Gregory Doi
March 18th, 2005, 06:06 PM
It worked fine a week ago. But now my Win XP SP1 wont recognize my XL. it works fine with my Panasonic DVX and Sony DSR but it wont pickup the canon. Anyone have this problem?
View Full Version : Win XP wont recognize my XL Gregory Doi March 18th, 2005, 06:06 PM It worked fine a week ago. But now my Win XP SP1 wont recognize my XL. it works fine with my Panasonic DVX and Sony DSR but it wont pickup the canon. Anyone have this problem? Rob Lohman March 19th, 2005, 07:58 AM My XL1S (when I still had it) was never recognized by Windows. The question is, does it still work in your capture program? If not you may have a blown firewire port on your camera. Do a search of that on the forum and you will find numerous threads on the subject. It is not adviced to connect the camera to the computer (or disconnect it) when it is powered. Power it down first before doing that. I would also first ad the cable to the camera and then plug the other end in the computer (so no power is on the cable) Gregory Doi March 19th, 2005, 12:03 PM My camera is ok. It still works on my MAC. And my other cameras still work on my PC. So its just the Canon that wont be recognized. Its kinda weird. It never needed a driver before but all of a sudden it stopped working. I cant figure it out. Im using Vegas5 as a NLE. any other suggestions Owen Dawe March 20th, 2005, 12:50 AM I have a similar problem. Xl1s and three xl1 cams not detected by my computer. PC, Win xp pro (no service patch 2 as I believe this is a security patch and video editor is not on the net) yet, domestic Sony handycam can be seen by and works with computer. Xl1s and xl1 and Sony Handycam all connect to each other via firewire and will copy tapes from each other. I've been trying to resolve this for years. I thought buying an xl1s would fix it. But no. Some say Canons are not true IE 1394 compliant. Yet they talk to the Sony Handycam. Some say the firewire card in the computer is faulity, yet it works with the Sony Handycam. Firewire card is Texas Instruments OHCI compliant IEEE 1394. One of my editing software programmes give a selection between MS 1394 and TI 1394. Yet neither works with the Canons. Can anybody help please? Jack Smith March 20th, 2005, 01:07 AM To track down this problem maybe a syep by step process. I have installed xl1S to various systems and they all work fine.Actually never had any system(from win 98 to xp pro) fail to recognize.So it can be done. Gregory, your install sequence , did you .....a/ power off camera b/ connect firewire cable c/ power on camera ?Does it reconize anything?eg new hardware found What card manufacture are you using.Some firewir cards maybe giving you trouble Gregory Doi March 20th, 2005, 04:11 AM Both my Panasonic and Sony get recognized instantly. Also my 2 firewire harddrives get recognized. All these equipment work on all three of my firewire ports. My Canon works perfectly on my MAC FCP comp but it just wont work on my PC. It used to work about three weeks ago. it just stopped all of a sudden. I can find any support for the problem. Its weird how it works on my MAC but wont work on my PC. Im lost on the problem Jack Smith March 20th, 2005, 05:22 PM Gregory,what is your install sequence? Gregory Doi March 20th, 2005, 06:43 PM all cameras and computers are powered off then connected through firwire. then the camera is turned on then the computer. I have also tried other things like pugging in the camera while both the computer and camera is on. then i tried pluggin in the camera while the computer is on and the camera is off then turing the camera on. none worked. But all sequences work fine with my other cameras. Jack Smith March 20th, 2005, 09:02 PM When you have the computer on ,camera off, connect firewire cable to both then power up the camera, does windows respond with a new hardware found? Gregory Doi March 20th, 2005, 10:02 PM no nothing happens. Christopher Hughes March 21st, 2005, 03:44 PM Have you tried the DV mode in the menu. I cannot remember the exact wording or what its on the menu in the camera, but I remember having the same problem and I had to adjust the DV from analog to digital in the menu system. Once I made this change then it worked. I think its so firewire can support analog or digital signal. So if this is not set then the firewire cable cannot find the camera on the other end. So the problem was in the camera configuration not in the lead or computer. Sorry I don't have one at hand at this moment, but hopefully you can understand. Christopher Hughes March 21st, 2005, 04:02 PM Having thought more about it...I believe the problem was with the DV CONTROL in the System Menu. I think if this was ON or OFF it made it not be detected by the computer. So If I remember right that was the problem I had. I know that it was not my PC machine as I had used PD150 and other Sonys work off the cable. My little PC100 would work but XL1s would not, until I changed the setting. If you have already tried this...then problem must lie somewhere else Jack Smith March 21st, 2005, 10:37 PM Does DV in show up on the cameras viewfinder when connected and powered on? Sorry about the single question replies.But we need to step thru to find the cause.It could be this or it could be that ,I find the best solution is to start from scratch and cover the bases.I hope not to put you off by this method.I'm sure we can determine the problem Gregory Doi March 22nd, 2005, 02:58 AM THanks for all the help guys. i wont have the camera with me til tuesday so i will try and look at the setting then. once again. i appreciate the help because im totally lost on the issue at this point. everything else works except the canon. Owen Dawe March 22nd, 2005, 04:09 PM Jack Smith wrote. ^Does DV in show up on the cameras viewfinder when connected and powered on?^ In my case 'no', not when the computer is connected. Only when connected to another dv device. I've been knawing onto Canon about this and are to take the camera into them after Easter. Will let you know what transpires. Thank you for your help guys. Jack Smith March 22nd, 2005, 11:09 PM Owen if the DVin doesn't show up when connected and powered up there is a problem with communications to the firewire card. If you check the device manager ,does the firewire card show up as a 1394 controller?What manufacturer is the IEEE1394 card or is it on the MB? Owen Dawe March 22nd, 2005, 11:43 PM Hello Jack, and thank you. Yes it shows up. Everest software also shows it as OHCI compliant IEEE 1394. The funny thing is as soon as I connect a Sony handycam up windows detects it and I can capture, playback and control the Sony, no problem. This is what leads me to think the fault must be in the xl1s. Yet the xl1s will transfer data with other dv devices, but not the computer. The firewire card is Texas Instruments and is a seperate card and not on the motherboard. I removed the card and put it in an older computer, loaded software under win 98se and had the same results. Works with the Sony, not the Canon. Video editing software is MSP 7 and Premiere 6.5. MSP 7 gives you the option of either MS 1394 or TI (for Texas Instrument) 1394 device control, but neither work on the Canon. MS 1394 works on the Sony. Premiere gives you the option of several brands and models. Works well with the Sony but not the Canon. So, my conclusion is it's either the card or the Canon. Maybe I should buy a new card. This problem began last May when I brought the xl1s. I sort of put it aside, but now am trying to get it sorted out before the guarantee expires on the Canon. Cheers and thanks from downunder. Jack Smith March 23rd, 2005, 08:08 PM Owen in your previous post you said ...........Jack Smith wrote. ..........^Does DV in show up on the cameras viewfinder ..........when connected and powered on?^ ..........In my case 'no', not when the computer is connected. ..........Only when connected to another dv device. So I assumed you meant DV in DOES NOT show when connecting to the computer. Are you saying it does show up in the camera viewfinder? Also in MSP the ti or ms is device control.Under .. setup... switch capture plugin are you using Ulead Direct show plugin? Owen Dawe March 27th, 2005, 12:05 AM Hi Jack, I've double checked. DV IN does show up in the camera viewfinder when connected both to the computer and the Sony camera. To recap. In device manager card shows up as 'Texas Instruments OHCI 1394 compliant Host Controller. Properties General. says 'enabled' 'working properly' Under resources, it says 'No conflicts' In MSP under 'Set up" "Switch capture plugin" I've tried them all. Ulead direct show plug in, MS1394 TI 1394. I've tried having the camera plugged in firewire, switched on and turned onto VCR from a computer boot as well. Still No Go!!! Thanks in advance. Jack Smith March 27th, 2005, 11:36 AM Ok . Try going to Device Manager then on view change to "resources by type" then cose "Interupt request" see what IRQ then IEEE 1394 is on and what else is on the same IRQ Owen Dawe March 27th, 2005, 04:33 PM Right Jack. I'm a bit of a newbie into computers. Hope I found what you wanted to know. After following your instructions on the IRQ I came up with a list of about 23 items of which seem to be hardware, mouse, floppy drive, keyboard etc. The IEEE 1394 Host Controller was on (PCI) 21. No other item shares this number. Thank you. Jack Smith March 27th, 2005, 10:56 PM Owen I'm not a computer expert either but I have been able to get the XL1Ses installed to every computer. I,m not sure it's necessary to check the IRQ but I thought just in case.Now as far as I'm aware there are only 16 IRQ's so I'm not sure where your seeing the 21.So if you would could you check that again. Secondly, try this , ..... computer off. plug in the IEEE1394 cable to both the computer and XL1. ..... camera also off......boot the computer and when fully loaded turn the XL1 to VCR.Then go to Device Manager..... Imaging Devices. Is there anything in there? Owen Dawe March 28th, 2005, 05:18 PM Hi Jack and thanks. I followed this first with the Sony which works to see what I could see. With the Sony connected in Device Manager, View devices by connection I could see the Texas Instrument expanded to 1394 Net Adapter and onto Sony DV Camcorder. When I connected the Canon I could see the Texas Instrument expanded to 1394 Net Adapter. Nothing else. The Canon was not visable. DVin stays visable in the Canon viewfinder untill the computer shuts down. Do drivers come with the Canon. I brought mine new and there were none that came with the camera. Gregory Doi March 28th, 2005, 05:40 PM I got the same problem as owen. Still cant see any device connected to my PC. Connects beautifully on my Mac. Jack Smith March 28th, 2005, 11:10 PM Ok Don't change the view .Leave it set to " Devices by type". Do you have "Imaging Devices" show up , not under the IEEE194 but seperately? I'm trying to determine if your firewire card see's the Canon as a device of some kind.I know this is a pain but I'm sure we'll find the little dickens. No drivers ship with the camera as Windows has them already. If we can't find where the camera is going we'll do a reinstall.But first could you check the "Imaging Devices" Owen Dawe March 29th, 2005, 01:58 AM In Device Manager. I left view to Devices by Type but 'Imaging Devices is not there. I expanded each listing and the only items pertaining to video as I seem to see it were under Network Adapters, 1394 Net adapter. & Sound Video and Game Controllers- Legacy Video Capture Device. Thanks heaps for all you're doing to help. I really appreciate it. Owen Dawe March 29th, 2005, 03:55 AM Jack. I've just found in Everest that the Texas Instrument is shared on IRQ 21. Can't find with what though. How do I find out? Jack Smith March 29th, 2005, 09:40 PM Ok I have seen this before where the IEEE1394 does'nt always load things in as an "Imaging Device" which it needs to be.What is the manucturer of the firewire card?Most all are Texas Instruments compliant but who is the maker of the card? Oh and are you running SP2? Owen Dawe March 30th, 2005, 04:24 AM Hi Jack. Sorry I'm not much help today. Took firewire card out to look for brand. Only thing that resembles any sort of branding logo is a LR or UR capitals italics joined together. Made in Taiwan. Am I running SP2??. Or do you mean XP? Thanks. Owen Dawe March 30th, 2005, 04:31 AM Hey Jack. It's past my bedtime here. SP2. Service pack 2, Right. Got it. but not installed as I thought it was a security fix and that computers not on the net. Jack Smith March 30th, 2005, 10:51 PM Ok . I assume no responsibility for the information below , as I said I'm not an expert. Since you have the card out a couple of things.1/ there should be a manufactures code # usually printed into the circuit board. 2/ xp will probably remember you had that card installed So #1 question would be .... do you have another open PCI slot? If yes , with the card out reboot, go to device manager and remove the IEEE 1394 from where ever it is.Next shut down the computer and reboot.Go back to device manager and check that there is noIEEE1394 device.If there is , remove it and reboot ,recheck again repeat until gone.Once you have no device show up ,shutdown computer, disconnect any attachments eg. printer, external drives,etc. Install the card in a different PCI slot, boot up computer when windows finds new hardware try to select from a list and choose Texas Instruments OHCI Compliant Host Controller,the drivers should be in the windows/system32/drivers Once installed ,reboot and check that it is a seperate item in the device manager.If were good to this point try the standard Canon install procedure.Computer on, camera off,connect cable,no other software running, camera to vcr mode and place middle finger over index finger So if the answer to question #1 was NO you don't have an open PCI slot,then let me know what is in all your PCI slots and the slot # they are in. It's getting late for aswell. Goodluck Owen Dawe March 30th, 2005, 11:30 PM Yes Jack. I have spare PC slot. Will do tonight and keep you posted. Liked the finger crossing bit. Most important (grin) Owen Dawe May 4th, 2005, 12:04 AM Hi Jack, Apologies for the long silence. I've been rather tied up. I tried this but regretfully it didn't work. The video card showed up on a different IRQ. I thank you again for all the trouble you went to for me. Richard J Morris May 4th, 2005, 05:17 PM Hi Owen, Just read your tale of woe - what a nightmare! I have to admit I have never had any problems connecting my XL1-Ss to any PCs - except a laptop which may have had a broken 1394 connector. I know this sounds a bit defeatest, but there may be another way round this. Canons are pretty consistant bits of kit. They rarely vary in how they behave. PCs are a disaster area. Nothing ever seems to work consistantly on different PCs. It might be best to cut your losses and put in a new motherboard and processor for a couple of hundred dollars - PCs need upgrading regularly anyway - maybe just pull this change forward a bit. If you can swap to a set of kit you know works (copy a friend's if you can) this may be the best option in the long run. It might be the easy alternative to learning the details of all the mother board quirks, windows quirks, firmware quirks and how they all interrelate...... Good luck whichever... Owen Dawe May 4th, 2005, 08:00 PM Hi Richard, Like your comment... "PCs are a disaster area. Nothing ever seems to work consistantly on different PCs." I really appreciate everybody's help. I'll post the outcome when it's fixed. Owen Dawe May 14th, 2005, 01:52 AM Hi Jack and others who helped, I fixed the problem buy buying and fitting an el cheapo firewire card. $41, and it works wonders. Gregory Doi May 14th, 2005, 02:59 AM Thats so funny. I havent been on DVinfo for a while and the thread that i started is still going. I guess Im not the only one who is having problems getting my XL1s to configure on my PC. Anyway, my computer crashed about 2 weeks ago. Hard drive failure. Instead of just doing a system restore from my backups I just reinstalled the OS from scratch. Guess what my XL1s picks up just fine. hehe. problem solved. Thanks guys |