View Full Version : Final Cut Studio "3" Manuals
Robert Lane August 4th, 2009, 10:00 PM After just recently posting a thread on how to find all the built-in help manuals for the FC studio apps Apple made another game-changing decision with the release of Studio "3". (The "3" is in quotes because although Apple is not officially marketing it as version 3 the install discs identify it as such).
The caveat with the help manuals is that they are no longer a built-in PDF file, and in fact can only be read as a web-only document (HTML pages). That means if you don't have an internet connection for the machine FCS3 is installed on then you cannot access the help documentation. One could postulate for hours why Apple chose that path but I chalk it up to yet another short-sighted and bone-headed decision.
While it may not seem like a deal-breaker for most users there are large post houses, teaching facilities and other companies that do not allow their edit machines to touch the internet either for security reasons or simply the lack of infrastructure in the buildings.
According to ADC information Apple is not offering any printed manuals even as a paid add-on however one person has created a method - albeit time consuming - to pull up the manuals on the web and save/print them:
Final Cut Pro 7: DIY manual video tutorial alex4d: Editing organazized (http://alex4d.wordpress.com/2009/08/02/final-cut-pro-7-diy-manual-video-tutorial/)
While the lack of a physical *printed* book-form manual is 100% logical these days, what with PDF quick load times and the ability for the user to print only the pages they require, to make them ONLY web-based is utter nonsense. And don't tell me that somehow it's more "cost effective" for Apple to eliminate stand-alone files in an app rather than hosting them on a web-server somewhere. And if the web is down - on either end - and you need help immediately, then what? Cross your fingers and hope that you'll find a friend to call who has the answer? Puhleeze, Apple. What's the next goofy thing you'll throw at us?
Especially for community colleges and other teaching institutions who supply multiple workstations for their students both in-class and in lab sessions but are not web-enabled (for obvious reasons) this will severely limit or completely prevent any student from finding mission-critical information when they're stuck in the middle of a project.
I just gotta say, Apple: Dumb, da-dum dumb.
Christopher Drews August 5th, 2009, 12:48 AM I'm in complete agreement here. In fact, when I wanted to read about what was new after Studio 3 install, I thought something was wrong. "Why the hell is it opening my web browser? Where's the PDF???"
It is short sighted and doesn't add value to anyone. The FCP7 booklet they provide with the install discs is a joke too. Should have saved the trees with that one. Its even awkward to read. A step backwards from the pristine printed manuals of yesteryear.
-C
Nigel Barker August 5th, 2009, 01:27 AM That means if you don't have an internet connection for the machine FCS3 is installed on then you cannot access the help documentation.
And don't tell me that somehow it's more "cost effective" for Apple to eliminate stand-alone files in an app rather than hosting them on a web-server somewhere. And if the web is down - on either end - and you need help immediately, then what?
Especially for community colleges and other teaching institutions who supply multiple workstations for their students both in-class and in lab sessions but are not web-enabled (for obvious reasons) this will severely limit or completely prevent any student from finding mission-critical information when they're stuck in the middle of a project.
I just gotta say, Apple: Dumb, da-dum dumb.This is the most complete & utter nonsense. You do not need an Internet connection to access the web-based documentation for FCS3. All the files are stored locally on your machine in much the same place that the PDF files were. Your browser accesses these local files.
There are arguments pro & con PDF versus HTML format. It's easier to print the former but easier to search the latter. You can include rich content like audio & video in HTML documentation. Apple like many other software developers have obviously decided that HTML is superior.
Robert, I know that you like to take every possible opportunity to knock Apple & the new version of FCS but please don't falsify the facts to bolster your argument about how nasty old Apple is screwing its customers.
Robert Lane August 5th, 2009, 07:38 AM Robert, I know that you like to take every possible opportunity to knock Apple & the new version of FCS but please don't falsify the facts to bolster your argument about how nasty old Apple is screwing its customers.
With the Eval version of FCS3 I was given from ADC the manuals are not available locally on the machine and can only be accessed when connected to the web. If that functionality changed in the full retail versions there wasn't any liner notes about that in the copy I was given. Other users had reported this same issue so I can only relay what I've personally experienced and what others have written me.
When any company produces a product that makes sense, is financially worthy of it's cost and proves itself to commercial standards then I'll sing it's praises to the world (that is if I get face-time with it myself). However when the reverse happens - which I feel it has with FCS - then I'm (obviously) vocal about it's shortcomings.
So with regard to my "bashing" of Apple: although my rhetoric isn't always politically-correct (and one reason I'll never be a moderator anywhere) I stand by my harsh reviews of Apple's choices. They could have wow-ed the world and taken-over the NLE market with what most industry analysts - and myself - expected to be a "poor-mans" Avid. Instead that effort went into the iPhone.
I'm all about sharing useful information especially when I know it will help my fellow indie producers or my clients, and one thing I'm always trying to do is help people avoid the unseen "gotchas" that come with so many products these days. This HTML manual issue seemed like a very important hidden feature to address especially for the educational institutions who are going to be looking at upgrading so they can continue offering the courses.
Nigel Barker August 5th, 2009, 08:06 AM I'm all about sharing useful information especially when I know it will help my fellow indie producers or my clients, and one thing I'm always trying to do is help people avoid the unseen "gotchas" that come with so many products these days. This HTML manual issue seemed like a very important hidden feature to address especially for the educational institutions who are going to be looking at upgrading so they can continue offering the courses.Robert, You post stuff on this forum for which I am grateful but it is usually accompanied by digs knocking FCP & Apple. The stuck record is getting tedious. As I recall I was the first to post on this forum that PDF manuals were no longer available with FCS & that this was apparently news to you so you cannot have paid much attention to the presence or absence of manuals when you had your evaluation copy of FCS3. Tell me what you see when you point your browser at file:///Volumes/MacHD/Applications/Final%20Cut%20Pro.app/Contents/Resources/English.lproj/finalcutpro_help/index.html or thereabouts as the name of your hard disk volume may be different
How about admitting that this claim that the FCP manuals are not available if you are not connected to the Internet is a load of garbage? I just double-checked by yanking out the Ethernet cable & all the manuals are still accessible of course "Final Cut Support on the Web" is unavailable so perhaps that's what your correspondents were misled by.
Chris Hurd August 5th, 2009, 08:22 AM A little less contention and a bit more civility and cordiality, please... I insist.
Once Robert -- or anyone else -- can confirm or deny that the files are available offline, I'll close
this thread. Meanwhile let's please be more polite to each other. Tread lightly. Thanks in advance,
Nigel Barker August 5th, 2009, 08:34 AM Chris, Isn't my confirmation that the manuals are available off-line sufficient? I am not some shill from Apple trying to provoke an argument for the sake of it just someone who has actually installed & used FCS3 & accessed the manuals off-line.
Robert Lane August 5th, 2009, 08:55 AM A little less contention and a bit more civility and cordiality, please... I insist.
Once Robert -- or anyone else -- can confirm or deny that the files are available offline, I'll close
this thread. Meanwhile let's please be more polite to each other. Tread lightly. Thanks in advance,
I do not have a retail copy of FCS3 only the ADC "NFR" copy and I have no documentation that indicates this is different than retail. I think Nigel is more than competent in making the manuals availability assessment for the forum if he's on retail full or upgrade version.
And to your point about "less contentious", I concede and agree. I've certainly been much more vocal and brash about my dissent for Apple than in any other review I've made (probably a sign of deep personal disappointment) and have strayed from my usual, "just the facts ma'am..." approach.
I'll admit, even I need a smack on the head sometimes. Just ask any woman who's been in my life. (big laughs)
Chris Hurd August 5th, 2009, 09:03 AM Chris, Isn't my confirmation that the manuals are available off-line sufficient? I am not some shill from Apple trying to provoke an argument for the sake of it just someone who has actually installed & used FCS3 & accessed the manuals off-line.
Nobody is accusing you of shilling.
Robert has stated a claim that he believes is a fact.
You have stated a claim that you believe is a fact.
I'm not accusing either one of you of purposefully misrepresenting the truth. All I am asking for is someone else to confirm or deny that these HTML files are available offline. It has nothing to do with you personally, even though you're really testing my patience by making a personal issue out of this. It's a very simple, uncomplicated, apolitical and unemotional request for more feedback from other folks. It's not about you at all, so please step back and welcome someone else to verify for us what you already know is true.
Andy Mees August 5th, 2009, 09:12 AM the docs are available locally in the retail install ... no internet connection required
fwiw the docs were available locally in the NFR version I saw also
Robert Lane August 5th, 2009, 09:17 AM the docs are available locally in the retail install ... no internet connection required
fwiw the docs were available locally in the NFR version I saw also
OK then, so either the NFR copy I have is older than the later pre-release versions given to ADC users and, those who emailed me and said "can't get the online help" were not fully aware of how to find the new manuals.
I've no way to verify the retail version myself as I've no need to purchase it; both Nigel and Andy have the tech knowhow to verify the "not available" claims made so if in fact the information is incorrect then by all means, delete the thread Chris!
Shaun Roemich August 5th, 2009, 09:39 AM While the lack of a physical *printed* book-form manual is 100% logical these days,
With much respect, I need to disagree that lack of printed media is 100% logical. I can understand that many choose not to use print material, but I do. I read it in bed while not editing. If environmental friendliness is driving this, use lower grade and/or 100% post consumer recycled paper.
Even IF (as I have already stated) I feel that the "help" aspect of the manuals is near zero, it's a great way to acclimate to the changes and/or new feature sets of the software. Besides, a fresh install of FCS should give one enough time to read a thousand or so pages...
Robert Lane August 5th, 2009, 09:42 AM Besides, a fresh install of FCS should give one enough time to read a thousand or so pages...
Now THAT's funny. And near true! However there's much more at stake with printed manuals, none the least of which is the shipping cost. Having worked in the air-freight/forwarding industry when I was a puppy I can tell you that just the savings alone from having a lighter shipping container more than pays for itself when it comes to actual units shipped per pallet.
Remember when FCS1 and even FCP 4.5 *did* come with the boatload of printed manuals? That entire package was a home-sick brick, multiply that by the tens of thousands that had to be shipped vs. todays uber-light discs-only packaging and you get the picture. Every software provider who made this choice to move away from printed manuals has literally saved tens of millions of dollars in just shipping costs alone.
And then there's the cost of printing the book itself...
Matt Davis August 5th, 2009, 10:43 AM That's made my day.
I prefer PDF to the help system as it's easier to Command-Tab between two applications. The built in help system sits over the top of all applications and has to be parked manually.
And the PDF version is quicker too!
UPDATE:
This is interesting...
http://alex4d.wordpress.com/2009/08/05/final-cut-studio-faster-help/
Opening the help files in Safari or FireFox gives you the Command Tab facility, and it feels quick and snappy. So the online help in the much maligned HTML format isn't the real issue, it's the help system which seems to be glacial in pace for rendering HTML.
I think I'll still make a PDF version though.
Shaun Roemich August 5th, 2009, 11:42 AM Robert: I DO understand your point (and the economics of the situation); I just happen to be one of the 1% of all FCP/FCS users that would actually pay a $50 - 100 premium to cover printing/shipping costs JUST to have REAL Apple manuals instead of 3rd party "How To".
And yes, I FULLY acknowledge I'm in the minority: I'm 38 years old and I still like my "treeware". It's hard to get the highlighter off my LCD screen after making notes in the online manuals.
Robert Lane August 5th, 2009, 02:42 PM You're preaching to the choir, Shaun. I'm totally with you on having a printed book; nothing replaces picking up a physical reference and being able to make bookmarks, liner notes etc and read them anytime sans computer interface. However I've learned to live without them and instead print out sections on-demand as needed from the now defunct PDF's.
And you're right; there's really no reason that you shouldn't be able to pay a third-party service for being able to have a full-on printed manual.
In fact, when you purchase a new car or motorcycle you *can* pay the dealer to get the full service and parts manual (something normally reserved for dealer techs) so why this hasn't been adopted by the software industry is curious.
Gary Nattrass August 5th, 2009, 06:04 PM To quote a classic head strong movie about three men and some GOLD!!!:
"Manuals we dont need no stinking manuals"
I have lots of them with my FCS1 and FCS2 and they are a good shelf filler but have found the programes easy to use and always seek out user experience on forums via the wibblenet!
Andy Mees August 5th, 2009, 10:32 PM Count me in the Shaun and Robert camp ... for me the HTML manual really doesn't improve on my own personal electronic manual experience at all, at least not yet. It doesn't lend itself to printing especially well, and for what its worth, in my scan through so far, it actually seems a bit thinner on details (although that may be me trying too hard to find things wrong with it). I guess on the upside it should offer the facility for always being up to date (via online page retrieval / software updates). But surely it would have made sense to offer users the option to purchase a hard copy (or even soft copy) of a "proper" reference manual? Ah well, it is what it is .. and Apple aren't deaf or dumb despite occasional appearances to the contrary. Things may yet change on this front.
Tim Dashwood August 6th, 2009, 08:59 AM Just to add one more independent confirmation of offline manuals.
I unplugged the ethernet cable and opened the following:
This is what you get in the help menu. Note: Release Notes and New Features will require an internet connection.
13436
When you select "Final Cut Pro Help" you come to this help app, not Preview and a pdf.
13437
When you select "Final Cut Pro 7: User Manual" you get this with a search area.
13438
The other apps (Motion, DVD Studio Pro, Color) all work the same way.
What I don't like about this help app is that it is a top-layer window linked to FCS, so you can't bounce back and forth between it and the FCS app you are using with command-tab. The only good solution is to minimize it down to the dock.
I have always had a fondness for printed manuals, especially when scripting in DVD Studio Pro, but I have to say that after upgrading to every version of FCP/FCS since v1.25 I am probably personally responsible for the demise of about 5 trees! All those manuals from over the years have their own shelf dedicated to them. I think Apple assumes that if you are buying an upgrade you already have the manuals from the previous versions... and the "new features" amendments work just fine for most of us. This is also the cheapest Final Cut upgrade ever and I can only assume the lack of manuals was the major factor in the lower price.
Robert Lane August 6th, 2009, 09:38 AM This functionality wasn't available in my ADC copy and was obviously added in a later release. And it seems that there's confusion amongst many users on how this is accessed. So the validity of my original post is incorrect and this thread should be removed so people don't freak-out with the incorrect info!
Mathieu Ghekiere August 7th, 2009, 12:42 AM So the validity of my original post is incorrect and this thread should be removed so people don't freak-out with the incorrect info!
There is interesting information in this thread about the cons and pros of HTML manuals, that I didn't know.
Just change your original post, edit it with for instance a line at the end with:
EDIT: It's now cleared up that...
Easier, no?
Shaun Roemich August 7th, 2009, 08:17 AM Mathieu: there is only a limited amount of time in which one can edit one's posts and I believe that time has passed. Otherwise, yes, that would be easier.
Robert Lane August 7th, 2009, 08:48 AM ...Just change your original post, edit it with for instance a line at the end with:
EDIT: It's now cleared up that...
Easier, no?
I would have except the time limit for editing has passed so that's no longer an option. Only a moderator can make changes like that now.
Boyd Ostroff August 7th, 2009, 08:55 AM All,
I have already changed the title of this thread to remove the phrase "buyer beware" and personally agree that there's good
info here. My feeling is that we should leave things the way they are and move along, but we'll see if Chris feels otherwise.
Chris Hurd August 7th, 2009, 09:01 AM Stays. There's real value in this thread as a "teachable moment" on several different levels. Closed though. Let's move on.
Chris Hurd August 11th, 2009, 08:23 AM Just to note that the Final Cut Pro 7 manual in .PDF format is available for download from Apple:
http://www.documentation.apple.com/en/finalcutpro/usermanual/Final%20Cut%20Pro%207%20User%20Manual%20(en).pdf
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