Ray Bell
May 20th, 2009, 08:08 PM
Well, installed prospect 4k on another computer tonight and on this one the
First Light exe will not load at all...
I get the " encountered a problem " msg....
I tried to unload the program and reload... same results
This is on Windows XP and the computer does have a Black Magic Intensity Pro ....
Jay Bloomfield
May 20th, 2009, 08:19 PM
What's the error message look like in the Windows Event Viewer?
Dennis Tzeng
May 20th, 2009, 08:45 PM
I have a similar problem but instead it says "application failed to initialized" or something like that.
Has anyone else encountered this?
Dennis
David Newman
May 20th, 2009, 09:04 PM
The next build will install .NET 3.5 for you (if needed,) solving the main issue First Light will have. Also have UAC turned off.
Jay Bloomfield
May 21st, 2009, 07:37 PM
Ray,
You can download .net framework 3.5 from Microsoft:
http://www.microsoft.com/downloads/details.aspx?FamilyID=AB99342F-5D1A-413D-8319-81DA479AB0D7&displaylang=en
if the Windows error message looks like the one in this thread:
http://www.dvinfo.net/conf/cineform-software-showcase/235525-prospect-hd-4-0-1-crashes-ppro-cs3.html#post1145058
follow the same instructions in that thread.
J