Tim Paynter
December 28th, 2014, 10:06 PM
Stay away from Digital Juice. I paid a big price to "join". When I could not get the "Juicer", a program you need to render their products, to work, I sent them an email...and waited, and waited, a few follow up emails later, I sent them a stronger email. "Hey guys, if you can't give better customer service I am going post about your product on the video forums".
I got an immediate response. "You are not a good candidate for our 'experimental members only program' (I am paraphrasing), we will send you your money back. My emails explaining all I wanted was some help getting the shots to work was finally answered, "sorry, you can buy in at full cost when we are done with'Beta testing'".
It took a long time for the refund to go through.
These guys have no sense about customer service and don't explain what they are charging for is a "beta test", or that, as soon as you pay the money for 'members only pricing' they would send me another offer for "lifetime products".
Some people may have great luck with this bunch, I found out how little I counted.
I got an immediate response. "You are not a good candidate for our 'experimental members only program' (I am paraphrasing), we will send you your money back. My emails explaining all I wanted was some help getting the shots to work was finally answered, "sorry, you can buy in at full cost when we are done with'Beta testing'".
It took a long time for the refund to go through.
These guys have no sense about customer service and don't explain what they are charging for is a "beta test", or that, as soon as you pay the money for 'members only pricing' they would send me another offer for "lifetime products".
Some people may have great luck with this bunch, I found out how little I counted.