Graham, do you get any notifications now?
I still do not get anything at all.

Graham, do you get any notifications now?
I still do not get anything at all.

Hi Trond! Yes, I just got your one above! Asking if . . . !

G

Hmm, I did not get any notification about your post here.
But that you got one, it gives hope that Chris is on the right track here, and that he will have it all fixed soon.

Perhaps you guys can help me to properly diagnose the problem. Can you please switch to the daily email notification option, and tell me whether or not that one's working? Thanks in advance,

What I've found myself is since the return email address isn't valid that the spam filter for most email services will reject the email. I changed my settings on my earthlink filter and had all the spam put into a folder and just as I thought, all the notification emails from the board are going there. The problem is that since its not a valid email address I can't add it to my address book so it comes through the filter.

Looks like you are going to have to change the return email address to something that at least looks valid or some of us will never get notifications again.

Haven't gotten any notifications, either. Fortunately, I usually browse the New Posts list, so I haven't missed anything I've subscribed to. Been that way for a week or so now.

Martin

What I've found myself is since the return email address isn't valid that the spam filter for most email services will reject the email.

But why would it do that after (in my case) something like five years of being OK? Pretty convinced this is a problem with the BB or SQL database or the like. (OK, waaaay over my head now! Chris and co will get it sorted no doubt.)

Out of interest, what BBS is used here?

I was using PHPbb for a couple of years when I was running the music video forum NDIVIDZ but since my hosting provider went belly up and the domain name got lost forever that all went to the wall, sadly. When I was building a clients only area for my website I came across SMF. Much easier to use (whether it's robust enough for a forum of this scale I don't know). Rambling now. Time for bed.

The problem is with the return address for the board here is invalid. The return address the board used was - <chris@dvinfo.net> and now it is <chris@hardy2>.

You can see that the current email address is not valid. Until this address is changed to a valid address many of us will have problems receiving notifications.

Chris

Ian’s story sounds much like mine (although I have no idea what BB or SQL means). :)

I’ve used msn.com since I joined this board and always received notifications. About a year ago I stopped receiving them, so last April I changed my profile here to use my gmail address. Notifications came there just fine, but though other email sent to the gmail address routed through to my msn account, the notifications did not (nor did emails sent by Chris).

As if by magic ;) for the past two weeks or so msn now allows DV Info notifications to be routed through from the gmail account. I didn’t touch any settings so am left to assume msn is behind the curtain making changes--for better or worse. I’ve decided it’s not the site, but the ISP.

Don’t know if that helps or makes no difference in solving this puzzle, but there it is, just in case.

I got "New Posts" yesterday, when I clicked on it. Now it is failing again.

Got notifications. Got this one, I suppose prior to "New Posts" failing again. I have a 4-way "forum" notification that came in just after Midnight GMT.

I suppose it is the "New Posts" button that is failing AND Intermittent too?

Grazie

The problem is with the return address for the board here is invalid. The return address the board used was - <chris@dvinfo.net> and now it is <chris@hardy2>.

Ah, that seems to make sense, thanks Chris (if it is that simple, I wonder why it hasn't been resolved yet or why it's intermittent in some people's experience, or why some people have had the issue for weeks while others, even regular posters like Grazie, are only noticing it now? The joys of technology . . .)

Lorinda, fyi - BB = bulletin board; SQL (Structured Query Language) = a standard interactive and programming language for getting information from and updating a database (someone else's definition, too clever for me).

. .and I now got immediate email notification of the previous post from "Ian Stark".

Grazie

But "New Posts" button still is not working.

Grazie

The "New Posts" works fine for me. Never had any problems with that one.

But still, I haven´t received any notifications in weeks.

The "New Posts" works fine for me. Never had any problems with that one.

But still, I haven´t received any notifications in weeks.

And again, Trond, got yours like a "Bullet"!

You sent : 08:14 AM

In my email notifs: 08:14 AM

The "New Posts" button has been working up till about 2 days back now? Yeah, about then?

Grazie

Grazie, good morning. Try the Controls button. That should give you a list of all the threads you are subscribed to that have responses. I prefer that to the New Posts button, personally.

Ian . . .

The "New Posts" button has been working up till about 2 days back now? Yeah, about then?

Grazie
I just checked again, and the "New Posts" button works fine here.


CHRIS:
If there is anything I/we can do to help you testing/checking for solutions, please let us know.

Grazie, good morning. Try the Controls button. That should give you a list of all the threads you are subscribed to that have responses. I prefer that to the New Posts button, personally.

Ian . . .

As I mentioned, I am getting my subscription responses met.

"Personally" the "New Posts" button allows me to be more eclectic in my trawling of this great site; democratic in my interest of all things DV and spotlights areas that I hadn't even considered before.

This way I will have absolutely NO IDEA in what I am reading, and for this, and this reason alone, it does stretch me and forces me to read and research further.

Grazie

Sorry, Grazie, I read it that your notifications were up and down.

"In the past 24 hours I just started having this trouble"; "Ah - HUH! - Back working again".

The New Posts button is full of interesting surprises, certainly. Unfortunately (actually, make that fortunately) I am working flat out at the moment and don't have the luxury of being able to graze (no pun intended!).

I am working flat out at the moment and don't have the luxury of being able to graze (no pun intended!).

Good for you! I've never ever done "flat out". I'm FAR too lazy!

Grazie

He he he . . . I have nine hours on a plane tomorrow and my plan is to do NOTHING except enjoy Virgin's hospitality - everything work related will be in hold luggage!

. . and, as I said:Today 08:06 AM: the "New Posts" button is not repsonding.

Grazie

Whether or not you get notifications depends on how your ISP is filtering SPAM. Earthlink has very aggressive filters and one of the criteria for passing the note on to the user is the return email address must be valid and it must NOT be on one of the blacklisted domains known to be spam servers. This is not something that any user can change so those of us using earthlink will never be able to get notifications if we have the spam filter turned on. In my case it filters out about 50 messages a day so turning it off isn't an option. The down side of having the same email address for more than 10 years.

For other ISPs you may or may not get messages. Depends on how the filtering is done. I can only speak for the ISPs that I'm familiar with.

Chris, another forum (named Tweaktown) uses what appears to be the same program for their site that is used here, and their email notification is on the fritz also. I don't know if this is related to us or not, but I thought I would throw that out in case there could be a connection.

it tags the response has changed and this solicits spam filters to engage, interesting that people from all over the world, with different ISPs (myself inclusive) have had no responses for at least a month now, and yet recieved them previously without a problem??

Sorry for possibly stating what seems to be obvious, the email response I find very handy as sometimes you occassionally forray into another thread that's not usual and post, and you forget you posted and therefore never reply to a counter post as you have no idea another question has been fired your way.

I'm sure your onto it anyway Chris, and it's the only glitch with this otherwise perfect forum which you've hosted so well for some time now.

thanks for you hard work

regards

Adam

Hi,

No notification here.

Whether or not you get notifications depends on how your ISP is filtering SPAM.

Chris, what you say may be true for some, but my ISP is not my e-mail provider. In my case I have received e-mail notifications for well over a year at my yahoo business account and suddenly it no longer worked.

The problem is with the return address for the board here is invalid. The return address the board used was - <chris@dvinfo.net> and now it is <chris@hardy2>. Now *that* is very strange. Thanks for pointing this out... could be an important clue.

Chris, another forum (named Tweaktown) uses what appears to be the same program for their site that is used here, and their email notification is on the fritz also. I don't know if this is related to us or not, but I thought I would throw that out in case there could be a connection.Jeff, good to know, misery loves company. Could be a broader problem with the forum software itself (vBulletin). We'll try a forum software update first -- the process usually doesn't require much downtime; usually it's less than an hour. One way or the other, we'll get this resolved -- thanks for hanging in there fellows,

Chris? Do you think this is "linked" to me NOT getting the "New Posts" Button to work?

I am getting Forum notifications through to my email.

Grazie

Grazie, to be honest I have no idea what's going on. But then I don't even remember breakfast.

Can y'all please clear cookies and test drive it now, as we've just updated the forum software...

Keep your fingers crossed,

No change here. The return email is still an invalid address. (chris@hardy2)

Thanks Chris, that's helpful -- we're still chipping away at it,

Can y'all please clear cookies and test drive it now, as we've just updated the forum software...

Keep your fingers crossed,
Chris, I've done that, and still no notifications at all.
By the way, I got 3 notifications a few days ago, but that's all.

got one 45 mins ago after weeks with nothing ... so something's happening ...


Dear Dave Stern,

You are subscribed to the thread "Awesome news for canon users" by Evan C. King,
there have been 4 post(s) to this thread, the last poster was Monday Isa.
http://www.dvinfo.net/conf/canon-xh-series-hdv-camcorders/116520-awesome-news-canon-users.html

These following posts were made to the thread:
************

http://www.dvinfo.net/conf/canon-xh-series-hdv-camcorders/116520-awesome-news-canon-users-post965796.html#post965796
Posted by: Hubert Duijzer
On: November 19th, 2008 05:47 AM
<snip>

Thanks Chris, that's helpful -- we're still chipping away at it,

Looks like you've got it fixed. The email is now the same as it was.

Everyone should be able to get notifications again.

Good job Chris H.!

After almost a month, I got two notifications today at 7PM.

Thanks Chris! Is it safe to switch back to "instant notification"?

It took us a while to find a celestial virgin to sacrifice. Texas, you know...

Thanks a bunch for sussing this thing out, Jenn... I was beginning to lose some hair...

Still nothing for me.

It took us a while to find a celestial virgin to sacrifice. Texas, you know...
Hmmm... I thought this place was politics and religion free... I suppose it's fine if the young girl was *digital*, hehehe...

It has been definitely a good time for me... by far my most popular post.

Who says it's a girl... heh heh heh.

Anyone still not getting notices, besides Jeff H.?

Thanks a bunch for sussing this thing out, Jeff...
Hmm, not sure you fixed it yet, Chris.
I still don't get any notifications at all. Not for this thread, and not for any of the other threads I subscribe to.

Sorry Chris, add me to the list of 'still not getting any' (so to speak).

Jenn was in the middle of getting rid of all the "hardy2" email, and she's also reconfiguring the server, so I don't think we're through with all of this just yet. But she's on it though.

I think I'm not getting anything.

There are multiple issues here, one of which is that some mail hosts, specifically 1&1, just don't like us. Unfortunately from our end there's not a ton I can do. If you host mail there you could try contacting their customer service, but I've done all the white-listing and non-spam verification I can do from this side.

I've made a few more tweaks that may help things. Unfortunately someone keeps flagging messages from the boards as spam, which gets us put onto spam host blacklists. I've rerouted outgoing email so it may have a better shot at life, we'll see what happens.

I'm getting some! Thanks Jenn and Chris for your efforts.

Just got my first one in a long while. Thanks, you guys!

Got my first one also!

got one just now on aol, ironically enough on this thread ("no noification" update).. but I think I am subsribed to other threads that are updating but don't have msgs for those .. will have to check my subscription status to those threads..