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Tim Paynter
December 28th, 2014, 10:06 PM
Stay away from Digital Juice. I paid a big price to "join". When I could not get the "Juicer", a program you need to render their products, to work, I sent them an email...and waited, and waited, a few follow up emails later, I sent them a stronger email. "Hey guys, if you can't give better customer service I am going post about your product on the video forums".

I got an immediate response. "You are not a good candidate for our 'experimental members only program' (I am paraphrasing), we will send you your money back. My emails explaining all I wanted was some help getting the shots to work was finally answered, "sorry, you can buy in at full cost when we are done with'Beta testing'".

It took a long time for the refund to go through.

These guys have no sense about customer service and don't explain what they are charging for is a "beta test", or that, as soon as you pay the money for 'members only pricing' they would send me another offer for "lifetime products".

Some people may have great luck with this bunch, I found out how little I counted.

Tim Paynter
March 7th, 2016, 07:31 PM
The vimeo link does not work. Would love to see some of your bear stuff!

Eugen Brinzoiu
June 2nd, 2016, 01:02 AM
Same thing about digital juice....
Stay away.
Spent a ton of money for nothing.
Stupid me.....

Andrew Smith
June 2nd, 2016, 10:52 PM
It's not all to waste with your Digital Juice experiences. Last year (I think, or the year before) Zaxwerks were doing a promo email about Digital Juice (whom you would agree look okay and legitimate on the surface).

I was able to alert them to the absolute stinker issues with DJ (which they were unaware of) and supplied them with links to various discussion threads at DVinfo. I'm fairly sure they would have then immediately ceased doing anything with DJ as I haven't seen anything since.

Andrew

Eugen Brinzoiu
June 3rd, 2016, 12:37 AM
Andrew
You're the best.
I spent 300$ and now I'm not even allowed to sign in.
I have to buy another package.
Thanks

Brian Alves
May 27th, 2017, 04:37 PM
I think that is great!