Ram Ramanan
September 2nd, 2003, 08:32 PM
Initially I checked with BH Photo & J&R on the availability over the phone and PDX10 was out of stock from both these reputed dealers last week.
Despite of all the negative fdbk I wanted to give another chance to NY based crook shops. Here is a brief history;
1) Camera Express: Confirmed the price 1669 + Acces 269 + 120 Shipping (?). 30 min. later someone called to confirm(?) my order and demanded to buy access with pdx10 totalling $3,500. He harrassed me until I told him to cancel my order.
2) Digial Experts: Cut a deal with the salesman for $2000 incl. ground shipping and one filter ($19). Same day shipping called to say that they are shipping my order. Next business day called to get the tracking and I was told, my order wasn't shipped because of an unexpected problem(?) and and I was transferred to the manager(?) to hear that the camcorder is back ordered and it will take 4-6 weeks or more hinting me to bail out.
3) ???? Digital: As expected web order followed by a phone call to verify whether I am interested to buy access. at a rip off price (regular $19 UV filter for $99).
I tried atleast couple of other places before bailing out.
When I am dealing with these NY shops, I felt like that all these salesmen work for the same shop and speak in the same tone.
They even doing business under different names.
Today Tuesday, just before leaving from work I checked BH Photo site once again and there it is ...PDX10 IN STOCK for $1999. (Email to get this price). Called the sales and ordered it. Salesman asked me if I need anything else. I ordered tiffen UV filter and couple of tapes. The tiffen UV filter is $10 and 2 tapes $8 and shipping via ground for $21 the total cost of my order was around $2040. Just $40 more than the "best deal" I never got.
I never got any preasure from the sales (gentle)man to buy anything. What a wonderful service.
The best part is that returns within 7 days will not be charged restocking fee. Great customer service. BH even told me how many PDX10s they got in stock. No wonder the best wins all the time. After dealing with BH sales and order confirmiration depts, I felt like my camcorder is already in my hand. I know that if I tried harder I could have saved $100 or more. Well, atleast I am certain that I am buying a good product from a good vendor and I am willing to pay that extra $100 for the satisfaction and the honor of doing business with the good people.
I still believe that every one deserve a second chance but not miilion chances for these crooks shops to thrive on weak and uneducated customers.
Dear fellow members, next time when you shop always remember If a deal sounds too good to be true... yes... you guessed it.
Despite of all the negative fdbk I wanted to give another chance to NY based crook shops. Here is a brief history;
1) Camera Express: Confirmed the price 1669 + Acces 269 + 120 Shipping (?). 30 min. later someone called to confirm(?) my order and demanded to buy access with pdx10 totalling $3,500. He harrassed me until I told him to cancel my order.
2) Digial Experts: Cut a deal with the salesman for $2000 incl. ground shipping and one filter ($19). Same day shipping called to say that they are shipping my order. Next business day called to get the tracking and I was told, my order wasn't shipped because of an unexpected problem(?) and and I was transferred to the manager(?) to hear that the camcorder is back ordered and it will take 4-6 weeks or more hinting me to bail out.
3) ???? Digital: As expected web order followed by a phone call to verify whether I am interested to buy access. at a rip off price (regular $19 UV filter for $99).
I tried atleast couple of other places before bailing out.
When I am dealing with these NY shops, I felt like that all these salesmen work for the same shop and speak in the same tone.
They even doing business under different names.
Today Tuesday, just before leaving from work I checked BH Photo site once again and there it is ...PDX10 IN STOCK for $1999. (Email to get this price). Called the sales and ordered it. Salesman asked me if I need anything else. I ordered tiffen UV filter and couple of tapes. The tiffen UV filter is $10 and 2 tapes $8 and shipping via ground for $21 the total cost of my order was around $2040. Just $40 more than the "best deal" I never got.
I never got any preasure from the sales (gentle)man to buy anything. What a wonderful service.
The best part is that returns within 7 days will not be charged restocking fee. Great customer service. BH even told me how many PDX10s they got in stock. No wonder the best wins all the time. After dealing with BH sales and order confirmiration depts, I felt like my camcorder is already in my hand. I know that if I tried harder I could have saved $100 or more. Well, atleast I am certain that I am buying a good product from a good vendor and I am willing to pay that extra $100 for the satisfaction and the honor of doing business with the good people.
I still believe that every one deserve a second chance but not miilion chances for these crooks shops to thrive on weak and uneducated customers.
Dear fellow members, next time when you shop always remember If a deal sounds too good to be true... yes... you guessed it.