Gear out of place? Hmm... interesting. I realise you aren't saying this . . but it has got me thinking too . . .

Now on the load/unload malfunction I've had this. I've had the effect of turing "Off" the cammie and then going to remove the tape. Pop open the the side door . .nothing happens .. Close the door again and pop it open, the tape rises out of the innards. This is interesting . ..

Grazie

There is me thinking I am doing something wrong!

I too have had this problem where nothing happens when opening the tape door, I just put it down to learning or switch in the wrong position.

I am guessing that GWO stands for Good Working Order, meaning that the tech checked everything and it is all in good working order....as for tape brand switching, I am still skeptical on the ramifications, personally. But if there ever was a good time to switch a brand and stick with it, it must be when it comes back from the shop.

Ah! I hadn't though of that. Canon didn't know, either. By the way, if you plan on sending your camera soon, or if it's in the shop now, you should know that Canon's computers seem to be acting up. Heck, I just called, and they said my GL2 will be shipped next week!

<<<-- Originally posted by Walter Scott : ......

OK, update time! Got the baby back on 12/18 and all is OK with it. Cost $200. they listed a LOT of parts that were replaced, looks like most of the transport system. -->>>

Just discovered that the repaied tape transport is MUCH quieter than before the repair. Accidently shot some vid with the external mic unplugged only to find that the soundtrack was no longer filled with the whine and grind of the transport/motor. Good news for casual shooting.

I sent my GL2 to New Jersey this past week to get it fixed. The FF/RW problem was getting worse (it really became aggravating trying to batch capture) and the camera errored for the first time in FF eating the tape in the process. I documented the symptoms and listed the repairs that they did to Diane's camera if indeed that is the problem.

The lady I talked to at Canon was extremely nice. Hopefully I'll get it back before I need it in mid-January.

<<<-- Originally posted by Dirk Mitchell : .....

The lady I talked to at Canon was extremely nice. Hopefully I'll get it back before I need it in mid-January. -->>>

Well, you might. My repair took exactly one month, but I took my cam to the local dealer and they sent it to Canon. You can prob save a few days by sending it yourself, and maybe you can get Canon to overnight it back to you if you agree to pay the shipping. Good luck and do keep us posted.

My repair took a month too. This is London UK. I elected to go via my supplier, a major Canon dealer in London. Okay, I've got a 3 month cover on the repair so I'm kinda covered.

Grazie

Got my GL2 back yesterday and it appears in "GWO." The list of repairs is similar to Diane's:

Replaced idler gear assy
Drive gear assy
Slide chassis
Performed tape path adjustment
Cleaned and checked all GWO

It took about 2 weeks and was covered under warranty although shipping to them was not covered and set me back about $70 (packaging, postage, and insurance) at the UPS Store. (Tip: find a good used box elsewhere.)

I'm very happy so far.

I've had my camera back from service now for about 2 months and I just found another problem related to the eject message.

If I close the cassette compartment without a tape, say to store the camera indefinitely, the compartment will whine and whirl as it does with a tape, but then stop momentarily and then pop back up with the eject message. I would probably have never noticed this because I almost always put a tape in, which then it works fine.

I'm curious if those who got their cameras fixed with the idler gear problem now have this problem. I guess I'll be sending it back since it's still under warranty and who knows if it will get worse.

Thanks.

Hi

Here again with this old Canon Topic.
Regarding my case, it has comeback from Canon technical service and after making two complete empty cycles, the only flashing message is the red empty icon on the screen.

I hope will continue for a long time in such manner.

Happy filming
Ignacio

My GL2 is starting to have the same problem of not RR or FF. But I found out if I use the photo search button l<< on the remote, I could at least get to the beginning of the tape to watch it.

Time to send it in.

Would Canon overhaul the whole camera when they fix this problem??

Thanks

Richard

I now have a Panasonic VCR/VTR Deck. Hope to keep such FF and RR in cammie to absolute minimum OR nothing . . . . so far it is a brilliant pice of kit, don't know why I took so long in getting a Deck? Oh yes . .I know, money . . hah ;-)

Grazie

Richard,
Canon does a full check out and cleaning (I think) when you send it in for service. If they find other problems other than the one you tell them about, I'd expect they would contact you about it.

Good luck.

Just got my camcorder back from the service center after getting having the not rewinding issue. The service details says:

Replaced drive gear and idler gear. Cleaned and adjusted tapepath. Checked REW/FF and normal now. Cleaned and checked all functions to factory specs.

It was under warranty (postmarked two days before it ran out!) and no charges. Not sure what the case would have been if they found something else wrong with it but I'm assuming they would have fixed everything under warranty and if it wasn't they would have contacted me.

Total time from the time I sent it out (USPS insured priority) to return was 12days, I'm very pleased, as long as it keeps working...

Cheers,
Brian

That's great to hear! 12 day's? I was expecting a month or so.

Does anybody know if this problem only shows up in a certain batch of GL2's that were made between a certain time period?