Graphika: interview with CEO John Kelly

Graphika creates dynamic maps of network relationships to reveal deep insights into social influence for content planning and audience engagement. Its client list includes documentary filmmakers interested in certain aspects of online market research and national broadcasters such as ESPN. DV Info Net guest contributor Madeline Ward interviews CEO John Kelly about his company’s first experience at NAB2018 and Graphika’s role in monitoring, mapping and analyzing the social media landscape. The interview was conducted at Graphika’s office in Manhattan about a month after NAB2018.

Shortly after the U.S. presidential election of 2016, Graphika was hired by academic and corporate clients to track the proliferation of “fake news” online. Details about that experience are covered in the latter half of an extensive article by Jim Rutenberg for The New York Times on 23 Sep. 2017, entitled “RT, Sputnik and Russia’s New Theory of War.”

Previously, in Feb. 2017, ESPN had hired Graphika to sift through more than five million tweets during an internal investigation of some suspected fraudulent activity during its online All-Star voting process. During the process, numerous fake accounts were found that directly influenced the voting results. Graphika’s analysis was also able to delineate various sources responsible for generating an unusually high number of votes for a particular NBA player, Kawhi Leonard, who was at that time with the San Antonio Spurs. The voting activity map generated by Graphika revealed that results for Leonard were coming from far outside the Spur’s own fan base, including several hyper-active bots that were voting around around a thousand times per day. For more details about this process, read ESPN’s full article “Zaza Pachulia, Justin Bieber, Macedonian Twitter bots and the insanity of NBA All-Star voting” by Baxter Holmes from 16 Feb. 2017.

In just a very short time during its recent history, Graphika has transitioned from the relatively innocuous work it has done for documentary filmmakers to a more serious role of tracking and analyzing political disinformation campaigns, including what Kelly describes as “clear evidence of coordinated manipulation” in Paul Lewis and Erin McCormick’s article “How An Ex-YouTube Insider Investigated Its Secret Algorithm”, which is a follow-up to The Guardian’s “Fiction Is Outperforming Reality: How YouTube’s Algorithm Distorts Truth” from 2 Feb. 2018.

Graphika continues to identify the key influencers in the social media sphere. While 2018 was the company’s first year to exhibit at NAB, it constantly maintains a discerning watchful eye on the patterns that shape today’s constantly changing cyber-geography.