Frank Grygier
April 9th, 2009, 09:55 AM
I downloaded Neoscene and attempted to convert the mts files from Canon HF S100 SDHC card. I configured the out put file to my hardrive but the converted files were written to the SDHC card. What am missing?
Frank
David Newman
April 9th, 2009, 12:25 PM
Click on the Prefs check box that says "Use Target Directory for converted files."
Frank Grygier
April 9th, 2009, 02:09 PM
That is what I am doing. The converted avi files do not show up there.
I know this is a simple piece of software but is there any documentation/trouble shooting help available. I am considering buying this or Neo HD. I am interested in First Light. So far I am not impressed.
Frank
David Newman
April 9th, 2009, 02:18 PM
That function is working fine, use it all the time myself, and no other user reports. Really do check that the box next to your output path is selected. If it still fails, contact support.
Frank Grygier
April 9th, 2009, 03:33 PM
Sorry for the rant.
I will double check this evening.
Thanks
Frank Grygier
April 9th, 2009, 06:15 PM
You were right. I missed the check. Should have gone to bed.