View Full Version : QT component dead after QT update (Mac)?


Andreas Nistler
January 28th, 2008, 04:17 AM
Updated Quicktime to 7.4, now there's no finder preview of .TOD-files, QT can't open them and Final Cut Pro quits when trying to import a .TOD-file.
Worked before. Does anyone have the same problem?

Mac Pro 8-core, FCP 5.1.4, OS 10.4.11, QT 7.4

Thanks in advance!

Steve Mullen
January 28th, 2008, 02:32 PM
Updated Quicktime to 7.4, now there's no finder preview of .TOD-files, QT can't open them and Final Cut Pro quits when trying to import a .TOD-file.
Worked before. Does anyone have the same problem?

Mac Pro 8-core, FCP 5.1.4, OS 10.4.11, QT 7.4

Thanks in advance!

QT 7.4 has broken almost every type of editing software.

Marco Wagner
January 28th, 2008, 04:49 PM
Yeah apparently QT7.4's DRM has struck, leaving many unable to open Adobe projects at all!!!!


See here
http://www.theregister.co.uk/2008/01/26/quicktime_drm_cripples_adobe_programs/

Wayne Avanson
March 1st, 2008, 12:54 PM
Yup same here, used to preview TOC files, now doesn't. Annoying.

Steve Mullen
March 1st, 2008, 10:37 PM
Yup same here, used to preview TOC files, now doesn't. Annoying.

You can use Pacifist to roll-back to 7.3. Just google your problem.

Andreas Nistler
March 2nd, 2008, 05:07 AM
You can use Pacifist to roll-back to 7.3. Just google your problem.

Switched back to QT 7.3.1 via Pacifist and everything's fine again.

Andreas Nistler
April 3rd, 2008, 08:49 AM
QT 7.4.5 - did anyone try?

David Carter
April 5th, 2008, 05:52 PM
I tried it, it doesnt work.

I just got my HD7, this is becomeing a BIG headache.

BTW my HD7 was second hand and came without a software disc, anyone got a spare?

DOWNLOADED PACIFIST IT HERE BTW http://osx.iusethis.com/app/pacifist

With QT 7.3 loaded I still cant open any of the files. Is there something on the software disc that I must have to make this work? i'm convinced there is...

Chris Leong
April 5th, 2008, 06:28 PM
Yeah.
You'll have to go up to 7.4.1, since 7.4 really was a problem.

Plus you'll have to watch your ProApp and other toolkit updates as well -- not everything will play until those are installed too.

Basically you'll have to Update, restart, Update, restart, Update restart until Update says your computer won't Update no more...

Just went through the whole big headache, several times (I have 3 Macs at home and 12 at work).

In a nutshell, if you're on OS 10.4 then it has to be 10.4.11 and QT 7.3.1
If you're 10.5 then 10.5.2 and QT 7.4.1.

And then you go from there. (i.e. there may be other things to fix, but unless you start where I just said, nothing will work).

HTH
YMMV
Cheers
Chris

David Carter
April 5th, 2008, 06:44 PM
Honestly... I HAVE HAD BETTER DAYS. This has been really really time consuming and still not resolved.

I have OSX 10.4.11 running and QT 7.3.1 - You have at least given me some clues as to where to go from here but its all a bit shaky for my liking... thanks for your help though.

If this doesnt resolve for me very soon, I'll be selling on my HD7. May sound extreme but I have issues enough with having to convert files in the first place. I knew it was going to be more involved in regard to workflow but had NO IDEA it would be this difficult to even get started. Frankly, at this time 1.15 in the morning after a day of messing about on forums, internet pages on the matter and the all but useless JVC website, I wish I'd bought the Sony SR11 I had my eye on instead. Doh!

Chris Leong
April 5th, 2008, 07:08 PM
David
Several things you can try -

use iMovie and see if that program sees it. I've loaded feature films into iMovie and out again in frustration before...

Download and try the VLC Media Player. It's free and it will give you a good idea as to where your system stands. VLC usually plays where others fear to tread.

Also MPEG Streamclip is another free utility that should view and convert your files.

If neither of those work then I agree with you. Pitch the darned thing!

(ps/ It takes an average of two days to get this stuff going properly, and that's when you know what you're doing... :-)

Cheers
Chris

David Carter
April 5th, 2008, 07:14 PM
Hi Chris, I use streamclip quite often as I have to convert files from my pc. Its not accepting them either.

Incidentally I can play them on my pc but not edit them. It is so hard without the basic software package to see whats wrong in all of this, but I will follow your two leads. I have bought additional kit for the HD7 which hasnt even arrived yet but really will sell it on in a day or so if this doesnt resolve. JVC are to blame in this matter. To shut out mac users in this way is baffling.

Andreas Nistler
April 6th, 2008, 02:17 AM
JVC has released a patch for the Everio Quicktime component: http://www2.cli.co.jp/products/ne/update_qtc_for_gzhd7/qtc3e_update.htm
Works on my system (Mac Pro 8-core, 10.4.11, QT 7.4.5). Also works on a PPC Quad.

David Carter
April 6th, 2008, 04:06 AM
thanks Andreas, I can see the problem is that I dont have the original software as that plug in targets "QuickTime Component for Everio bundled with Everio". that I don't have and am endeavouring to get. I bought the cam second hand and the seller didnt provide it. JVC don't open on the weekends so cant get it from them just yet. None of my appeals online have turned one up (thought it would have been an available download)
anyway i'll write an update when I get that. For now, I will give up. it'll be mid week before i can get a replacement disc.

Steve Mullen
April 6th, 2008, 06:26 PM
... but I have issues enough with having to convert files in the first place.

If you will edit with iMovie 08 -- you no longer need to convert files with MPEG Streamclip!

That's why I wrote the my iMovie 08 Guide. No more long hours of conversion where MPEG is transcoded to AIC! No huge files!!!

It's too bad the information on using MPEG Streamclip is everywhere and everyone still believes it is true.

Chris Leong
April 6th, 2008, 06:35 PM
Thanks for that, Steve.
Obviously I'm not using iMovie 08!
But seriously, MPEG is great for doing lots of other conversions, not the least of which is its batch handling capabilities - and its price!
Cheers
Chris

David Carter
April 7th, 2008, 04:34 AM
I spoke to JVC customer service there and they say that the quicktime solution will be available from their HD7 support page as a download within the next day or so.

I dont have imovie 08 either and use final cut pro which should be able to handle anything. Just not this JVC codec it would seem. I dont want to outlay cash on another software package like that unless I absolutely have to.

Anyway I'm still looking for a copy of the original software disc anyone want to SELL me a copy? I have paypal so can offer incentive, and have had no luck with my appeals so far. JVC will not supply a copy.

Kaushik Parmar
April 7th, 2008, 09:31 AM
I JVC will not supply a copy.

It is unfortunate JVC will not give you software CD-ROM, I wish I could be around you and would have given mine CD-ROM. You are too far from me otherwise I would have sent you CD-ROM to you.

I am telling you again why don't you buy CyberLink's "PowerDirector 6" which allows you to convert .tpd files in to .mpeg files.

Here is link: http://www.cyberlink.com/multi/products/main_4_ENU.html

Kaushik

Eleanor Duffin
April 8th, 2008, 07:49 AM
I know Steve Mullen will probably want to slap me with his ruler and tell me to look as his post on not using QT with the camera but.....
I just bought it a week ago and its stressing me out a bit. I rolled back to QT Pro 7.3.1 and installed the plug in but when I try to view the TOD file with QT it seems to be dropping frames???? It skips and jumps about. It seems to work fine when I view it in VLC. I want to update and try QT 7.4 with the new patch that someone posted earlier but I'm scared I'll have to do a roll back again and it wasnt easy last time, although that little pacifist program is lovely. I'm hoping to work with FCP to edit as its the soft ware I know best.

Mac spec

Model Name: PowerBook G4 15"
Model Identifier: PowerBook5,4
Processor Name: PowerPC G4 (1.1)
Processor Speed: 1.33 GHz
Number Of CPUs: 1
L2 Cache (per CPU): 512 KB
Memory: 1.25 GB
Bus Speed: 167 MHz
System Version: Mac OS X 10.5
Kernel Version: Darwin 9.0.0

Wayne Avanson
April 10th, 2008, 04:18 PM
David,

If you send me your address, I'll copy you the disc that came with my HD7 and post it to you, no problem.

wayne.avanson@zen.co.uk

I have rolled back my quicktime to 7.3.1 on a four year old G5 running 10.4.11
It is a little jrky sometimes but I put tha down to the G5 struggling to keep up. On my Intel MacBook Pro, TOD files into Quicktime seems to work smoothly enough. Have just downloaded the latest patch and will take one of my macs to QT 7.4 again to see if the patch works OK.


Cheers

Avey

Marc Colyer
April 10th, 2008, 06:44 PM
JVC's latest patch for the Quicktime plugin for 7.4 works fine. Plus ...get Steve Mullen's book. It will make such a difference to your importing process into iMovie 08 you'll not stop praising him.

Wayne Avanson
April 15th, 2008, 03:21 PM
I've just tried the new patch on 7.4 QT and at first it didn't work. …then I restarted…

DOH

Works fine now.
I'll upgrade the QT on the old G5 now too. Excellent.


Wayne

David Carter
April 17th, 2008, 03:34 AM
Thanks to the guys that helped me get a copy of the disk! Very much appreciated! Sorry I've not got back to you but I ran out of time on this problem last week. Will be reattempting to get my footage off and edited later on today!

Eleanor Duffin
April 17th, 2008, 05:39 AM
Because my computer is old, its not compatible with imovie 08 so I have to use imovieHD. My TOD footage when viewed in QT 7.4 (I upgraded and downloaded the patch and is working fine) skips about and doesn't play smoothly. I really want to bring the footage into edit in FCP of which my version is 4.5. Today I manage to import my TOD file into imovie HD by just using file import. I was surprised this worked as I've only seen explanations of how to import into imovie using the iLink cable. By importing the TOD file rather than capturing using the iLink is the file less compressed?

Steve Mullen
April 17th, 2008, 07:29 PM
Yes -- iMovie 06 imports TOD fine. But, there is a big BUT.

During import TOD is converted to AIC which expands the file about 3X and takes a looong time.

With iMovie 08 -- there is no conversion to another codec.

Are you sure you can't use 08?

Eleanor Duffin
April 18th, 2008, 09:31 AM
Thanks Steve

Nope cant use iMovie '08 as it requires a G5 or Intel processor. mine is a G4 and power pc. i love the camera and just want to get the best quality i can get for the moment till i upgrade. it might be a while before this happens though! till then i'll be still jumping through hoops .