Heath McKnight
August 18th, 2004, 10:12 AM
Okay guys, sorry for the vague subject, but I didn't know how to boil it down up there.
Here's what's up:
At the last minute, a video producer backed out of my fiancee's Catholic School First Communion video. After some "negotiations" (the Asst. Principal isn't very friendly), we were set. I was to make mostly DVD-Rs and a handful of VHS's. (In hindsight, I should've had my fiancee write down that parents have to make sure their DVD players support DVD-R, but I didn't think to since out of over 100 DVD-Rs of my film that were purchased, NO ONE had a problem with one. So I assumed there would be no problems, and I only had to make 40.)
I also produced and burned 25 or so DVD-Rs of their 8th grade graduation.
I have received several of the DVDs, maybe 12 total, with three bad ones (already re-burned) and the rest perfectly fine.
The school said they'll forward the parents on to my cell phone, but I don't know what to say. The DVD-Rs that "don't work" actually do (minus those 3 bad ones that I re-burned) in two DVD players at my house, including one really bad player. If I have to make new VHS copies for the parents, I'll literally lost around $100 per 20 copies (I'm not set up for mass VHS duplication).
Any advice on how I should handle this? I thought I MIGHT be able to explain to the parents that their DVD players don't support DVD-R (I'll have them check their manual to confirm) and that a replacement VHS copy will cost $5. But they can keep the DVD copies, so when they eventually buy a new DVD player, it will work.
But, again, any advice?
THANKS!
heath
ps-This is why I rarely do these videos, and when I do, I hire someone else to shoot and edit.
Here's what's up:
At the last minute, a video producer backed out of my fiancee's Catholic School First Communion video. After some "negotiations" (the Asst. Principal isn't very friendly), we were set. I was to make mostly DVD-Rs and a handful of VHS's. (In hindsight, I should've had my fiancee write down that parents have to make sure their DVD players support DVD-R, but I didn't think to since out of over 100 DVD-Rs of my film that were purchased, NO ONE had a problem with one. So I assumed there would be no problems, and I only had to make 40.)
I also produced and burned 25 or so DVD-Rs of their 8th grade graduation.
I have received several of the DVDs, maybe 12 total, with three bad ones (already re-burned) and the rest perfectly fine.
The school said they'll forward the parents on to my cell phone, but I don't know what to say. The DVD-Rs that "don't work" actually do (minus those 3 bad ones that I re-burned) in two DVD players at my house, including one really bad player. If I have to make new VHS copies for the parents, I'll literally lost around $100 per 20 copies (I'm not set up for mass VHS duplication).
Any advice on how I should handle this? I thought I MIGHT be able to explain to the parents that their DVD players don't support DVD-R (I'll have them check their manual to confirm) and that a replacement VHS copy will cost $5. But they can keep the DVD copies, so when they eventually buy a new DVD player, it will work.
But, again, any advice?
THANKS!
heath
ps-This is why I rarely do these videos, and when I do, I hire someone else to shoot and edit.