Deniz Ahmet
March 28th, 2008, 06:34 AM
We Would All Love Some Sort Of Road Map Of Upcoming Features For Your Products. Is It Really Not Possible To Share This Info?
Also, I Think The Cineform Website Needs A Major Update - It's Very Dated Looking And Not Well Organised/text Heavy.
Thank You - Just Expressing Some Views.
David Newman
March 28th, 2008, 09:20 AM
We keep offering users to help us with a web page overhaul in exchange for software licenses. We are just so busy we can't spend a moment fixing it ourselves.
David Taylor
March 28th, 2008, 01:44 PM
...but hopefully sometime post NAB we'll free up some time for this.... We realize it looks dated and has too much text.
Richard Leadbetter
March 29th, 2008, 02:32 AM
I've found a couple of problems inherent in producing 'road maps'. First of all, while it's great for converts to your product to look ahead to new features, it sends the message to potential customers that the product that's out there now isn't complete in some way. Or worse still, they won't part with their money until the pet feature they want is supported.
Secondly, the nature of product development is that you're pretty much always behind schedule.
David Newman
March 29th, 2008, 09:46 AM
Thirdy, some of the best ideas where never scheduled, we did them when the come up.
Deniz Ahmet
March 31st, 2008, 07:05 AM
I think its competitive to detail at least short term roadmaps to customers. Clearly Cineform have a business model that relies on existing users upgrading to new versions of their software, so a customer needs to consider if a particular function is going to happen during their current version number. For example, Aspect V5 - what if Blackmagic timeline monitoring doesn't happen until V6 - that's an additional upgrade cost to consider.
So all I'm saying is that for point updates at least, a rough road map would be good customer practice.
David Newman
March 31st, 2008, 09:08 AM
No need for short term road maps, as we offer free upgrades to those purchasing within 90 days of the new release.