View Full Version : V1 Limitations
Francis Alexandrino November 26th, 2007, 04:28 PM I would recommend you take a look at our wide angle attachments for the V1U. The .65x is our most popular as it will give you a 35% wider field of view with full zooming capabilities. Below is a link to all of our accessory lenses for the V1U.
http://www.schneideroptics.com/century/dv/hvr-v1u/hvr-v1u.htm
Ryan Avery
Regional Sales Representative
Schneider Optics
I have and love this lens. My only concern is the bayonet system. It is great, easy to operate, but i have other camera with the same 62mm diameter filter. I cant use the wide converter because of the bayonet system. But it is a problem to me.
Twice days ago i did compare a generic .45 x and my century .65 x. It is incredible but the .65 was wider than .45x.
Ryan Avery November 26th, 2007, 04:41 PM I have and love this lens. My only concern is the bayonet system. It is great, easy to operate, but i have other 62mm diameter filter camera. I cant use the wide converter. But it is a problem to me.
Twice days ago i did compare a generic 4.5 x and my century 6.5 x. It is incredible but the 6.5 was wider than 4.5x.
The only down side to the Bayonet mount is the universality of it. We offer a .8x which you can use a step ring to make it a 62mm. The only issue with this is that it wears on the threads like all other adapters out there and isn't really designed specifically for the camera like the .65x.
http://www.schneideroptics.com/ecommerce/CatalogItemDetail.aspx?CID=1075&IID=2974
As to why the .45x from another manufacturer appears narrower than our .65x is interesting. It should be wider but magnification isn't the only determining factor as to wideness of a lens. There is also the degrees of field of view. I have seen .4x lenses that had only a 70 degree field of view, very narrow. Where as our .5x's can have up to 100 degrees field of view. It depends on barrel distortion.
Ryan Avery
Regional Sales Representative
Schneider Optics
Leslie Wand November 26th, 2007, 05:23 PM What do you mean by locked levels?
well covered somewhere in this forum - briefly:
if you have one mic and choose to send it to ch 1 and 2 (via the switch), there is no options other than auto or manual for the signal. ie. you CANNOT set ch 1 to auto and seperate ch 2 to a manual level - you can do thia on every other 'pro' model from the 150 up.
leslie
Chris Hurd November 26th, 2007, 09:41 PM I v tested a Z1U and didnt notice any jump. And, please, trust in my ability to easy detect the jump. Is it normal or a defect? thats the question.
It is NORMAL. It is NOT a defect.
This is covered in the operator's manual under SteadyShot: "set to OFF when using a tripod."
If it was a defect then it certainly would not be mentioned in the manual.
There is a reason why some people notice it and some do not -- this is because the OIS jump happens when the SteadyShot Type is set to HARD. If the SteadyShot Type is set to Standard or Soft then the jump will not be as obvious or it may not happen at all.
This is the same for the Z1 as well as the V1 -- if somebody says they do not see an OIS jump from a tripod, it's probably because they do not have HARD selected as the SteadyShot Type. Or as I mentioned above, they might have a lightweight tripod that is not very sturdy or a strong breeze on the camera might also affect it.
But it is important to realize that there are different OIS settings for the V1 and Z1, and the choice of setting will affect the degree of jump when shooting from a tripod. As the manual recommends, it's always a good idea to simply turn off OIS when shooting from a tripod anyway.
There is nothing wrong with your camera.
Steven Thomas November 26th, 2007, 09:53 PM OIS bumps and jumps have been a frequent topic of discussion here ever since I started this site back in 2001. An OIS bump (or jump, whatever you want to call it) occurs at the end of a zoom and the end of a pan or tilt. The greater the focal length (that is, the more telephoto the zoom), the bigger the jump appears.
You must understand that the objective of OIS is to dampen any slight unwanted movements that occur when holding the camera by hand (and it works only when you are doing your best to hold the camera as steadily as possible to begin with). The best OIS mechanisms are designed to compensate for a particular range of frequencies, such as the blood coursing through the veins of your hands and the motion your chest and shoulders make when you inhale and exhale normally. In some cases the frequency range is broad enough to compensate for the normal vibrations felt in an automobile when driving down a smooth road (such as Canon's "Super Range" VAP for instance).
When the camera is mounted on a tripod, there is no unwanted motion for OIS to fight... therefore the only motion it can compensate for is intended motion, such as a deliberate pan or zoom. OIS tries hard to counteract this motion and this is the cause of the jump at the end of a pan or zoom. OIS is simply trying to do its job, but the only motion it can attempt to "correct" on a tripod is that motion which you wanted in the first place -- and as a result it is working against you in that particular circumstance. That's why the manual says "turn off OIS when shooting from a tripod." That's why we say it too.
In situations where the tripod is outdoors in the wind, or if the tripod is lightweight and not very sturdy, or if it is a monopod, then usually you will not see an OIS bump in those conditions. Also some Sony camcorders offer various degrees of OIS effectiveness via menu selection, and the softer ones won't show a bump while the hard setting will. And a lower-grade OIS mechanism might not show it at all because it wasn't very effective in the first place.
I don't believe I've read a better explaination of OIS and its use. Thanks Chris.
Francis Alexandrino November 26th, 2007, 10:33 PM Well, i got it.
But how do you explain my test with z1, in which no jump occur, even on hard setting? I put my V1 and Z1 side by side and did the same movements.
How could a professional cameraman, who knows about this concern, have never noticed the jumps in his V1 cameras?
And my user manual tell me to use steady all the time, even on tripod. Only on hard set you should turn it off, they say. My camera, as i said, jumps at all settings and i did not notice no difference between hard and soft settings in terms of image jumps.
I think, maybe, we might not talking about the same problem and i almost convinced that i have a defective camera.
You probably will say: well, go ahead, try to fix it and be happy.
But i think the problem is not so easy and i m sure that it is not only my camera problem. Maybe this OIS system is not stable and has different behaviors in each camera. The fact is: many cameras dont show these jumps, like the z1 tested. And i m not sure that sony will fix my unit. That s because i still discuss this issue. Sorry if i bother anyone.
Chris Medico November 26th, 2007, 10:56 PM Well, i got it.
But how do you explain my test with z1, in which no jump occur, even on hard setting? I put my V1 and Z1 side by side and did the same movements.
But i think the problem is not so easy and i m sure that it is not only my camera problem. Maybe this OIS system is not stable and has different behaviors in each camera. The fact is: many cameras dont show these jumps, like the z1 tested. And i m not sure that sony will fix my unit. That s because i still discuss this issue. Sorry if i bother anyone.
I think a contributing factor is due to the 20x lens on the V1. If you have a shorter lens on the camera, shake is less apparent and the OIS does not have to be as aggressive. With this very long 20x lens on the camera the OIS must be tuned for more movement and when it recovers it has more jump. This could be why the Z1 and the V1 act differently. This is only an educated guess on my part but I think its plausible.
Marcus Marchesseault November 26th, 2007, 11:03 PM The best thing to do is put up a video of an example of the issue. I have seen the OIS jump on other cameras and don't consider the OIS to be problematic on my V1. Show it to us and we can judge if it is normal. If it is a problem, you may need to prove to Sony you have a faulty camera so you need to shoot a test video anyway.
Francis Alexandrino November 26th, 2007, 11:07 PM how could i do that? Is there any link? I d like so much.
Chris Medico November 26th, 2007, 11:10 PM how could i do that? I d like so much.
Go to www.blip.tv and open a free account. Upload a video and post the link to it here on the forum. We would be happy to take a look at it.
Chris Hurd November 26th, 2007, 11:20 PM And my user manual tell me to use steady all the time, even on tripod. Page 63 under SteadyShot:
"Set On/Off to OFF when using a tripod..."
Heath McKnight November 26th, 2007, 11:27 PM Though not as bad as my old Canon XL1, when I leave the steadishot on while the V1u (or any camera) is on a tripod, I get weird "waves" in my video. Because it's trying to stabilize something that is already stable.
(And if you're video is shaky, and you're on Final Cut Pro 6, try Smoothcam.)
heath
Francis Alexandrino November 26th, 2007, 11:34 PM Yes it is there. Sorry.
But they dont say "jump. In my opinion, if my problem is normal - and you all will see when i ulpload an image - , they had to put: CAUTION your unit is not defective, the image jumps, shakes, dance, moves their bones, but it is normal.
Tom Hardwick November 27th, 2007, 02:07 AM Although Chris Hurd is adamant that your camera isn't faulty I find his confidence-from-afar difficult to accept. I rather like Chris Medico's thinking out the box, where he suggests that the longer zoom on the V1 means the settings (hard, normal etc) can be positioned at different levels as against the Z1 - which has far less telephoto reach.
Of course there's the possibility that Francis' camera has a fault, as all our cameras are a huge conglomeration of moving mechanical parts. To suggest that Francis' car is also perfect and normal because he kangaroo-hops it away from rest ignores the fact that the clutch may be the only faulty part.
I do like Chris H's explanation of the Steadyshot principle and agree with every word he says. I can't side with Heath though, as Sony's OIS (not sure about Canon's interpretation as they add EIS to the OIS on the XL series) is simply waiting for input (i.e. camera movement) to start the OIS lenses moving. The 'wierd waves' are much more likely to be caused by electromagnetic interference - much discussed here.
Francis, painful as it is, I do believe your V1 to be faulty. With the huge nombers sold and the vastly intricate electro-mechanical construction of the beast, some parts of some cameras will indeed fail. It's the law of the land.
tom.
Chris Hurd November 27th, 2007, 07:11 AM I rather like Chris Medico's thinking out the box, where he suggests that the longer zoom on the V1 means the settings (hard, normal etc) can be positioned at different levels as against the Z1 - which has far less telephoto reach.Fully agreed on that point.
I say let's see some footage. I know an OIS jump when I see one and if Francis can show us some video then we'll all have a much more clear idea of his particular issue.
Francis Alexandrino November 27th, 2007, 01:19 PM Well, the images jumps link.
http://francisalexandrino.blip.tv/
there are lots of takes, in many conditions, with all steady levels
thanks
Piotr Wozniacki November 27th, 2007, 01:59 PM Francis,
As I said before: my V1E never shows this sort of jumps - no matter which OIS setting is on. On the other hand, we could look at it from the opposite viewpoint: perhaps my camera's OIS is not that "efficient" as yours, and this is the reason I really do not have to turn it off when on tripod?
Francis Alexandrino November 27th, 2007, 02:27 PM i dont think so
Tom Hardwick November 27th, 2007, 02:30 PM So that little 'glurp' at the end of each shot where the image 'bounces back' was captured on tape after the camera had come to a complete stop Francis? Never seen anything like it on any of my seven Sony cameras - all with SSSS OIS, 3 with VAP and the remainder with vibrating internal elements.
It's quite unacceptable in my view, and the camera should simply be swapped out for a correctly working one. Here in the UK the Silver service warrenty wouldn't argue, they'd sure as hell want your camera for R & D appraisal.
tom.
Francis Alexandrino November 27th, 2007, 02:48 PM So that little 'glurp' at the end of each shot where the image 'bounces back' was captured on tape after the camera had come to a complete stop Francis?
tom.
Yes it was. i agree with you. I ll need to return to B&H etc etc. I think it is unacceptable. I expend lots of money to buy a defective unit and now i will have to pray and find a way to fix it in USA.
Chris Hurd November 27th, 2007, 04:32 PM Sorry to disagree with Tom, but in my opinion the end-of-shot "bumps" in these clips are consistent with similar OIS bumps that I've seen before. I'll admit to having little experience with the Sony line, but am very familiar with this sort of thing on the Canon side and honestly it looks just as I expected it would for having OIS switched on at the tripod.
As for the handheld shots, image stabilization can work against you if the camera is held very steady. With a good handholding technique, stabilization may not even be necessary. I would avoid the "hard" setting for SteadyShot in any case.
Having said that, I fully support Francis in his decision to return the camera but I'm not very optimistic about a replacement showing any difference -- but it's definitely worth a try. I still think the best solution is to simply do as the manual suggests by turning OIS off when shooting from a tripod.
If Francis is committed to avoiding Sony in the future, then my advice for him is to avoid Canon as well, because those who insist on using OIS from a tripod despite the warnings not to, will find the end-of-shot "bumps" just as annoying with any Canon camcorder (and no it is not a defect, for the reasons I've explained in detail previously).
Francis Alexandrino November 27th, 2007, 04:41 PM i m so confused
Ian Campbell November 27th, 2007, 05:29 PM Hi, Francis . . .
I have two HVR-V1U's, and I haven't seen this "bump" issue you have with your cam and its OIS system.
I DO however have a similar problem with a couple of HDR-HC1 camcorders. The bump or shimmer problem only occurs with the HC1's when the shutter speed is 1/60th or or less. At higher shutter speeds the EIS works very smoothly. I am planning to take the cameras in for service, but I'm not certain there is much that can be done.
Try shooting the same test(s) with a high shutter speed -- 1/100th or 1/125th, for example. I'd be curious to see if the "bumps" are still persist when going to a higher shutter speed. I like to always shoot at 1/60th, so the issue with the HCI's is a real problem for me. Even through both systems use different types of stabilization, perhaps they could have similar issues when shooting a 1/50th (PAL) or 1/60th (NTSC), for example.
Good luck!
Ian
PS: If you want to see more info. about the problems I've been having with my HC1's, check out the thread: http://www.dvinfo.net/conf/showthread.php?t=50340
Francis Alexandrino November 27th, 2007, 05:54 PM It jumps at any speed.
Chris Medico November 27th, 2007, 07:58 PM Well, the images jumps link.
http://francisalexandrino.blip.tv/
there are lots of takes, in many conditions, with all steady levels
thanks
Francis, thanks for taking the time to post this video.
The video that stands out is the hand held shot of you panning down the building. I have to say I've not been able to get my camera to have a jump like that when its handheld. Only when on a tripod. Right now my camera is out on a shoot so I can't do any testing to help you.
I do hope you can get your camera repaired to your satisfaction.
Also, GREAT guitar collection! I have a Fender Strat myself. ;)
Stu Holmes November 27th, 2007, 08:23 PM My opinion, for what it's worth, is that i think there's a good chance the individual camera in question is defective. Certainly a good enough chance to warrant a return to the supplier.
If you don't return it, then you'll always be wondering IF you're unit is defective in some way (possibly just a small way, but defective nevertheless) and so you are almost certain to be unhappy going forward if you do nothing.
Reasons :
1) Other owners of the V1 report not seeing this same image problem in similar circumstances/setup
2) It even does it when handheld (which it shouldnt do IMO) and, again, others havent reported seeing this under handheld situations.
Definitely i think the owner has to return the cam to the place it was purchased and get an exchange or certainly a full inspection/ or repair as necessary. Yes its a hassle / expense etc but if it's necessary, its necessary.
Ultimately about the only way to be SURE that the unit is defective is to do a straight A to B comparison with another V1U - same setup, same subject, same time, same movement etc.
Compare the results and then you should know if this is just a "V1's OIS implementation just does that" OR its a case of a faulty individual unit.
I have had Sony cams with OIS (still do) and i have never seen anything as bad as that, under any circumstances (handheld, monopod and the occasional tripod).
just my opinion on this.
Francis Alexandrino November 27th, 2007, 09:40 PM Wise point of view.
Francis, thanks for taking the time to post this video.
Also, GREAT guitar collection! I have a Fender Strat myself. ;)
Music is my passion. I have tree basses (two hand made) and one strato Jimmy Voghan signal series. I love it all.
* a litle question: Have you noticed jumps like that when your v1 is on tripod?
Marcus Marchesseault November 28th, 2007, 03:38 AM I have NOT seen jumps like that in any camera I have used. OIS has caused a sort of drifting behavior on a few cameras and it can be annoying but I haven't seen that little hiccup at the end of a pan like in this video. The first time I had OIS problems I made it even worse by trying to compensate for the drift by counter movements. It just made it look like I was operating the camera drunk. If this was my camera, I would send it back as defective. I shot a wedding a couple of weeks ago with hard OIS the entire time while shooting from a monopod. I haven't reviewed every frame of video yet, but I haven't noticed any "jumps". I would describe normal OIS problems as a random drift like a drunk person stumbling and I haven't had any of those in normal shooting conditions. I still turn off OIS entirely if I'm on a tripod and zooming in.
Tom Hardwick November 28th, 2007, 04:20 AM Sony are proud of their OIS (a joint developement with Canon). So proud of its transparency in fact that (as far as I know) they're the only manufacturer to light up a viewfinder icon warning that the OIS is *OFF*. All other manufacturers have a 'image stabiliser on' icon on screen.
Of all the myriad technology on board my Z1 you know the one piece that still has me gob-smacked with admiration? It is the OIS. It's fast, silent, accurate, available, cheap, effective. I've only got to switch it off for a moment and I can count my heart beats on screen.
tom.
Francis Alexandrino November 28th, 2007, 06:46 AM if the jumps didnt occur, i could turn on steadyshot all the time. I think it is so boring turn on and off the OIS and some times - i work with daily hard news - it is impossible. I have to think about many things when i m working to waste my health worried if steady is on or off. Though the complaints about V1 and Z1 OIS, the z1 i tested was very stable and trusty. The owner, a friend of mine, shots all the time with steady on. He is specialized in surf shots and he does the best takes i v ever seem. He makes pans, tilts etc on tripod and i didnt notice any unwanted effect. On water, he shots waves pipes, he fixes his camera on his surfboard and go surfing, he puts his camera on its limit. He has got no complaints, only about the size and the weigh of Z1. He dreams of V1 cam. I want to test other V1 but i still had no opportunity.
As i said, the jump occur only in specific situations, in a few situations. Until now, it has happened only on bad takes or on tests that i did the specific movements forcing the image jump.
But independent of that, i cannot work praying for god to got stable shots. And it tends to be more problematic because sometimes i have to pay a cameraman whenever i cant do the whole news process (i m a journalist, a TV reporter). One day it might mess my work.
By other side, it will be very difficult and expensive to return the UNIT. First of all, i have to pay taxes to bring it back to Brazil. Second of all, i will need to rent a camera wile it is in USA. Sony deserved to be legally punished but i think there is nothing to do. In my country, the justice use to punish corporations in situations like that. But i have no choice and i will return it. Now i m convinced that i have a defective unit.
I MUST THANKS A LOT YOU ALL TO WASTE YOUR TIME READING MY COMPLAINTS, WATCHING MY VIDEOS TESTS ETC. EACH OPINION HELP ME A LOT TO DECIDE WHAT TO DO.
Tom Hardwick November 28th, 2007, 07:07 AM It's no waste of time Francis as it teaches us all; we never stop learning. But you've bought a defective unit from B & H, right? Then I'm quite sure they wouldn't want their reputation harmed and would be very pleased to swap it for a correctly working version. You have a guarantee from Sony for just such possibilities, and you have video proof up on blip.tv that your particular unit is faulty.
How can you be charged taxes a second time round? I assume you've paid them already - now all you want is a working camera. And I wouldn't be too hard on Sony. They want you to be happy, that's why the V1 is such sparkling quality in such an affordable package. Their guarantee comes to back up their confidence.
tom.
Francis Alexandrino November 28th, 2007, 07:42 AM At first time, they tell me that i have to pay the taxes again because i had 7 days to return the unit with no costs. Now it is sony responsibility, they said. They could intermediate the sony support but i have to pay the costs, including Brazilian special ship cost that i have paid before - U$ 875. Within the first 7 days, i didnt notice no problem. And only now, 2 months later, i m sure about that.
Well, i will negotiate with BH because i dont think it is correct. I had paid taxes to ship it to Brazil and now they must support me. They have a special service to Brazil consumer and they might not run away when you got problem.
I JUST TALK TO BH AND THEY WILL SUPPORT ME. I WILL PAY THE SHIP COST, ABOUT U$ 150, WHAT I THINK IT IS FAIR (NOT SO MUCH).
Chris Medico November 28th, 2007, 07:44 AM Wise point of view.
Music is my passion. I have tree basses (two hand made) and one strato Jimmy Voghan signal series. I love it all.
* a litle question: Have you noticed jumps like that when your v1 is on tripod?
I have noticed jumps with my camera on a tripod with the OIS on and the setting to MED or HARD. It was most apparent on long zooms (as you would expect). Nothing as severe as what you have recorded.
With the OIS on SOFT I have no noticeable jumps on a tripod. I will make a few test recordings to demonstrate when I get my camera back. For reference my tripod is a Bogen 503 head/3182 legs
OT - On the guitar front, I have a Texas Special Strat, An Ibenez Artist, A Washburn BT3 (Strat Clone), and a Gibson SG. For bass I have a Yahama 4 string. I held my first guitar when I was a child and ever since I can't imagine life without one nearby. Maybe in another 30 years I will figure it out how to play them. ;)
Thumbs up on the hand made guitars! I've always wanted to build one myself. One day..
Francis Alexandrino November 28th, 2007, 08:30 AM It is so curios, because in my case jumps never occur on zoons, independent of it is long, fast etc. It occur only on movements that i v showed. But at any steady set, both on tripod and handheld (steady) shot.
* One o my hand made bass is fretless and i bought it on music store. The other, i made the body, the neck and apply the finish lacquer. But the radius neck (7.25" like fender 60's) and the frets, i paid an excellent luttier to do that job. You have excellent guitars!!! (i play guitar - not so good - but i play bass in the way i like it)
Chris Medico November 28th, 2007, 09:54 PM It is so curios, because in my case jumps never occur on zoons, independent of it is long, fast etc. It occur only on movements that i v showed. But at any steady set, both on tripod and handheld (steady) shot.
* One o my hand made bass is fretless and i bought it on music store. The other, i made the body, the neck and apply the finish lacquer. But the radius neck (7.25" like fender 60's) and the frets, i paid an excellent luttier to do that job. You have excellent guitars!!! (i play guitar - not so good - but i play bass in the way i like it)
I'm sorry if I misstated when the jumps occur. They only happen when the camera is panned and not during a zoom.
What I really meant to convey was that it was more obvious when the camera was panned and the lens was zoomed in full.
Francis Alexandrino November 30th, 2007, 02:59 PM Today i tested other Z1, on tripod, with OIS on hard set and telephoto. After lots of movements, the jump has occurred. But it was nothing like my V1. It was very different: little jump at the end of the movement, not big jumps after the movement stop, like in my case.
Greg Laves December 8th, 2007, 12:31 AM I borrowed a V1U to shoot some footage of motorcycle road racing. I immediatly got the jumps during the middle of fast pans while on a tripod. I suspected that it was an issue with the image stabilazation system and turned it off right away. Problem solved. Later that day I went through the menu and set the OIS to "soft" and the problem went away. But I have noticed another issue with this camera and I am curios if anyone else has seen this. I didn't notice this idiosyncrasy before the camera was returned. On steady handheld shots and tripod shots, occasionaly the image has a slow gentle rocking motion. I didn't notice it during shooting or initial viewing on my computer, only when viewing it later on a 50" plasma. And I don't really remember whether the OIS was on or off or even if autofocus was on or off. Anybody else ever experience this?
BTW. Someone mentioned not being able to record audio on the "line" position, only on the "mic" position. This particular V1's owner told me he had the same problem but I read the manual, set the controls up properly and I had no issue getting either line or mic audio off of my field mixer.
If the issues I encountered with the V1 are all related to the OIS, I really wouldn't have an issue with turning it off since I have shot a lot a Beta SP footage without the benefit of an image stabilizer. Even though it is handy on a small light camcorder. I was extremely impressed with the V1. I guess there is no perfect camera. I was on a shoot a couple of weeks ago with a HVX200. After that experience, if I were going to buy a new HDV camcorder in this price range, I would get the V1.
Mark OConnell December 9th, 2007, 04:36 PM Francis
I had a very similar problem with my V1. I had used it for a couple of months with no issues at all, then all of a sudden one day the image started jumping, on a tripod. I stared at it and wondered if we were having an earthquake or something. I started a thread here and the consensus was that it was because OIS must have been left on. Anyway, I emailed some short clips of this to Sony service and they said to send in the camera, which I did. The tech who got it was tenacious enough to leave it on, on a tripod attached to a monitor for like 48 hrs until the image started jumping for him as well. He replaced some parts, I never found out what parts, and returned the camera. Since getting it back there've been no problems.
Leslie Wand December 9th, 2007, 09:34 PM i've follwed this thread for awhile, all the time shooting with my v1p. i have a wa on all the time, and ois to wa. ocassionally i'll forget to turn it off and will 'perhaps' be rewarded with a little jump at the end of a pan. turn it off. no problem.
i also think it's a pretty amazing system, quite brilliant in fact.
francis, i don't know why you bought it from b&h when you have sony in brazil. did you think to get a 'worldwide' guarantee, or makie coverage, or check with sony brazil?
i live in australia and though i do shop for things wherever they occur, cheap batteries from hk for example, i would never have ever thought to buy an expensive piece of electronics from abroad WITHOUT know the full implications of doing so.
i don't mean to lecture, but the net is a wonderful department store, but unless the department you're dealing with is in the same country as you reside, you'll find the complaints department usually totally unhelpful.
good luck,
leslie
Francis Alexandrino December 11th, 2007, 02:05 PM Leslie, the explanation is simple. I live in a poor industrialized country that closes their borders to protect brazilian manufacturers. The taxes reach 60% of the product price, for instance, even if has no similar produced here. It is hard to believe but its is true. A U$ 3.700 camera costs here U$ 6.000 or more expensive. The B&H sells me with low taxes, very low taxes: 20 % or less than it. How they do that is not my business. But they do. They sell and they support us too. I will return the camera to them and they will fix it. I might have bought an international warranty, but i didn t know that and i haven t bought. But they will fix it in USA.
David Slingerland April 17th, 2008, 05:56 AM I am having the exact same problem as you had franscis, with two V1 's . One jump actually ocurres during a pan and the effect is far worse on the lcd then on tape. It does not do it always but sometimes. The other camera gives an at the end of an pan problem. I am talking about handheld movements. We (the broadcast company I work for) are thinking of replacing them with an other model because they have been returned to sony for software upgrades etc but still they come back with this problem. I am starting to think they are faulty because I have heard of other users that do not have this problem. So this thread has made up my mind to push Sony (and our supplier) for replacements.
Stephen Armour April 22nd, 2008, 04:05 PM I am having the exact same problem as you had franscis, with two V1 's . One jump actually ocurres during a pan and the effect is far worse on the lcd then on tape. It does not do it always but sometimes. The other camera gives an at the end of an pan problem...
(THIS WAS POSTED BEFORE I READ SOME OF THE LATER POSTS. EXPLAINS WHY OUR CAMERAMAN WASN'T REALLY AS BAD ON THE MERLIN OR CRANE AS HE THOUGHT HE WAS...NOW HE CAN BLAME IT ON THE V1)
Now here is an interesting thing. We just returned from a two week shoot up at a beautiful forest garden location in Parana, Brazil. On one of the slow pan shots off a tripod, we saw what appeared to be poor handling by our V1 cameraman on both the builtin LCD and a 7" Marshall HD LCD. He finally got frustrated and called me over, so I tried my rusty old hand at this hard, long zoom-in/pan from across a lake. We were tracking a couple as they walked left to right and the camera image would jerk suddenly every few seconds during the pan! We were quite alarmed and finally decided to change the shot to something easier.
Lo and behold, when we reviewed this footage on a large LCD later, there were no "jerks", all 7 of the takes were good, and the cameraman had done a very nice job indeed!
Explain that... (DID THAT AT THE BEGINNING NOW...)
Chris Medico May 14th, 2008, 02:28 PM Francis,
Did you ever get your camera sent in for repair? If so what was the result?
I mention this because the OIS on my camera has started to act up lately and is jumping around some now when I'm shooting hand held. Its not because I'm all that steady either! ;)
Chris
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