah
March 19th, 2010, 08:39 AM
the new 2.0.4 firmware is out. No problems with the C modes for me although I do not use them. Still trying to figure out the best manual audio level setting for the MKE400 mic input.

Chris Hurd
March 19th, 2010, 10:37 AM
Jeff has already updated the opening post of this thread with the download links for the recently revised firmware version, 2.0.4 (thanks Jeff!)

Tony Davies-Patrick
March 19th, 2010, 01:09 PM
When I downloaded the new firmware 2.0.4 it immediately affected my computer. After a lot of delving it seemed to have affected a rundll.exe file and I've managed to change the rundll and also deleted the Canon 2.0.4 firmware file. Now my PC runs perfectly again.

It seems more likely that something was latched on to the 2.0.4 firmware file during download. Not something that should happen from an official Canon site, but at least I've sorted it out before I tried to go any further or cause problems with CF cards or the camera.

I'm not so keen on trying another download from Canon and will leave it a few days to make sure nobody else has had problems. By the way, I downloaded via the firmware update pages of Canon UK and not Canon USA.

Strangley, I didn't actually have any problems with the earlier 2.0.3 firmware and that seems to be functioning OK.

Pat Reddy
March 19th, 2010, 03:46 PM
I also had a sudden rundll.exe error shortly after downloading the 2.0.4 firmware.

Pat

Tony Davies-Patrick
March 19th, 2010, 04:14 PM
I have now re-downloaded a second time, this time from the Canon USA website and this time everything seems Ok...so I can breath a sigh of relief.

Pat, regarding the rundll problem, I would suggest that you do the same as me. The error will probably try to shut down any part of your system where it is located, for example if it is located in Documents it will try to close documents page, if in Pictures it will try to close the main pictures file page each time you open it. A couple of warning boxes will appear and one will probably be a rundll.exe warning and also probably an explorer shut down warning box. If this happens, first go to your downloads page and delete the 5D 2.0.4 firmware downloaded file, then go to your Recycle bin and empty it.
Now locate the problem rundll file and either delete it if it is not a working file, or if it is connected to an important sytem file then simply rename the rundll by adding 1 in front of it.

For example, if it is latched to your Nero and you are using Vista, simply do this fix:

1. Click "Start" then go to Computer, your main drive, program files, common files, Ahead, DSfilter.

2. Rename "NeroVideoProc.ax" to say "1NeroVideoProc.ax"

3. Rename "NeVideo.ax" to say "1NeVideo.ax"

4. Reboot

5. Problem fixed!
(Note, this fix will probably also work if you miss action 2 and only rename as in 3).

When you now try to open the main located Documents or Picture page containing the problem rundll Vista may try to open a warning box again, but this will quickly disappear (depending how fast your system is working) and all systems will then return to normal.

Now go back to the Canon US website and download the new firmware again and all should run smoothly.

Regarding updating the firmware in the camera, I prefer to do it using EOS Utility rather than via a card reader. Downloading the firmware direct to the 5D Mark II using the Camera Settings/Remote Shooting option in EOS Utility seems to work well for firmware updates without the need of a CF-card reader.

Pat Reddy
March 20th, 2010, 09:08 AM
Thanks Tony,

How do you locate the problem rundll file(s)? I have gotten rid of the firmware update file, and I am not getting rundll error warnings on reboot. I am, however, having some functionality issues with Windows XP SP3. For example, when I right click on any file in explorer to open it up in a selected application, the menu box only shows an outline with no text within it.

Pat

Tony Davies-Patrick
March 20th, 2010, 09:41 AM
Windows Host Process Rundll32 is probably the problem.

I've got a feeling that this will fix your problem if you follow the instructions given in my previous post for re-nameing "Nevideo". I would also suggest that you make sure all Windows updates are in place before checking if all is working OK and going ahead with another download of the firmware from Canon.

If that doesn't work, then try this:

1. Click on Start Button, and type msconfig in the search box type; hit the enter key on the keyboard. It should open the System Configuration Utility window.

2. Click on Services over the top and then at the bottom right corner, put a check in the "Hide all Microsoft services" checkbox.

3. Click on "Disable All" button.

4. Click on "Startup" tab, and then click on "Disable All" button again.

5. Press OK button and then "Restart" button on the following window. Let the computer restart.

6. Once you are back on the desktop, a window for System Configuration Utility will appear. Put a check in the box "Don't Show....." and then press OK button.

7. Re-check the issue. If the issue is resolved, open System Configuration Windows again and then enable all the services from Services tab and then check the issue after restarting the computer in the same way as mentioned above.

8. If the issue is still unresolved, enable half of the Startup items from Startup tab and then check issue.

9. If issue occurs again, it means there is a problem in the checked startup items. But if issue doesn't occur, then the issue could be with the rest of the Startup items. Now, uncheck the first half startup items (that were checked before), and then check rest of the half items. Check the issue again.

10. Now, if the issue occurs, make a note of all the names of the startup items and then follow the same procedure. Be careful, as by design the System Configuration will sort all the enable startup items to the top. So, it means all the entries would be mixed on next reboot. From now on you need to make a note of all the entries that you're enabling or disabling.

On another note, try to use Mozzila Firefox as your browser as this tends to make things run much faster and does not have so many problems as when starting Internet via the Explorer icon.

Pat Reddy
March 20th, 2010, 09:51 AM
Thanks Tony!

Pat

Ivan Mosny
March 21st, 2010, 05:08 PM
Hi.
I have a brand new MkII - with installed 2.0.4 software and a 24-105 Canon optics. I just realise - the image stabilizer don`t works (by pressing the shutter button halfway) on any programs (M, P, Tv, Av) except the two automatic. But it works fine on all programs during Live View. Can someone test it to know - if its a bug in the new sofware or a problem only with my Camera? Thanks a lot.

Tramm Hudson
March 21st, 2010, 08:28 PM
Can someone test it to know - if its a bug in the new sofware or a problem only with my Camera?
My 70-200 f/2.8 IS works in all modes with 2.0.4.

Luc De Wandel
March 22nd, 2010, 03:52 AM
Hi.
I have a brand new MkII - with installed 2.0.4 software and a 24-105 Canon optics. I just realise - the image stabilizer don`t works (by pressing the shutter button halfway) on any programs (M, P, Tv, Av) except the two automatic. But it works fine on all programs during Live View. Can someone test it to know - if its a bug in the new sofware or a problem only with my Camera? Thanks a lot.

Just checked with my 24-105 and it works perfectly on all programs.

Ivan Mosny
March 22nd, 2010, 05:50 AM
Thanks guys. I did spoke to Canon and the camera will be changed to other one.

Erik Andersen
March 22nd, 2010, 10:05 AM
Well, I can report that my Kingston 32GB 133x cards I've been using since day one are no longer able to keep up. My guess is it's because of the uptick in data rate with the new firmware. To save $ I went with slower cards and never had any problems. I compared them head to head with UDMA and saw no difference in image quality at all - though obviously a big difference in speed.

But now after seeing the buffer fill up completely and an instant later have the camera stop recording, I'm retiring the 133x cards and moving up to 300X. Can't complain about this amazing firmware though.

Tony Davies-Patrick
March 22nd, 2010, 10:16 AM
Erik, one of my cards is a Kingston 16GB 133X and I've not noticed any difference before or after the firmware update in terms of CF performance. My 32GB cards are mainly 400X Transcend CF, but even though they are of course faster speeds I've not noticed any problems in 5D performance swapping and changing with the Kingston.

Erik Andersen
March 22nd, 2010, 11:02 AM
We had cameras fill the buffer and stop recording several times yesterday, first shoot with the new firmware, having never had a problem before on our seven 133x cards. We shot for hours and really gave the cards a workout, and they failed too often. These are no longer an acceptable speed for the 5D IMO.

Luc De Wandel
March 22nd, 2010, 11:47 AM
That's strange; everything works fine with my 16 gigabyte, 133x Transcend cards...

Nigel Barker
March 23rd, 2010, 11:30 PM
That's strange; everything works fine with my 16 gigabyte, 133x Transcend cards...I just filled two 16GB 133x Transcend cards with video yesterday & they worked fine too.

Tomeu Santandreu
March 24th, 2010, 05:57 AM
Erik.

I updated my 5D yesterday and tried with my Kingston 16GB 133x.

No problems detected, I recorded a 7 minute video with no interruption.

Tomeu Santandreu

Pedro Martins
March 31st, 2010, 11:19 AM
Erik

I have a 16 Gb Kingston elite pro 133x, that after the firmware update, start to have the same problem. it only stops once after the buffer filled up, and i got many freeze frames on the footage.

Erik Andersen
March 31st, 2010, 11:43 AM
Wow freeze frames. We haven't had that yet, but continue to suffer from the buffer rapidly filling up and stopping the recording. It's just an occasional occurrence, but often enough to be dangerous!

Tomeu Santandreu
April 14th, 2010, 01:33 AM
Hi guys!

I heve noticed the problem too with my Kingston 16gb 133x.

The video stopped after a few seconds of recording (3 or 4 seconds).

But with the same card Im able to record longer videos (even 7 minutes).

I think is a random problem if was due to the buffer you wouldn't be able to record longer videos.

I remember another problem it ocurred me once was with 1.1.0 fimrware. When testing ISO 12800 I got missing frames during a pan

Brandon Barnard
September 11th, 2010, 12:19 AM
Ok,

I just did the update to 2.0.7 on my cinematographers camera and we were doing some test shoots. It seems that everything works fine except I am a little confused. It seems that when we go into movie mode and set it up to record in 1920(24fps), the shutter speed seems to move when we adjust aperture. Are we doing something wrong? I thought that the shutter speed should be set on 24 but it looks like the lowest it will go to is 30.

Can anyone clear this up for me and tell me what I am missing or at least point me in the right direction?

Thanks a ton in advance. I really need to figure this out because I have to shoot this Friday.

Richard Crook
September 11th, 2010, 07:07 AM
Are you set to manual? Also you need to set shutter to 1/50.

Visit: Complete Idiot’s Guide to the Canon 5d Mk II; Adobe Premiere Edition (Updated for CS5 and firmware 2.0.7) - Crooked Path Films Blog (http://crookedpathfilms.com/blog/2010/02/04/complete-idiots-guide-to-the-canon-5d-mk-ii-adobe-premiere-edition-updated-for-cs5-and-firmware-2-0-7/)

Brandon Barnard
September 13th, 2010, 04:30 PM
Richard,

Amazing information. You answered so many of my questions with one foul swoop. Thank you. I do have one more for you though. In your blog, you recommend to shoot 1/50 shutter speed. Will this achieve the 24fps look the best? Also, we shot in the desert all day sunday and I feel like the shutter still moves around every once in a while even though we are in manual and only adjusting stops. Any Ideas?