Firmware 2.0 now available at DVinfo.net

Cristian Adrian Olariu · May 27th, 2010, 10:31 AM

Now it's official for HXR-NX5E, HXR-NX5M.
Here's the link http://support.pro.sony.eu//software...model=HXR-NX5E but you have to register to get it.

IMPROVEMENT:

'Buffer overflow' no longer occurs during recording with HVR-FMU128.

Conrad Kramer · May 27th, 2010, 10:55 AM

Thank you Cristian!

I have now succsessfully updated the firmware of my nx5e to Version 2.0.

Took me 5 minutes - was really easy to do.

Marshall Levy · May 27th, 2010, 11:48 AM

Wow, a lot quicker than what I have been told, that's for sure!

Juan Martinez · May 27th, 2010, 12:36 PM

User Firmware Update Ver. 2.0 is now available on the NXCAM micro-site. This user installable software updates the HXR-NX5U firmware version from 1.0 to 2.0. It is available here: Sony | Micro Site - NXCAM

Version 2.0 addresses a "buffer overflow" message that may rarely occur due to a software malfunction with the camera’s HXR-FMU128 controller. When this issue occurs, the camera fails to power the FMU128 up, causing the camera's memory buffer to overflow.

Buffer overflow may also occur when defective memory cards or inappropriate memory cards with low writing speed are used. If the card cannot keep up with the data flow, it will cause the camera's buffer to overflow. The only remedy for this is to replace the defective or inappropriate memory card for one that matches the NX5U specifications.

Juan Martinez
Senior Product Manager

Ron Evans · May 27th, 2010, 12:44 PM

Upgrade process worked as described with no problems. I had been disappointed with the autofocus which also now seems to be faster and more correct though the displayed number is still wrong until manually touching the focus ring, at least the focus is now OK.!!! Will see how it performs this evening as I will use both cards and FMU. I was also impressed that Sony Canada actually rang me just after noon to tell me the firmware upgrade was now available.

Ron Evans

Joe Goldsberry · May 27th, 2010, 05:52 PM

Will the .exe file work on a mac or is there a mac version available?

Joe

Jeff Bradt · May 27th, 2010, 06:39 PM

Okay, my update is installed as well. So now we wait and see what happens. It will take a whole lot of hours of testing to be sure we are all okay. My first Buffer Overflow didn't occur the first time until 30+ hours.

That's great news about the focus Ron. I'll have to play with that.

Let's hope we never read the words "Buffer Overflow" again! :)

Ryan Douthit · May 27th, 2010, 08:00 PM

Anyone know if this European firmware will be identical to the American one? How about a USA link?

Ron Evans · May 27th, 2010, 09:42 PM

Well camera ran trouble free for just over 3 hours this evening. Focus actually worked too. It would be nice to know what things were changed in the firmware just out of interest.

Ron Evans

Felix van Oost · May 28th, 2010, 01:05 AM

I'd also be interested in seeing what the firmware does other than stop the buffer overflow. Some people report faster AF, which would be a big plus for me. Just got my NX5 on Tuesday and I love it!

Ben Gourlay · May 28th, 2010, 07:37 AM

Hi guys, love time lurker, first time poster.

Just completed the update process on my NX5P (Australian version) and all went well.

Was mildly concerned that under Windows 7, it automatically disconnected its USB connection, (so couldn't manually disconnect as per instructions) but all was fine.

Allan Phan · May 28th, 2010, 07:54 AM

I completed the firmware update for my 2 NX5U USA version. The firmware update process is straight forward and painless. It took about 2 minutes each. The only thing left to do now is to say a word of prayer before my big shoot tomorrow.

Jay West · May 28th, 2010, 10:13 AM

For anybody who didn't understand it, Juan Martinez's post lists the link for the firmware update for NTSC users --- just follow his link to the Sony | Micro Site - NXCAM

The firmware downloaded and installed without a hitch except that one of the listed steps was not necessary on my Win 7 system. In the Sony instructions, Step 4a tells you to click the "Safely Remove Hardware" icon in the task tray in the lower right hand corner of your Windows computer screen and click on "stop" for the NXCAM . In my case, this was not necessary because the installation software had already removed the NXCAM automatically and I was able to proceed immediately to Step 4b (pressing the camcorder's "reset" button.)

Armando Irias · May 29th, 2010, 07:07 PM

Does anybody have information if this firmware download can be done in a macosx? or is this update exclusive for pc? Which operating system in pc then must I have to apply this update to my camcorder?

Ivan George · May 29th, 2010, 08:55 PM

OK 2 questions...

Is there a mac update available or is it only available on a a crappy pc :)

Also, I've never had the buffer issue so should I still update?

May 27th, 2010, 10:31 AM	#1
Cristian Adrian Olariu Regular Crew Join Date: Nov 2009 Location: Iasi, Romania Posts: 121	Firmware 2.0 Now it's official for HXR-NX5E, HXR-NX5M. Here's the link http://support.pro.sony.eu//software...model=HXR-NX5E but you have to register to get it. IMPROVEMENT: 'Buffer overflow' no longer occurs during recording with HVR-FMU128.

May 27th, 2010, 10:55 AM	#2
Conrad Kramer New Boot Join Date: Apr 2010 Location: Austria Posts: 8	Thank you Cristian! I have now succsessfully updated the firmware of my nx5e to Version 2.0. Took me 5 minutes - was really easy to do. Last edited by Conrad Kramer; May 27th, 2010 at 11:29 AM.

May 27th, 2010, 12:36 PM	#4
Juan Martinez Sony Electronics Join Date: May 2007 Location: Park Ridge, New Jersey Posts: 18	HXR-NX5U Ver. 2.0 Firmware Update User Firmware Update Ver. 2.0 is now available on the NXCAM micro-site. This user installable software updates the HXR-NX5U firmware version from 1.0 to 2.0. It is available here: Sony \| Micro Site - NXCAM Version 2.0 addresses a "buffer overflow" message that may rarely occur due to a software malfunction with the camera’s HXR-FMU128 controller. When this issue occurs, the camera fails to power the FMU128 up, causing the camera's memory buffer to overflow. Buffer overflow may also occur when defective memory cards or inappropriate memory cards with low writing speed are used. If the card cannot keep up with the data flow, it will cause the camera's buffer to overflow. The only remedy for this is to replace the defective or inappropriate memory card for one that matches the NX5U specifications. Juan Martinez Senior Product Manager

May 27th, 2010, 05:52 PM	#6
Joe Goldsberry Regular Crew Join Date: Mar 2005 Location: Whitman, Mass Posts: 101	Will the .exe file work on a mac or is there a mac version available? Joe __________________ http://JoeGoldsberry.com

May 27th, 2010, 06:39 PM	#7
Jeff Bradt Regular Crew Join Date: Jan 2005 Location: Simpsonville SC Posts: 133	Okay, my update is installed as well. So now we wait and see what happens. It will take a whole lot of hours of testing to be sure we are all okay. My first Buffer Overflow didn't occur the first time until 30+ hours. That's great news about the focus Ron. I'll have to play with that. Let's hope we never read the words "Buffer Overflow" again! :) __________________ Jeff

May 27th, 2010, 11:48 AM	#3
Marshall Levy Major Player Join Date: Dec 2006 Location: Maryland Posts: 304	Wow, a lot quicker than what I have been told, that's for sure!

May 27th, 2010, 12:44 PM	#5
Ron Evans Inner Circle Join Date: Mar 2003 Location: Ottawa, Ontario, Canada Posts: 4,220	Upgrade process worked as described with no problems. I had been disappointed with the autofocus which also now seems to be faster and more correct though the displayed number is still wrong until manually touching the focus ring, at least the focus is now OK.!!! Will see how it performs this evening as I will use both cards and FMU. I was also impressed that Sony Canada actually rang me just after noon to tell me the firmware upgrade was now available. Ron Evans

May 27th, 2010, 08:00 PM	#8
Ryan Douthit Major Player Join Date: Feb 2006 Location: Kirkland, WA Posts: 474	Anyone know if this European firmware will be identical to the American one? How about a USA link?

May 27th, 2010, 09:42 PM	#9
Ron Evans Inner Circle Join Date: Mar 2003 Location: Ottawa, Ontario, Canada Posts: 4,220	Well camera ran trouble free for just over 3 hours this evening. Focus actually worked too. It would be nice to know what things were changed in the firmware just out of interest. Ron Evans

May 28th, 2010, 01:05 AM	#10
Felix van Oost Regular Crew Join Date: Apr 2010 Location: Singapore Posts: 72	I'd also be interested in seeing what the firmware does other than stop the buffer overflow. Some people report faster AF, which would be a big plus for me. Just got my NX5 on Tuesday and I love it! __________________ 16-Year-Old founder and owner of OverDrive Media Group, a production company focusing on creating pristine HD video for the action sports industry.

May 28th, 2010, 07:37 AM	#11
Ben Gourlay New Boot Join Date: May 2010 Location: Australia Posts: 14	Hi guys, love time lurker, first time poster. Just completed the update process on my NX5P (Australian version) and all went well. Was mildly concerned that under Windows 7, it automatically disconnected its USB connection, (so couldn't manually disconnect as per instructions) but all was fine.

May 28th, 2010, 07:54 AM	#12
Allan Phan Regular Crew Join Date: Dec 2003 Location: Alexandria, VA Posts: 95	I completed the firmware update for my 2 NX5U USA version. The firmware update process is straight forward and painless. It took about 2 minutes each. The only thing left to do now is to say a word of prayer before my big shoot tomorrow. Last edited by Allan Phan; May 28th, 2010 at 09:55 AM.

May 28th, 2010, 10:13 AM	#13
Jay West Major Player Join Date: Mar 2010 Location: Red Lodge, Montana Posts: 889	For anybody who didn't understand it, Juan Martinez's post lists the link for the firmware update for NTSC users --- just follow his link to the Sony \| Micro Site - NXCAM The firmware downloaded and installed without a hitch except that one of the listed steps was not necessary on my Win 7 system. In the Sony instructions, Step 4a tells you to click the "Safely Remove Hardware" icon in the task tray in the lower right hand corner of your Windows computer screen and click on "stop" for the NXCAM . In my case, this was not necessary because the installation software had already removed the NXCAM automatically and I was able to proceed immediately to Step 4b (pressing the camcorder's "reset" button.)

May 29th, 2010, 07:07 PM	#14
Armando Irias New Boot Join Date: May 2010 Location: Managua, Nicaragua Posts: 16	Firmware update download for Mac? Does anybody have information if this firmware download can be done in a macosx? or is this update exclusive for pc? Which operating system in pc then must I have to apply this update to my camcorder?

May 29th, 2010, 08:55 PM	#15
Ivan George New Boot Join Date: Mar 2010 Location: United States Posts: 13	OK 2 questions... Is there a mac update available or is it only available on a a crappy pc :) Also, I've never had the buffer issue so should I still update?