As uppity as it sounds, every 10 minutes is not acceptable for me..it's very frustrating and time consuming to recapture the tape (that particular clip) only to have it do it in a different place. For now I'll just capture and PTT from an XL1 and use the deck to convert a TV external monitor and on the rare occasions that I need to make VHS dubs.... however I will keep my fingers crossed and hope that they are actually working on the problem. I e-mailed Ken yesterday to ask him to let the techs know it has nothing to do with wet lubricant tapes and he e-mailed with a thanks.
I feel certain that Ken is actually concerned even if it is only a handful of people with the problem.
Randy

Randy,
I got my replacement deck and captured two Panny tapes with no glitches.....
Good luck with your adventure!....

Just regular 60 minute Panasonic tapes...any specifics like "Premium" or "Excellence" or "Satin Smooth Way Cool" or...?
I'll certainly give them a shot...you did shoot the footage with your XL1 right?
Thanks Mark,
Randy

My bad Randy....
I'm trying Panny's AY-DVM63PQ.....

Thanks Mark, I'll try them!
Randy

woops...and yes it was shot on one of my XL1s....