View Full Version : Problem: Capturing HDV from XH A1 with Windows 64


Conrad Devereaux
April 26th, 2009, 11:45 PM
Aloha Everyone... thanks for reading my post.

I tried looking high and low for an answer to this problem... and i can google with the best of them... but... i just cant seem to find where someone has successfully jumped this hurdle....

I recently upgraded my computer to a HP Pavilion dv7 (windows 64) and i am no longer able to capture.

i have used
premiere cs4
premiere cs3
HDVSPLIT (my personal fav)

but none of them seem to work. they can all fast forward and rewind the camera, but they cant acctually capture. it appears that the camera is not dishing the data fast enough as it cancels after about 3 seconds.
for fun, i of course tried this on a friends computer, and it worked fabulously. i updated every driver from HP...

--is any one else having this problem?
--is any one capturing HDV via windows 64?

Thank you VERY much... this is maddening.

::keywords for google::
dv7, capture, error, xha1, xh-a1, xh a1

Chris Soucy
April 27th, 2009, 01:19 AM
Will it capture using another camera?

Think we need to eliminate the camera type as part of the exercise.

Can't answer the questions about Windows 64, ain't got it.

Best of luck getting it fixed.


CS

Conrad Devereaux
April 27th, 2009, 01:30 AM
well...the bummer is, i tried it with an HV30.... i get the same problem.

the cameras work great...but, not with 64...

Thanks Chris,

C

Marcel D. Van Someren
April 27th, 2009, 10:13 AM
The problem is likely your firewire port/card. When I built my Windows XP 64bit edition video machine, I had to purchase a firewire card that specifically works with XP64.

Remember that all device drivers under XP 64 must be 64bit. If your computer previously had win XP 32bit then the firewire port/card likely will only handle 32bit drivers. If that's the case, then there's no way to get it to work without adding a 64bit compatible firewire card. Win XP 64 contains the drivers already, but the device itself (firewire port/card) must be able to use them.

It is entirely possible that 32bit drivers were installed on a 32/64bit firewire port/card as well. Whoever set up the computer could have easily installed the wrong device drivers.

If its a Firewire card as opposed to an onboard port, it could be the wrong card. Wouldn't be the first time something like that has happened even on a new PC.

Laurence Scott
April 28th, 2009, 09:53 AM
I'm using a 64bit version of Vista and I'm not having a major issue with HDV capture from my XH A1.
The only minor issue I'm having [and it may only be something I need to adjust in preferences] with my captures under Vegas Pro 8.1 [64bit] is that I don't get a preview in the Vegas interface while it's capturing. I don't have this problem when capturing under Vegas Pro 8c [32bit] - both are installed on the same machine by the way.

Brian Lakusta
April 28th, 2009, 10:15 AM
The problem is likely your firewire port/card. When I built my Windows XP 64bit edition video machine, I had to purchase a firewire card that specifically works with XP64.

Remember that all device drivers under XP 64 must be 64bit. If your computer previously had win XP 32bit then the firewire port/card likely will only handle 32bit drivers. If that's the case, then there's no way to get it to work without adding a 64bit compatible firewire card. Win XP 64 contains the drivers already, but the device itself (firewire port/card) must be able to use them.

It is entirely possible that 32bit drivers were installed on a 32/64bit firewire port/card as well. Whoever set up the computer could have easily installed the wrong device drivers.

If its a Firewire card as opposed to an onboard port, it could be the wrong card. Wouldn't be the first time something like that has happened even on a new PC.

Wow,, this is so technical.

I just updated my computer and added a firewire port. Not sure what the specs are but will have to check... and HOPE that mine captures properly. Think I will be using Vegas Pro. Lots to learn.

Brian

Philip Younger
April 28th, 2009, 04:24 PM
I use Windows Vista Ultimate 64 with no problem at all. My PC was a self build and I ensured the Intel motherboard had a Firewire port as the mobo was specifically for 64 bit processing it works fine thus I think Marcel D. van Someren is probably correct in his assertion that the Firewire port/car must be 64 bit compatible.

Just thought, could it be your NLE software? The combination of the NLE, firewire port and 64bit windows

Ann Bens
May 1st, 2009, 11:01 AM
I work with CS4 on a (Vista) 64 bits machine just fine with the A1 and HV20. I think its the firewire that is giving the problem. Have you tried another cable or connection?
CS3 is not suited for a 64 bits machine also Vista 64 is much more stable than XP64.
HDVSplit runs on all OSs.

Marcel D. Van Someren
May 1st, 2009, 12:29 PM
...also Vista 64 is much more stable than XP64.
HDVSplit runs on all OSs.

I'd have to totally disagree with that statement. Having had the two machines side-by-side, the Vista 64 machine was much more problematic and slower as well, even though it had the same quadcore hardware.

I had to turn off over 50 services before it kept up with the XP64 machine.

Michael Robertson
May 2nd, 2009, 10:24 AM
I use windows X64 (XP 64bit) with no problems. As well as vista 64bit. BUT there are a few things with the camera and computer that can cause this problem. I generally run into it once in awhile, and then i have to trouble shoot for awhile.

I need to get back home before i can look into it fully. don't go buy anything new yet. I know that it works with 64bit and zero problems, its just kinda weird if the settings aren't completely correct.

Ann Bens
May 2nd, 2009, 12:20 PM
Normaly you dont have to do anything with firewire settings, they are all in windows.
When you have a seperate card you sometimes may have to install a driver, but that come with the card on a cd.

Michael Robertson
May 3rd, 2009, 11:12 PM
First Make sure that all of your settings match the image below (Hit the menu button while in playback mode, and click on the signal setup menu. Make sure all your settings match like in the image (HD Down convert MUST be off)
http://michael.cheezyfilms.com/help/xha1.jpg

Next start a new project, (this is Premiere version 3.2). The HDV preset is the easiest way, i generally do a few custom settings, but this will work perfect.
http://michael.cheezyfilms.com/help/Startproject.jpg

Finally go to your capture window, click the settings tab (top right). Then look at

Number 1. Make sure that says "HDV Capture", if it does not say that, then click Edit and change it from DV Capture to HDV Capture.
http://michael.cheezyfilms.com/help/changesettings.jpg


Number 2. make sure you have DV/HDV Device Control selected.


Number 3. Click the options button (Under the drop down menu i have showing) and make sure your settings match number 4. (Video Standard: NTSC (unless you are PAL, Device Brand: Canon, Device Type: Alternate 1, etc.)


These settings aren't a must have, I have just had a lot of trouble with Windows XP X64 and this camera. This is just my way of never having problems (works for me)
I hope this helps, let me know.

Ann Bens
May 4th, 2009, 04:07 PM
Have you ever tried HDVSplit? Also has scene detection.

Conrad Devereaux
May 4th, 2009, 07:06 PM
but... i still cant get it to work....

right now im limping by with HDV split on an XP laptop.

painful stuff... i think im going to buy a $50 capture card....

the bummer is, its not the $50, it the fact i have to have a bulky expresscard in my travel gear.


thank you for the suggestion

Scott Millar
May 5th, 2009, 04:05 AM
sounds like a driver issue with your 64 bit operating system and the firewire card. Get a firewire card that works under xp64 or windows x64 2003 server you'll find XP64 is based on server 2003, should be a lot more stable that vista.

Michael Robertson
May 5th, 2009, 07:44 AM
HDV Split is the best but... i still cant get it to work....
right now im limping by with HDV split on an XP laptop.


Did you try going through the settings i suggested? If you did then it might be worth trying what Scott said, and try putting in a firewire card. The only problem with firewire I have ever come across was a broken on-board firewire slot.

Thomas Lundberg
January 17th, 2010, 03:30 AM
I wake this thread up since I have the same problem, but also a work-around (more or less).

New HP Pavilion DV7 laptop running Windows 7, 64 bit.
HDVSplit
Canon XH A1

My experience is that controlling the camera (Play, Stop, FF, REW...) works fine, but no video/audio is recorded or shown in the preview.

HOWEVER, if I pull and reinsert the firewire connector while the camera is playing, the video/audio flows in like a charm and can be recorded. Stopping the camera tape takes me back to the initial problem, pressing Play gives no video/audio.

The above can be an inconvenient work-around, but you miss the first seconds on every tape since you need video signal before plugging in the firewire.

Did anyone manage to solve the problem without hardware change?

Willard Hill
February 2nd, 2010, 11:09 AM
Using Vegas 9.0C and Windows 7 64 bit I could capture SD video, but not HDV, I had deck control, etc, with HDV but no picture or sound.

The following worked for me:

1. Go into device manager and select 1394 Bus Host Controllers,

2. Click plus sign, which should reveal your firewire card, right click on it and select the update driver, option.

3.Select browse my computer for driver software.

4. Select " let me pick from a list of device drivers on my computer",

5.Select 1394 OHCI Compliant Host Controller (legacy)

The only problem is that I use firewire 800 external drives and I have to switch back to the driver for that specific card when editing or the drives perform in a sluggish manner. It did solve my capture problem, though. Do a search on Windows & and the Legacy Driver thing and you will find a lot of reading.

Mike Hammond
February 12th, 2010, 05:16 PM
Hi to the OP,

I had the same frustrations as the others listed here. On Vista 64 I tried to capture with Studio when I had that software - no luck. I could capture on an old XP system though. Then tried HDVSplit - no luck. Camera could be operated remotely through HDV but then capture was a black screen and then a stop about 10 seconds in. Then I got Vegas which captured on my Vista 64 but would stop every time there was a missed frame or something. The only way I got it to work was to start the HV30, then start Vegas, wait for it to open, wait for it to initialize the device, and then begin to capture. Needless to say, I missed 15 seconds at a time having to do that.

Then someone suggested CapDVHS (freeware - Google search). No problems with it at all. Captures perfectly and smooth sails over dropped frames where Vegas would freeze.

Check it out and let me know if it works. I hope it does because I truly understand the frustration of being told that your capture should be working with any number of fixes, and then seeing that nothing works. No offense to all the well-meaning people that have offered solutions and suggestions. I just know how it feels.

Again, let me know if this capture program works for you.

James Hooey
February 22nd, 2010, 05:58 PM
Kinda glad I ran by this thread. I have the exact same capture problem from a XHA1 (and HV40) to a HP pavillion DV7. I can control the camera from Vegas Pro 8 but video will not capture.

Kinda funny that I bought the DV7 based on specs AND having a firewire port just to support my video camera.....and then it doesn't work.....or does it???

Well a few suggestions have been put forth in this thread (like plugging the firewire cable into the camera after it is already playing), other programs, ect.

Other programs didn't work for me (tried Premier Pro CS4, and OnLocation).

However the nugget of gold suggestion here was the plug in the camera firewire after it is already rolling....this got me thinking. First off, it works when I tried it...video appears in the capture window of Vegas and you can begin capturing. My only concern was that I am not a fan of plugging/unplugging live electronics (ie:the camera) for concerns of frying the firewire port.

So...

My two cents is this....you don't need to actually do anything with the firewire cable. Connect it as usual (before or after starting Vegas), with the camera off. Turn on the camera and begin playback. Within the Vegas capture window click on the little "Reconnect to Current Device" button. It seems to have the same result as if you had plugged in the cable after the playback was already rolling on the camera.

As others have already stated it's a workaround, not a fix but it does seem to work.

Again this seems to be specifically affecting HP DV7 laptops (assumingly running a 64bit OS like Vista or 7). Don't have a clue as to why capture doesn't just work like it does on my Vista 64bit desktop machine.

Now I would be interested to see if I can obtain the same results within OnLocation, I expect it will work too.

All the best

Filip Karlemo
April 6th, 2010, 01:29 PM
Hello! Did anyone solve how to grab the HDV from the beginning of the tape. I have the same problem with sony hdr-hc7e hdv grabbing. My new laptop hp pavilion dv6 windows 7 64-bit. If you remove/reconnect the firewire cable while hdv play is on you can capture from e.g. sony vegas. DV capture no problem.
Would a new firewire card resolve the problem, will there be a problem on a desktop pc? The suggested legacy firewire driver didn't make any difference for me.
Grabbing on old xp laptop/desktop works fine.

Conrad Devereaux
April 6th, 2010, 01:49 PM
Aloha,
I still haven't "fixed" this, but found a work around.

I wish I could test out a "pcmcia express dual firewire 800" but i cant waste 60$ testing it out.

I found some really cool cards on newegg, that would be great for adding firewire 800 to the laptop as well, making MBP hard drive swap easy.

If you try it, let us know... id immediately buy it if i knew it worked.

Mike Hammond
April 6th, 2010, 01:57 PM
CapDVHS (freeware - Google search).

Jeff Dillon
April 6th, 2010, 03:14 PM
Make sure your PC Firewire chip is of the TI (Texas Instruments) variety. I went through many iterations of this myself.

Jeff

Filip Karlemo
April 10th, 2010, 02:10 AM
Same problem with CapDVHS, anyway this seems to loose the original video file format, dates etc, or maybe I just didn't know how to use it.
If I get my hands on some firewire cards (chip TI) I let you know.. otherwise I guess a fix from sony, microsoft or hp might solve the probelm in the future.

Jack Zhang
April 13th, 2010, 02:14 PM
Using Vegas 9.0C and Windows 7 64 bit I could capture SD video, but not HDV, I had deck control, etc, with HDV but no picture or sound.

You can still capture HDV, but the problem is that there is no 64bit decoder for the live data from the firewire in Sony Vegas 8.1 to 9 64bit so you can't preview your capture, but you can still capture and the m2t will still have data.

I have a 32bit machine with Vegas 7.0e to capture my footage instead of using Vegas 9 on my 64bit machine.

Willard Hill
April 13th, 2010, 07:02 PM
I do have picture and sound when capturing in any version of 9.0 when (a through c-haven't tried capturing with d yet) I install the legacy driver, but I realize this does not work for some.

Larry Chapman
June 15th, 2010, 07:38 PM
I fixed my issue with OnLocation and HDVSplit not recording from my XH-A1 by disabling the built-in webcam and removing the HP webcam s/w (had to do both). I'm using an HP DV8T.