Purchased an HD200 a few weeks ago and found the the Ch.2 audio is DOA.
I've sent 2 emails 'requesting support' and left a message at the extension that picks up for info on 'the perfecr experience" and the only thing I've gotten is the sound of crickets.
and it's not the first time, I had a simple question about the Anton promo and sent emails to three different people ( regional & district ) and nada.

and before it's asked, no, I haven't tried calling the dealer ( B&H ) yet
any helpful suggestions?

Run, don't walk to this thread:

http://www.dvinfo.net/conf/showthread.php?t=73190

You *must* get your dealer involved immediately.

Thanks Chris
--it's going back to B & H many thanks to them !!


as far as the number in the other thread, that's what I was calling, seems more like a general info phone tree than a support number.