Anyone know what this is? One of our 350s is displaying this: symptoms are power can only be turned off by removing battery or AC supply. Disc cannot be loaded because Eject button does not work. Tried all reset but problem remains. Any ideas?

Dan,

Do you know which firmware version your camera has? Also, what type of batteries are you using?

Thierry.

Is there a disk in it that has not been ejected correctly and have you checked that the disk slot cover flap is correctly closed.

Thanks for the replies guys but I heard back from my Sony man and it looks like the camera has to go to them. The error code is a data communications problem between the mother board and the LCD. He said it usually happens when you interrupt a firmware upgrade- which wasn't the case for me. Just unlucky I guess. If anyone else has an easier fix than sending it to Sony let me know. Thanks.

Dan,

May be it would worth a try to reload the latest fimware?

Thierry.

Glad you already know the problem.

Main code 91 means: Interface errors between CPU and peripheral devices.

Subcode 125 means: System control CPU detects interruption in communication with side panel CPU (FP: IC505/FP-144 board).

Thanks Ivan and Thierry. I tried to reload the latest firmware (it already had it before this happened) but for some reason it won'upgrade- it says version 0.0 is loaded (instead of 1.62). Maybe I need to go back and install an earlier firmware version before upgrading to 1.62? It almost seems as theough the firmware was reset somehow.