View Full Version : pinnacle 8 not capturing


Alex Milne
December 4th, 2003, 06:01 PM
I just need some help getting my pinnacle 8 to capture. This has happened before, when i first set up my computer to edit, it didn't work for about two weeks and then abrubtly started working. The problem arrises now when i moved the computer, everything got plugged back in right "i hope" and i also added a mike into the USB port, it needed to install something but everything looked fine. Then i tried to capture, didn't work. I've tried, unplugging/plugging firewire, turning camera on/off, and restarting system. Any other suggestions?
thanks.

Arnaldo Paixao
December 5th, 2003, 06:09 AM
Try this:

Go to device manager
Right click on the firewire port
Choose uninstall
Shut down the computer
Unplug the power cord
Remove the firewire card
Switch on and boot windows
After disk activity has stoped, shut down
Unplug the power cord
Insert the firewire card
Switch on and boot windows
After disk activity has stoped, go to device manager
Check if firewire port is OK (no yellow exclamation point)
Connect the firewire cable
Switch camera on
Windows should detect the camera
If windows detects the camera you should be OK to capture

Good luck and best regards,
Arnaldo

Alex Milne
December 9th, 2003, 06:57 PM
wow, thanks alot, its working now!