View Full Version : Neoscene+elements 7 -no video


Per Kristensen
November 22nd, 2009, 09:26 AM
When importing neoscene avi's into Premiere Elements 7 i only get audio and no video?!? Playback in MPC or WMP works fine. Any suggestions?

David Newman
November 22nd, 2009, 10:24 AM
Like the importer component didn't install in Elements. Contact support, they will help you with this. Clip submit a ticket here Support Center (http://supportcenteronline.com/ics/support/default.asp?deptID=614)

Per Kristensen
November 22nd, 2009, 11:21 AM
What do you mean? Does the installer detect Elements because I installed Neoscene BEFORE Elements.

David Newman
November 22nd, 2009, 11:29 AM
You must reinstall NeoScene then (easy, uninstall then reinstall.) Yes it installs a plugin into Elements' folders.

Per Kristensen
November 23rd, 2009, 02:19 PM
LoL, thanks now it works, thanks!